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HottexhaustReviews 863

4.5

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Hottexhaust Reviews Summary

The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
34
value
33
shipping
34
quality
28

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William H.
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Quick and easy ordering
April 21, 2017

Quick and easy ordering. I haven't installed the exhaust yet but is was packaged well with zero damage. It also arrived in 4 days... fast.

Date of experience: April 21, 2017
Thomas J.
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"Be nice to have had a discount code for the immediate "cash" payment." was my comment after I hurriedly placed the order.

After I placed the order I discovered a discount was available! It took several days and the assistance of "John" at Hottexhaust to apply the discount. The lesson is to slow down and make real sure to understand the ordering process.
I had replaced the catalytic converter several years ago with a decent one from another company. The car (2004 Scion xB) continued to run, now past 415,000 miles! This time I bought an OEM compatible unit containing extra precious metal catalyst. If you are going to the time and expense of replacing the catalytic converter, I suggest you pay extra for a premium one as your car may last longer than you imagine.

Date of experience: April 20, 2017
Steve C.
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Got in 3 days
April 20, 2017

Got in 3 days. Fit better than stock

Date of experience: April 20, 2017
Dar B.
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Communication via email was great
April 18, 2017

Communication via email was great.

Date of experience: April 18, 2017
brian h.
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Great easy check out and great chat service with taylor thank you ohhh and of course that great spring deal

Date of experience: April 15, 2017
Kevin A.
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Taylor the Support Operator is VERY Knowledgeable and very responsive. Definitely will come back to purchase more.

Date of experience: April 15, 2017
thomas v.
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:)
April 15, 2017

:)

Date of experience: April 15, 2017
Perry L.
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Thought the price advertised was in Canadian funds, since my serach was for Canada only

Date of experience: April 14, 2017
Patrick M.
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Shopping online is easy and they even gave me a coupon to save a few more bucks.

Date of experience: April 14, 2017
kenny S.
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Excellent service and product
April 4, 2017

Excellent service and product. John went above and beyond with the help when I ordered my stainless exhaust system for my 70 cutlass. Best price in Canada,free shipping and john even through in the header collector pipes. The magnaflo system fits perfect as designed, just follow the installation instructions, my experience is when someone says that a high quality aftermarket part does not fit, the installer just does not know what they are doing and lack experience. Kenny at deons auto

Date of experience: April 4, 2017