Wtff man, so I buy a bag for $80 with shipping and everything and shipping was okay and I got a postage mail saying that $40 for taxes. What the $#*!? And so I called karmaloop and they said it might be some hidden fees. I paid $2 for shipping and then it turns out to be $30!?!? What the $#*!, it even said $2 in the checkout. $#*!, it's a brokage fee this is bull$#*!

Love the site and my purchase came very quickly, so I'll be back more.

Ordered three items. Received two of Item B, none of Item C. Returned one of Item B & was expecting to receive Item C in the mail as was told, but discovered they'd refunded the money for Item C instead.

Item C is still in stock online so I could order it again but the promotion code I originally used has expired now. So if I purchase it, AGAIN, it would actually cost me more this time around

Kind of crappy

I guess I'm simply going to chalk it up to human error since this has never happened before

Should never have doubted them. Today they called & did as they said. They're a big ball of Awesome & I'll for sure order again super soon.

Last straw.
Last Tuesday I ordered a jacket from them, Thursday I got an email saying it was shipped. It hasnt been shipped. Every time I check the tracking order, UPS tells me that it hasnt even gotten my package at ANY of their facilities. Only the shipping label has been printed. Now. I have ordered from Karmaloop three times before without any problems, so I figured I would give the tracking number a few days to update. Well. Nothing has updated, when I called UPS to see if there was a glitch in their system, they informed me that they have no record of my package anywhere in their system. Super. So I contacted the karmaloop questions email, the karmaloop shipping questions email, called customer service, even reached out to their instagram page, emailed the person THEIR instagram told me to email, and then emailed AND called the CEO Greg. I'm doing the most to contact someone and get some information on my order. But sadly NO ONE is helping me. If I get one more "Hey Jocelyn, contact me at [some email i wont actually *******@karmaloop.com] and I'll see whats up with your order" I will scream. The girl I talked to on their customer service line actually laughed at me. I am beyond disgusted with Karmaloop and their customer service line. All I want is what I ordered or a refund, and sadly it looks like I wont be getting either. Thanks a bunches Karmaloop. You've definitely made me want to warn everyone about your sketchy website.

I placed an order a little over a week ago, two orders were placed for some reason. I called and they said one would be cancelled and to check back to see the status of it. I've spent LITERALLY an hour holding with very loud- bordering on disrespectful music before i hung up to explore the chat option. I can legit say i've tried the chat option and EVERY TIME nobody is available and i have to send an email. Emails which nobody responds to. Now apparently my package is available but there is another 21 dollars in taxes that i have to pay DHL after i already paid for express shipping in 3-5 days. I have yet to have any emails responded to and no money has been refunded on my credit card. It's super frustrating and inconsiderate. I truly do not recommend this site for anything the customer service is non existant.

Seriously!? How can KarmaLoop get such bad reviews? I KNOW they're a legitimate biz. My husband used to buy crap their all the time. The ONLY thing I hate about KarmaLoop is that they're so expensive... and I'm selfish so the less my husband spends on himself the more I get to spend on me... so yea KarmaLoop doesn't see me very often.
But their brands are legit, they've always gotten our stuff to us in less than three weeks, and everything looks exactly the way it did in the picture.
To be honest, I didn't read any of your reviews, I just don't mind this site and am really confused about the low review.
The point of reviews is to declare a businesses trustworthiness, NOT how badly you suck at online shopping. Remember that the next time you throw a fit. If there's a chance you might have to go through a return process with something you're buying online, then DON'T buy it. Returns are a hassle if for no other reason than the fact that stuffing the crap back in the bag, resealing it, labeling it for shipping, and then scheduling a pick up or dropping it off sounds like WAY too much work. Go to the store or get out the tape measure.
And if you hate their prices, go somewhere else. Nobody is making you pay $80 for a sweatshirt.

Placed an order on Mar. 6, never got my package,
I've been tracking the package with the tracking number they provided.
And the status of my package never shows En-route, but Electronic Notification only.
I asked them few times about my package, they just said it's on the way to me.
Then guess what, today i got a email from Karmaloop, says that my order has been cancelled, becuz it was un-deliverable, how the hell it was un-deliverable?! Don't they need to contact me first if they can't deliver by the time? But i didn't see any missed phone calls.

And i actually have sent a email to DHL Globe, which is Karmaloop's shipping carrier,
I asked them about the package with the tracking number Karmaloop has provided to me,
And DHL said, they didn't receive the package at all!

So i don't know what the hell they were doing with my order, i shopped from them many times, and always something's up,

3 times faulty item, 1 time wrong size, and now is stupid un-deliverable thing which shouldn't ever happen and never happened before.

And their customer service is way worse than before.
Sucks!

I live in Toronto, Canada and ive been ordering from this site for 3 years. I dont really understand why theyre getting so many bad reviews here, ive put in about 15 orders from them and ive never had any problems with them. The shipping is pretty fast and obviously if youre out of the US you have to pay the duty and customs. The only thing is that the Kazbah site is from California, not Boston where karmaloop is so the shipping for Kazbah takes a week or 2 longer.

If you can get a great promo code you save tremendously. I saved $106 total on my order. Shipping was a great experience as well. As for quality and sizing a whole different story. They advertise their tights as OS but when you receive them the sizing clearly states M/L. I ordered about 6 pairs so I was a little pissed about sizing. The Nameless, and Rehab brands are a product of China and run very very small I ordered 3 dresses size large and what I received could easily fit an American small standard even the models in the pictures wearing a small could easily fit those large labeled dresses. Overall I had a half satisfied half pissed experience. I would only recommend the site to persons who wear a size XS or M if you are bigger please I urge you to beware

I was livid with the experience i had at Karmaloop. I ordered three separate hats. They all came in separate packages and although i already payed shipping, i had to pay extra postal for one of them once it arrived at my house and had to wait even longer. The third one never came in the mail at all. I waited 3 weeks and then decided to email customer service. The response i got back was that the hat was in backorder. The hat still never came. DONT BUY ANYTHING FROM KARMALOOP. It is a complete scam.

UNACCEPTABLE.
Before I start, may I just say I'm a pretty patient person but this is just far too long. Decided to try KL for the first (AND LAST) time in October, spent over $100 and after a month of it not arriving I messaged them only for them to reply stating international orders take 2-4 weeks, which is all fine and well so I decided to wait another month before messaging again. This time I was told to ring up my postal courier, so I did, but they couldn't find it. Messaged them multiple times after this, no replies. It is now February, I have been waiting FOUR months, I have now moved from my old house it has taken that long. All I want is my money back, never had a problem with an online company like this before. Very disappointed.

I've never had any trouble with an online store before karmaloop. I made an order for 7 items on the 20th of December last year and got an email sent to me claiming that the package had been shipped on the 21st of December (my order number is *******). I'm from Australia and I understand that it can take anywhere from 2-4 weeks to arrive for international orders. However it has now been 9 weeks and I have not received anything. I have checked with DHL regarding my shipping number but nothing shows up. I have been emailing support constantly and today they got back to me claiming that my order has been deemed lost and offering me a store credit refund, a bit annoying considering all the clothes I had originally wanted are now out of stock. I'd really just like to know what happened to my order and why their shipping processes are so faulty. Can't say I'll be shopping there again any time soon.

Be very careful... the quality of product is not very good! After my daughter tried on the shoe she ordered, and it fit fine, she did not wear it again for a couple of weeks. When she did, the zipper broke. She called to find out what she needed to do to return it, and she was told, she had to order another pair of shoes, and then return the original pair she bought for herself. We are talking about a 16 year old girl, who has very limited income and was being taken advantage of when told she had to order another pair of shoes in order to return the original pair. Definitely would not recommend the product, or the quality of the customer service, because when i called to try and get some better resolution, i was told she was "outside" the timeframe allowed for their return policy... to me that means they know that their product WILL break, and probably pretty early in the lifetime of the product...

International Customers DO NOT BUY from Karmaloop
I was lied to by customer service who told me my order would take up to 2 weeks if I paid a little bit more for shipping, RUBBISH. It's been over 3 weeks and I haven't heard a thing about my order. Once they have your money they do not respond to your inquiries and simply ignore all your messages. They'll probably just point their finger at the poor DHL Global Mail service that they chose to offer, but the crap customer service is the thing I'm most frustrated about. I will NEVER buy from these guys again and warn everyone to STAY AWAY FROM THESE GUYS.

Karmaloop doesn't respond to emails and inquiries on their site anyway, so these messages from Karmaloop reps are all lies and just them trying to save their reputation.