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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Everything works as I imagined, plus I had some problem with billing and the support get back to me in like an hour. Totally recommended.
Steve is beyond great! He always responds and helps us with whatever we need. We have been on the road for 7 months and this has been a lifesaver!
As I was moving my family from California to Arizona I needed a "temporary" address until we closed escrow. Well, that was over 7 months ago and we've grown to really like Alan and his family that run the iPostal location in Peoria. We've had a few times that we needed to get documents that were sent and they were willing to stay a few minutes later until we could get there.
The iPostal online portal is great because I can see if what I've received is important and needs to be picked up that day.
I highly recommend iPostal to anyone looking for a great second address.
This would be a much better service but... they make you pay for everything! Even picking up your own mail... shredding one thing cost you. Its ridiculous.
Excellent for organizations that have Board Members across the state and thus their office locations change.
I'm out of the US and it is a tremendous help not having to worry about the mail. The staff is very competent.
Secure, private filing of my data. Courteous and helpful assistance when interfacing in store in Federal Way Washington. Glad i chose this location!
I've been using iPostal1 for about a year. I've moved out of the city to a rural area 50 miles away, but I wanted to keep a mailing address in the city. IPostal1 has solved this problem for me completely. The best part is that when a check arrives they will deposit it for me. Customer service is local and excellent. I have recommended iPostal1 to several colleagues.
We have utilised this service since the inception of our company. Customer service is professional and reliable and the service is all around great.
Our company has been with iPostal now for three years. It's a great price and a great service. We did a lot of research on other companies, but nothing comes close.
Immediate, excellent and completely reliable service... each and every time. No mistakes, each request is handled promptly and professionally.
Have been with iPostal for a couple years, I use it for my main address and have just about everything sent to it! I usually have my mail forwarded to where ever I'm at, or if I'm near my iPostal box I can just drop in and pick up from the friendly couple that run the business. I just recently noticed they have a option to open and scan the contents which is then emailed to me.
IPostal1 made it easy to maintain a valid mailing address while traveling. Convenient, easy, and they were able to handle special requests, like forwarding mail to me on the road, efficiently. I loved the service.
Good customer service and they are on top of the mail, would recommend them to anyone else that needs mail service
Excellent service. They have consistent pricing and great customer service. They offer all the essential options for a small or startup company.
We have really appreciated the customer service we have received from iPostal. John and Norman have been our contacts, and they are great! Wel will definitely be using iPostal again when we travel next year.
Overall, I have been very satisfied with the services of iPostal1. The staff at the Ellicott City, MD location has been very helpful over the past 18 months that I have subscribed to your service. Sometimes, I don't get a response to my request for action i. E. scanning or shipping an item, etc, for a few days or so. This might be due to a heavy work load at their location. I understand that your services have become more popular since I started my subcription.Am I correct in assuming this? I have been willing to give them the benefit of the doubt concerning this timeliness issue. Thank you for soliciting my feedback.
The scans are always delayed... a few times they have "lost" some of my mail. Other times I paid for scans of other peoples mail and never got my money back... overall its a great service for someone who is travelling or needs a mailing address but when it comes down to the staffing level at each postal location... you never really know what your going to get
This company is very reliable, responsive and makes its platform easy to use and intuitive. Super appreciative!
Love working with i postal such a helpful and affordable option for collecting mail! I receive an email with a message that I have received some mail at ipostal, I go onto the site and choose what I want to happen to my mail, then it's finished! Quick easy and inexpensive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi RG,
Thanks for your review. Please keep in mind that most addresses on iPostal1.com cost just $9.99 per month. That's a great value, especially when you consider it comes with the convenience of digital mailbox service. You would easily pay twice that for PO Box with the USPS or for a regular physical mailbox at other locations. Since a physical mailbox is a self-service model, there is no charge to pick up your mail. However, with our digital mailbox service, there is time and labor involved to process the task and retrieve the mail, so it is only fair that there should be a pickup fee.
We feel that a low monthly fee with fees for on-demand optional services is the fairest way to price. If we increased the monthly mailbox price to offer ‘free’ pickup, for example, then the customers who don’t pick up their mail would subsidize the cost for those who do. Same for content scans or other services. The convenience of a digital mailbox is that it saves you time and money, and allows you to view and manage your mail from anywhere. You can’t do that with a PO Box or a regular physical mailbox.
Sincerely,
IPostal1