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LastPass Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. On the positive side, some users appreciate the product's functionality and features, particularly its password management capabilities and security tools. However, a significant number of customers express frustration over account access issues, lack of responsive support, and the deactivation of accounts without clear communication. Many reviews highlight concerns about the company's handling of subscriptions and renewal processes, leading to a sense of dissatisfaction and distrust. Overall, while the product shows potential, the customer service experience appears to be a critical area needing improvement.
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It's not easy to remember all the passwords, especially if you don't use just a couple of them for your accounts. It's not safe to write them down either so I think this is a perfect solution.
I've tried a good number of password managers. A couple of years ago, I tried Lastpass, but I quickly found it confusing. I went on to Dashlane, which I used for over a year. But Dashlane began to give me headaches, so I returned to Lastpass recently. It's really not confusing at all if you simply pay attention for a while as you grow accustomed to it. There's a brief learning curve. It works far better than most anything else -- of the five or so alternatives I've tested.
Lastpass long had a butt-ugly interface, but they recently changed that, and now it's as good-looking as Dashlane, which is best known for attractiveness.
(Update: Dashlane's newest version is great. I've returned to Dashlane even though I still recommend LastPass heartily.)
The free software stores all the passwords for you in your browser. You get choice of auto login as well which I found sometimes can be bit annoying especially if you didnt choose the right option alongside cuz it will login more than once automatically if you have not left the page. I prefer it just alongside the browser password storage and its like a backup of all your passwords and works great. Its free and virus free and works find with firefox. I dont use it with other browsers but I am sure it works with the others that are compatible.
When I was looking for a password saving site, the two major ones that I came across were Dashlane and LastPass. I first tried LastPass because it seemed more popular. However, I found it very confusing to use as I already had many login/passwords already save in chrome. It was overlapping and was not saving password changes correctly. Then uninstalled it and changed to Dashlane and have been much happier!
OMG I absolutely love this app! It has saved me so much time and hasell from having to click "forgot password" and it's totally secure. Even offers an awesome security tool to check if your passwords and usernames are too close together! Hackers get at me now!
Combined with secondary authentication, this is a great way to protect your online identity. In the same sense that helmets may not keep you from dying in a motorcycle wreck, but they certainly help.
From the business
Try LastPass, the best password manager, password generator, and vault for free today! LastPass makes and remembers your passwords, so you don't have to!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members