JotformReviews 183

I absolutely love JotForm. I have trial and errored with around 7 other online builders and hosters, and not a single one came close to how well and flawlessly JotForm works. My clients constant rave about how great the forms are, and how easy it is to fill them out compared to ones like Google's which frequently freezes and/or resets itself. You have literally hundreds of choices in question styles, and can even customize them for something completely different than intended! And what's even more cool is they allow you to increase your total monthly limits by doing different things, and is incredibly helpful for a small business like mine that doesn't necessarily have extra money in the budget for things like this. I will most definitely be upgrading my package in the near future, due to how satisfied I am with this company.

I've been using Jotform for about 9 months now and I have dumped many, many hundreds of hours into building my forms. Therefore, I can say that I thoroughly understand the product. The reason why I originally choose Jotform is because I knew my forms were were going to be complex and I would need an incredibly flexible form builder to build the type of form I am trying to build. I can confidently say Jot form has met every challenge I threw at it. The system is incredibly flexible. However, what I would have to say is even better than the form builder itself is the customer service. This service team does not just answer questions, but they always go the extra mile. For example, when a form needs to look for preform a certain way, they will often write the CSS code for me! In addition, they always answer in an incredibly timely fashion! Typically, I will receive an answer to my question within two hours! I just wish all customer service in other industries and other companies were as good as Jotform's customer service. Anyway, I would give Jotform stars if possible, as I believe they deserve it. I highly recommend their product!

The templates and hence the sites you can create with this site may look nice, however, your frustration level will peak before you get there, because the form builder is quite bug-y. Making adjustments that go beyond the usual colour and format adjustments, need to be done in CSS, which not everyone who just wants to build a simple form, may feel comfortable with.

The display showed colours that weren't the ones I had picked (but in reality, the colours that I had picked were the ones displayed in the final form, so don't let this throw you off).

When you finally have your form on your site (after several hours) and are ready to test it, you might come across an error message saying that the form is not secure. I tried to rid myself of that problem by using the encryption that one can select for the template, and downloaded the encryption code that I received, however, despite all that, I never got passed that security message.

I sure don't want my website's users to see an error message about a security problem with the form, so I cut my losses and deleted the form from my site. As it took me several hours to complete and customize that template, I have to say my mood was pretty bad for the rest of that day.

I hope you'll waste less time with this. So..., good luck!

Jotform is a tool that allows you to easy build forms to collect data. The data can be automatically saved to a google sheet or directed to many other types of applications at the click of a button.

In addition to having the saving of data/sending of data at the click of a button, many other exciting features exist. It can easily be wired to paypal for purchases which makes it a great solution for small ecommerce type applications.

Results can be mailed as they are submitted. A cool feature that exists is the ability to send it from your own email address! Many sites do not have this type of feature because of mail relay challenges!

Last, but certainly not least, our use case found some interesting features that you may not realize. You can publish an HTML report that has results available. The coolest connection to that data that I have found is to then point a tool like Microsofts Power BI Desktop to it, to visualize it! It's a great way to see your data in a visual format, right on your desktop because of the power HTML report feature that is exposed with Jotform.

Two thumbs up to Jotform!

I am now a Jotform user for a few month and the interface, service and technical support are great.

Interface is simple and straightforward: you drag your elements from the element section to your form area. When you finish, you view your created form and embed it in your site as you please.

Service: I have not experience any down time problem with the service so far. You can email, chat or talk to Jotform sale or support staff if you have any question building your form and application.

Technical Support: Technical support staff respond quickly and are very knowledgeable about any problems or troubleshooting you may encounter while building your forms and applications. There is big forum where you can get quick technical support and information.

I recommend you the services of jotform.com - so you should try it and see for yourself.

Mic's Movers
DC Best Movers

I'd like to qualify this review by saying I am not a programming or software expert. I own my own business and was attracted at the alleged ease for creating forms on jotforms.

The form were not that difficult to create. The user interface was straight forward enough for me to figure out how to build what I wanted.

Once the site is active, it has been a nightmare. The site is constantly down or not loading. My clients can't access the forums and there is NO customer support. There is no phone number to call. The support forum delay time is horrible if you are actually on a deadline or losing business. They have only actually replied to 50% of my support requests. Endlessly frustrating to try to depend on this product especially when the customer service is worse than bad... it's non-existent.

I am already looking for a more dependable alternative because I can afford to spend time every week trying to resolve technical issues with zero support help. I do not recommend this product

I have been using JotForm for over 2 years now and I am more than happy with the service! Over the years, they have spent a lot of effort to improve forms, templates and overall usability of the site. Making a form is very easy and integrating it into your website is very simple. I love that there is the option to log in to JotForm and read your emails via the JotForm inbox... it's a great way to keep track of form submissions. I also like the spreadsheet download feature... very handy! Overall, my experience with using Jotform has been wonderful and I look forward to using JotForm for may years to come!