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IGN Reviews Summary

The company enjoys a solid reputation for its extensive coverage and reliable resources in the gaming community, with many customers appreciating its timely updates and engaging content. However, concerns have emerged regarding the intrusive advertising policy, which detracts from the user experience, and a perceived decline in the quality of game reviews, leading some to question the integrity of their ratings. While customer service experiences are generally positive, issues such as excessive promotional emails and occasional delivery delays have been noted. Overall, the company must address these criticisms to enhance customer satisfaction and maintain its standing in the industry.

This summary is generated by AI, based on text from customer reviews

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value
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quality
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California
7 reviews
35 helpful votes
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It's IGN
September 19, 2013

It's IGN.

Enough said.

They are the internet's premier game reviewing company, media center, and overall industry icon and have been for decades. If you want game reviews, go here. It's that simple.

Date of experience: September 19, 2013
California
1 review
15 helpful votes
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I ordered 200 mil gold for diablo 3. I did not receive it within 30 minutes. I talked to live chat on ignmax. The guy told me the person who was assigned to deliver my gold was sleeping and will not be available until 4 more hours. I complained and asked if I get a bonus for the long wait. The customer rep told me yes. I check back 2 hours and a half later. A different customer rep told me they were out of stock and I will have to wait longer than 4 hours and told me they will notify me when they have the gold. He also stated that I will get no bonus. These guys are horrible. Stay AWAY from this site. I used 2 different gold sites before. I got my gold instantly. I regret coming here. They will give you nothing but excuses.

Date of experience: September 3, 2012
Pakistan
5 reviews
7 helpful votes
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Best site for all your gaming news! Use it almost daily to get the latest news about games!

Date of experience: April 27, 2012
Wisconsin
2 reviews
8 helpful votes
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I have purchased from this site twice before and received gold quickly. This last time, I have heard nothing, not been able to contact them, called and left voicemail, left several messages. I am disputing this with Paypal right now. But I will never use them again. I am going back to KCQ.com. Never a problem and support has always been there.

Date of experience: April 14, 2012
Hungary
1 review
13 helpful votes
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DO NOT (TRY TO) BUY ANYTHING FROM THEM!

I tried to buy from them. I sent the money with paypal. Immedately had a confirmation mail but from that moment they are not answering me. Their English is very poor and even their emails look like written by a 6 year old boy. I tried to get back my money, unluckily PayPal couln't help on it. Lesson learned.

Date of experience: January 3, 2012
Ohio
1 review
1 helpful vote
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I've done business with them about 5 times now, at first with smaller transactions of about $4, then $10, then $20. Each time the gold was delivered to my mailbox within minutes, never had a problem with them.

Date of experience: August 14, 2011
Canada
1 review
1 helpful vote
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I bought 100 gold from them on Dragon Nest, set it to mail me. 5 minutes later, I got it! Good enough service for me.

Date of experience: August 10, 2011
Washington
1 review
2 helpful votes
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First time trying this online gold buying stuff so I didn't know any reputable names or anything. These people seemed to be the best spammers on the Dragon nest server I was on so I gave it 50 cents for 100 gold, supposedly through face to face. Then another purchase of 100 gold through the mail system.

My transactions never showed up. I was sad I almost lost a dollar:<

Went about my business then got mail. 100 gold showed up 16 minutes after I paypaled them money. No verification call like I was expecting but I guess they don't care for such small amounts. Then I got the next 100 gold through the mail as well.

I see some broken English on the site. I see no where do they track my transaction information so my only records that I bought this gold are in paypal. Their forums are being "updated" at present so I see no community that might vouch for/explain how the service works. While easy enough to navigate they could do a better job with their web design.

In the end I got my gold and I'm pleased but they have room for improvement.

Date of experience: August 8, 2011
District of Columbia
9 reviews
63 helpful votes
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This site is pretty decent, it's definately one of the first sites I go on when I want to find out more about a game or something.

Date of experience: August 2, 2011
Missouri
27 reviews
154 helpful votes
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The premier gaming website for any game system. It is where everyone goes for news and information related to xbox, sony, and nintendo. The reviews are usually spot on. Lots of old games to be found using the search feature. There are other good, smaller sites but if you are looking for exclusive and newly released gaming info, this is it

Date of experience: June 15, 2011
Louisiana
2 reviews
10 helpful votes
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My experience with this website was good. Before I ordered gold from them I talked to customer support to make sure they had the gold in stock. After they said they did I ordered.

The service rep told me to log on so I did and I was immediately whispered by the delivery guy and he traded me the gold. Took about 2 minutes total.

I later heard from various people that this website scammed them. I've ordered from them a few times and never had any problems. I think it is important to make sure they have stock first. Very expensive unless you use the discount codes which are easy to get, just check your spam folder on your e-mail.

Date of experience: May 17, 2011
Australia
1 review
1 helpful vote
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I haven't personally tried this site but I think they have a sister site ign5.com in which I have used.

There prices are not that cheap however their discount codes really make them a competitive gold seller on the market.

They have really good english when they talk to you online however not so great on the phone when they ask you to verify your details.

Other than that, I wouldnt have not used their service if it wasn't for their discount offer.

I would recommend their service to others since they are polite and willing to give discount codes if you ask.

Date of experience: December 31, 2010
Arkansas
1 review
1 helpful vote
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I've ordered gold from them 3+ times, and I recently ordered powerleveling from 81-85. Always delivered gold within 3 hours, quite cheap if you google "ignmax discount codes." Great website... never let me down. While I believe they're Chinese (as witnessed by the name in Chinese characters when you email their hotmail account), they're still a great, cheap service. Their customer service is a bit bad, but they do what you pay them to.

Date of experience: December 10, 2010
Arizona
4 reviews
17 helpful votes
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Terrible site, I thanks SiteJabber.com at a time like this to prevent others from getting scammed or ripped off.

Date of experience: August 7, 2010
Michigan
1 review
11 helpful votes
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Pesky sales staff, Lies, Lies, and more Lies, never recieved product after payment. Thank you pay pal and there resolution center helping to recover cash. Also use the names IGN7, IGNMAX, IGNVIP, all known chinese gold farmers. DO NOT USE THEM!

Date of experience: August 7, 2010
Illinois
19 reviews
81 helpful votes
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I did some research and found two companies IGE and GameUSD that were featured in gamespot. I would trust them because of that

http://www.gamespot.com/news/2005/08/05/news_*******.html

Date of experience: April 8, 2010
GB
1 review
9 helpful votes
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I placed my order 5 days ago, I have had up to 2 different excuses a day from their support as to why they can't deliver, ranging from them not having enough gold (I only made a very small order to test them out, 20$ worth, so not good at all) to the person incharge being off today, I've requested a refund twice, and gotten nowhere, I have now had to go as far as filing a paypal dispute, and I'm expecting to have to change it to a paypal claim going off my experience with these people.

Date of experience: February 24, 2010
Ohio
2 reviews
16 helpful votes
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The prices are a bit high untill you get their discount codes but a1 service. You get your gold quickly and they are very polite. I have had 0 problems and would recommend them in a heartbeat

Date of experience: February 16, 2010
180 reviews
906 helpful votes
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Best site for gaming, worth the $20 to join - You have to pay like $20/year to join this site, but it is worth it due to all of the great reviews and the ability to participate in the forums. It is often hard to trust game reviews on the internet, but IGN has very reliable reviews.

Date of experience: April 30, 2007