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KmartReviews 517

3.0

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Kmart Reviews Summary

Kmart has a rating of 3 stars from 517 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kmart most frequently mention good prices and many times. Kmart ranks 3rd among Department Store sites.

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South Carolina
5 reviews
5 helpful votes
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Kmart review
December 15, 2017

Kmart keeps me updated with all the sales, everyday I get an email about the different items that they're specializing in whether it is a buy one get one free or 40% off. Awesome job Kmart! I have a big family and need all the savings I can get

Date of experience: December 14, 2017
Pennsylvania
5 reviews
13 helpful votes
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BEST HELP ANYWHERE
December 14, 2017

SURPRISED THAT THEY WERE BETTER THAN LLBEAN! IN HELPING WITH A RETURN AND EXCHANGE... GREAT PEOPLE! THEY HAD SOMEONE CHECK IN THE BACK AND THEY BROUGHT WHAT I HAD BEEN LOOKING FOR TO ME AT THE FRONT DESK... NOBODY DOES THAT!

Date of experience: December 13, 2017
New Jersey
4 reviews
4 helpful votes
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Circling the drain
December 10, 2017

Used to be a great place to shop back in the day. A strong competitor for walmart and target. Now all the stores, or whats left are just a joke.

Date of experience: December 9, 2017
Connecticut
48 reviews
72 helpful votes
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Sometimes you need things that are basic or to satisfy a short term need. Kmart.com stocks things that fit the bill. No muss, no fuss, no need to blow a big wad. Its for those of us that have a quickie mentality. Like Walmarts, its a good source for the type of junk that gets the job done on the fly. Go on the site, zip in and zip out. But keep in mind, you get what you pay for. If youre looking for something to grow old with, you probably wont find it here. Cest la vie.

Date of experience: December 8, 2017
North Carolina
3 reviews
4 helpful votes
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Stores gone
December 8, 2017

I used to like Kmart and I still do but since they have closed the ones that are closest to me I no longer have one to go to. I need something in town besides Walmart. They went down as soon as they hooked up with Sears. I could of told you this was a bad move.

Date of experience: December 8, 2017
New York
1 review
1 helpful vote
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Kmart is amazing
December 5, 2017

I go to kmart everyday. It is the best time when i go, i smile everytime i go the workers help me. They have the best deals.

Date of experience: December 5, 2017
Missouri
4 reviews
1 helpful vote
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This store Is the worst store in urbandale, Iowa and the world! The product hey have there are Garbage! Especially the electronics! I bought a computer laptop there! I was told it was new! Not refurbished!- but it was a lie! From day one it started to fall apart! And didn't even last a few months before it stopped working for good! And the cameras there are not worth buying either! Management is horrible! The most evil manager there is a lowlife criminal who discriminates against anyone who is religious or a good christian even though their a steady customer! He will try to get you to stop witnessing in front of his store by trying to get u evicted from your home in order for u to stop! If u live right across from the store! At the worst motel in urbandale, Iowa!- the motel relax! Both owners discriminates against christian people! That's wrong and a crime! Everyone should know that!- including them! Yet he didn't even care! The manager there is pure evil! And his evil plans and the motel landlord didn't work to get me out and be homeless! Thank God for that!- they're plan failed! But shame on them both for trying! I'm so glad I will never be their customer ever again! Kmart is the most wicked and discriminating store in the world! Avoid this one! Beware!

Date of experience: December 4, 2017
Indiana
5 reviews
18 helpful votes
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Getting dated.
December 3, 2017

Getting dated. Kmart used to be a go to store for our family. Over the last few years their stores have been looking very dated and not keeping up with their competition. Always feel that the stores are about ready to close down and go out of business.

Date of experience: December 1, 2017
California
54 reviews
222 helpful votes
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Hasbeen Store
November 28, 2017

Not what it used to be. In the 1980's this was the store to go to. Now their selection is poor, customer service is not great and they were the first to abandon their great photo developing service.

Date of experience: November 28, 2017
Oklahoma
5 reviews
3 helpful votes
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So expensive but worth it
November 22, 2017

Products sold hear Re not the cheapest but are however the best quality even for the prices I love kmart

Date of experience: November 21, 2017
Virginia
2 reviews
0 helpful votes
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Grand kids
November 16, 2017

They live far away so we order for them alot... birthdays, Christmas, etc. Always find a good selection and prices, and shipping. Can use points and discounts

Date of experience: November 15, 2017
Bangladesh
3 reviews
1 helpful vote
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Really good service!
November 13, 2017

Wonderful collection! I really love their designs. Every items are gorgeous and eye catching! They give a very good service. No hassles at all! Try it. Cause I'm satisfied!

Date of experience: November 12, 2017
New York
7 reviews
7 helpful votes
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They cashiers have a hard time ringing up clearance items, they keep needing overrides from managers. They should change their system.

Date of experience: November 10, 2017
Washington
11 reviews
21 helpful votes
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First lets discuss wal martians and thier sad staff. Wal-Mart: I smiled at the people greeter didnt greet me or anyone else. She stood there like a zombie looking straight! At Wal-Mart I see people moping around with frowns, yelling at their kids, and everyone looks depressed. In my experience, the difference in cleanliness between the two chains is dramatic, especially the bathrooms. I brought my son into the bathroom at Wal-Mart and it was so nasty

I can get in and out at Kmart without a hassle, the prices are similar. I would rather pay more at kmart and not deal with the horrible customers and staff at wal mart. Bought my freezer, pcs, exercise machine and many other items at wal mart. The pet food is cheaper and i get points toward future purchases. They both sell pizza in Spokane valley store. Kmart lil Caesars is great and made fresh, the service is 2nd to none. The wal mart pizza is disgusting

Date of experience: November 9, 2017
Indiana
1 review
1 helpful vote
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Terrible return policy
November 7, 2017

I received a K-Mart item as a gift and wanted to return it. The price had been removed but it still had its K-Mart tag. I simply wanted in store credit, but policy states you must have a receipt or gift receipt. Long trip for nothing.

Date of experience: November 7, 2017
Florida
5 reviews
2 helpful votes
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SoSo
November 3, 2017

Kmart has always been at the low end of retailers. Their service in the store is less than satisfactory, in my experience. The quality of the merchandise is mediocre. I most alway pass them by.

Date of experience: November 3, 2017
West Virginia
7 reviews
3 helpful votes
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Christmas shopping
November 2, 2017

Dont have a local store now so I just go online and get what I want at the price I love. Miss my local Kmart

Date of experience: November 1, 2017
California
3 reviews
2 helpful votes
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Worhtless
October 24, 2017

I bought a TV from a store and when I opened it up the TV was used and they tried to tell me I bought a new to replace my broken old one. GRRRRRRRRRRRRRRRRR!

Date of experience: October 24, 2017
Washington
3 reviews
12 helpful votes
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They have always been good competition for Walmart! Good prices and good products. I wish there was one closer to us. I have noticed they do not come up in web sales searches on Google Shopping. They need to expand into it.

Date of experience: October 21, 2017
California
12 reviews
8 helpful votes
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Excellent
October 16, 2017

Want to thank Kmart for the great customer service they provided for me great service and very prompt couldnt ask for anything more

Date of experience: October 16, 2017