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Keystone PuppiesReviews 114

2.8

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Keystone Puppies Reviews Summary

Keystone Puppies generally enjoys a positive reputation among customers, who frequently commend the quality and health of the puppies, as well as the professionalism and responsiveness of the breeders. Many customers appreciate the ease of navigating the website and the thorough communication throughout the purchasing process. However, concerns have been raised regarding the accuracy of the website's listings and the occasional difficulty in reaching certain breeders. Overall, while the majority of experiences are favorable, addressing these concerns could enhance customer satisfaction and trust in the service.

This summary is generated by AI, based on text from customer reviews

service
36
value
36
shipping
23
quality
33
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New Jersey
1 review
0 helpful votes
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Mini Labradoodle
June 18, 2020

Very good experience with Keystone Puppies.The breeder even followed up with a phone call to check on our puppy and was always available to answer any questions

Date of experience: June 18, 2020
Pennsylvania
1 review
25 helpful votes
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Silver Lab
June 14, 2020

We are happy with the Keystone Puppies website. We are disappointed in our breeder, however, as he gave away the calm, sweet puppy that we had picked out when we visited the puppies. He did give us a different -- much more rambunctious and feisty -- puppy, but we were annoyed that he had switched dogs on us. We would not recommend this breeder, Abner Stoltzfus, to people looking for puppies.

Date of experience: June 14, 2020
Shawn H. — Keystone Puppies Rep
over a year old

Thank you for your review! I am so happy to hear that you were happy with Keystone Puppies but am disappointed that the breeder upset you. I am happy to reach out to the breeder to discuss! Please shoot me an email at info@keystonepuppies.com to give me all of the details! We never like to have unhappy customers so I would like to resolve the best I can! Thanks so much!

Louisiana
1 review
21 helpful votes
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Mini Labradoodle
June 12, 2020

Very good experience with Keystone Puppies. We met the breeder in Christiana, PA to pick up the puppy. He is the cutest puppy one could imagine. We were very happy with the health of the puppy and professionalism of the breeder. The breeder even followed up with a phone call to check on our puppy and was always available to answer any questions during our search for a new puppy. We met the mother of our puppy and she was real sweet. One of the reasons we like Keystone Puppies so much is because we didn't have to get on a 2-3 month waiting list - as soon as the puppies were on the internet, they were available.

Date of experience: June 12, 2020
Shawn H. — Keystone Puppies Rep
over a year old

Thank you so much for sharing your experience! What an adorable puppy you have. I am happy to hear all is well and we would love for you to keep us updated on your adorable fella!

Pennsylvania
1 review
19 helpful votes
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Cavalier puppy
June 4, 2020

We are thrilled with our new puppy! He is healthy and super cute! Less than 2 days from search to pickup. The family was very nice, we got to meet his mom and see there other family dog and can see they are well loved and cared for. We were impressed with the whole process, the guarantees and the notarized vet checkup. It was easy to find the right dog for us and very easy to complete the process. I would definitely recommend the group to others

Date of experience: June 4, 2020
Massachusetts
1 review
1 helpful vote
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Golden Retriever
May 26, 2020

Best experience ever. We are so in love with our new puppy. She a healthy & happy puppy. We recommend this site to anyone

Date of experience: May 26, 2020
Pennsylvania
1 review
21 helpful votes
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We picked up our puppy in 4/6/20. She's a German Shepherd. No AKC paperwork and she also had a UTI, bacteria, and worms despite the paperwork saying she was treated and given shots. Are there issues with the dogs here being inbred? This was another concern I had.We have always had German Shepherds and this puppy is very aggressive and very difficult to train. Not to compare her to our other GS pups but our experience was NOT the same and we had several GS pups. Usually very laid back and easily trainable and not aggressive at all.
Honestly, my 19 year old son bought the puppy from here. We def would have NOT purchased from any of these places in Lancaster..

Date of experience: May 25, 2020
Shawn H. — Keystone Puppies Rep
over a year old

I am very sorry to hear that you did not have a good experience! A breeder does have 120 days to get the AKC registration paperwork to you, so I wouldn't worry about that quite yet and we are very happy to contact the breeder for you if you would like! As far as the UTI, I hope you contacted the breeder to discuss and get a refund for all medications because he is definitely responsible to do so. If you need any help with that, please email us at info@keystonepuppies.com. If I can help with anything else, please don't hesitate to let me know! Thanks!

Delaware
1 review
0 helpful votes
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We were very happy with the process. Everything went exactly as stated. Our puppy is happy and healthy and doing great!

Date of experience: May 25, 2020
New Jersey
1 review
25 helpful votes
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Me and my son are over the moon with our new puppy, we named Dak! I never bought a puppy from a breeder and was skeptical. The breeder was very professional and seemed to care about giving the puppy a good home. He had no parasites/bacteria and we have had 3 doctor visits. The vet said, "we got a good one". He is the most gentle, smart, friendly and loveable puppy. He has made our home complete!

Date of experience: May 21, 2020
Massachusetts
1 review
22 helpful votes
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Fox Red Lab
May 7, 2020

Hi there, yes our puppy is doing very well and has adjusted to her new settings with ease. She's had her next round of vaccines and growing bigger every day. Gideon Lantz was very professional to deal with and I can tell by the pup that he took very good cate of the litter when they eres born.
Thx again!
Jay Blackburn

+2
Date of experience: May 6, 2020
Delaware
1 review
30 helpful votes
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Chichi
April 27, 2020

The puppy had parasites/bacteria in her stool which cleared with treatment; however she also had an urinary tract infection which required multiple doses of antibiotics to clear. She also has an umbilical hernia that was not disclosed, we discovered this upon her frst vet visit, otherwise she is healthy. We have not received any paperwork for her AKC registration, this was not available at the time when we picked up the puppy.

Date of experience: April 27, 2020
Connecticut
1 review
22 helpful votes
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During quarantine we felt like it was a good time to look for a new puppy, as it had been three years since our last dog passed. We were happy with the process with Keystone Puppies and felt the breeder- David- was very kind and professional. The process was simple and we picked up our healthy Maltipoo at 8 weeks. She is a delight, with a sweet temperament, and puppy spunk! Would recommend these folks highly.

Date of experience: April 24, 2020
Ukraine
1 review
9 helpful votes
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Really good service
April 23, 2020

My friends applied to this service. They recommended me use it too if I need. They really good people and can help to organize all the necessary transportation is you need it. Thank you guys for your work.

Date of experience: April 21, 2020
Pennsylvania
1 review
8 helpful votes
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New puppy
April 17, 2020

Had an awesome experience getting new puppy. I would recommend the process to everyone. The breeders where great

Date of experience: April 16, 2020
Pennsylvania
1 review
0 helpful votes
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Puppy Love
April 16, 2020

We couldn't be happier with our experience. We went to the breeders home, saw the puppies and the mama. Everything was great! We love our puppy so much. She is healthy and adorable.

Date of experience: April 16, 2020
Maryland
1 review
25 helpful votes
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Awesome Puppies
April 10, 2020

Was a fantastic experience working with the breeder. He was up front about the underbite both of my poodles had before we agreed to purchase them. He even gave us a bag of dog food that the pups were used to eating. We fell in love with them at first site. We've had them now for almost 3 weeks and they play well by themselves and they are great with my grandchildren. I wouldn't trade them for anything in the world. If I know of anyone looking to purchase a poodle I would gladly send them to the breeder I purchased my two from.

Date of experience: April 10, 2020
New York
3 reviews
15 helpful votes
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Awesome Puppy
April 8, 2020

Everything went very smoothly picking up my new Corgi. She is everything I hoped and more. She is so smart... Breeders were easy to deal with. Would of loved to see the other puppies but felt the women was very busy with her family. Drove 4 hours but so forth it!

Date of experience: April 8, 2020
Florida
1 review
0 helpful votes
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Awesome experience
April 1, 2020

Keystone communicated with me about each step of the process and kept me informed. Tarzan arrived on time and happy healthy boy.

Date of experience: March 31, 2020
Pennsylvania
1 review
0 helpful votes
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So Sweet
March 29, 2020

We are very happy with our puppy Sassy aka Bella now she is very well mannered and great with our kids. She is growing but believe she will be close to the size they stated.

Date of experience: March 28, 2020
Pennsylvania
3 reviews
17 helpful votes
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Love My Fur Baby
March 28, 2020

Bought my Lola (aka Nessie... renamed her) through Keystone and was very skeptical with not knowing anything about this kind of purchase. Saw her picture on website and fell in love with her. Breeder called (David) and we talked and I asked questions. I was very comfortable and made an appointment to see her. David and his sons were very kind and I could tell I was in the right place and they were only 30 minutes from me. Lola is almost 4 months old and healthy! She's a Maltipoo and a little firecracker. She makes me smile all the time and very glad that I pushed through the unknown. Very good experience and I would certainly do it again the same way.

Date of experience: March 27, 2020
California
1 review
12 helpful votes
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Great job
March 23, 2020

Received our puppy despite all the craziness and lockdowns going on in the world Flight was delayed/ cancelled / rescheduled... received updates via txt and emails and phone. No issues! Puppy was here maybe 2 hours later than expected. Puppy came in and is perfect. Puppy was just like pix online. Alll went super well.

Date of experience: March 23, 2020
Shawn H. — Keystone Puppies Rep
over a year old

We really appreciate you taking the time to share your experience! This helps other puppy parents to feel confident about their decision to use Keystone Puppies to find their new furry friend. We wish you the very best and hope you will keep us updated!

From the business

Keystone Puppies is an advertising agency for breeders. We go to every breeders location to take the pictures of the puppies and to make sure we are dealing with reputable breeders. We specialize in bringing happy, healthy puppies and caring families together!