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iBoats Reviews Summary
iBoats has a rating of 2.4 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iBoats most frequently mention customer service, tracking number and credit card. iBoats ranks 5th among Boat Parts sites.
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The price was the best of all I check out and the shipping was very fast. Iboats will get my future marine business. They are excellent!
Ordered a dock cart and received one that had obviously been returned and then shipped to me as a new one. Open bag for small parts was empty and parts loose in box. Two broken knurled knobs. Paint evidence that cart and been assembled and then taken apart. Dent in tubing of frame.
Pro: Customer service responded quickly and is trying to get new knobs.
Everything about my transaction with iboats.com was textbook. Got what I wanted at a good price, delivered promptly with someone checking whether I was satisfied. That works for me.
One of the best customer service companies I have every dealt with! If not the best.
Bill in Mississippi
The CMC Marine hydraulic Tilt and Trim assembly was everything I hoped for and the shipment was so fast I could hardly believe it. Great Company, Great Product, Great Price.
Thanks iboats
The wrong picture was associated with a part, causing some confusion. I will need to return it. Everything came quickly and was of high quality. No issues besides the falsely photographed part.
The lights work great and they were half the price West Marine charges. They shipped the same day I ordered them and arrived in good condition.
Superior delivery time thank you. Will definitely use the service again and refer to all friends needing service.
Ordered a Stainless pipe to build a ladder. Thought I was buying an 8' polished stainless tube. However it came as a 6' tube unpolished and had writing all over it. It is about useless for my project.
Thanks, 4 more sewn on loops in the front would be nice for a drift boat. You guys rock! I like the cover and hope itll last a long time!
Order was placed, confirmed, shipped and delivered as promised. Exactly as it should happen, good job.
Bought two bilge blowers. Received in two days after ordering at night. Blowers were packaged nicely and arrived earlier than expected.
I've used this product on my aluminum trailer to keep it looking new and make my life easier. I also found that it works as a fiberglass waterline scum cleaner on my boat as well. While cleaning my trailer some over spray went on the boat's waterline and without scrubbing the yellow sum disappeared. I sprayed the rest of the boat and by the time i did one side, the other side was clean right to the gel coat.
I'd recommend this product to anyone who owns a boat.
Placed and received order in a timely manner but one item was what their parts diagram called for but was the wrong item. Sent email about problem and never heard anything ended up buying the correct part locally and was cheaper anyway.
Bought a Solas prop for my bass boat, it was delayed three days due to shipping problems unfortunately I missed a tournament this passed week end. The right prop arrived but the wrong thrush washer,( item description said it was needed for the prop), but upon opening the prop package a notice on the prop blade said to use the one on the motor or referenced a different number part. Oh well, bought a new Mercury one locally and I'm up and running. Will still buy from Iboats
Received items when promised, great price. The website was easy to use and the transaction was quick and easy. I will shop here again.
I almost never write negative reviews on companies but my experience with this company was so bad I'm doing so to warn anyone who might make the mistake of considering buying from iboats. Horrible customer service, they call me during the IRMA EVACUATION and tell me that I "must provide the transaction amount before end of the day or order will get canceled." I asked the rep to give me until the next day since I was rushing out of state but she wouldn't. I reordered it a week later and they give the same excuse even after I spoke with the bank and got everything straightened out. The customer service rep was extremely rude and not understanding at all. Company seems more concerned with upholding stringent policies than troubleshooting real customer issues and winning business. After the second experience I'm buying from another, better vendor that actually wants to make money. Would not recommend this company to anyone
Received item when promised. No problems, quick & easy transaction. Good price. Will shop here again.
Ordering is easy online, parts are shipped fast.and parts work correctly. I have ordered from IBOATS many times and never had a problem.
I got the exact same thing I ordered and it arrived when iboats said it would. I am very pleased with the item and got no surprizes. THANKS
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members