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LawDepotReviews 2,214

4.5

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Oregon
1 review
0 helpful votes
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Love it, so easy!
August 29, 2025

Love it, so easy! Even for someone in her 50s. I have been using for years and will always depend on LawDepot!

Date of experience: August 19, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Roy,

Thank you so much for your feedback. We’re truly grateful for your continued trust and thrilled to hear that using our service feels easy and reliable every time—you make our work so rewarding.

Regards,

Divine
Customer Support

Rhode Island
1 review
0 helpful votes
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The documents allowed for Simplicity to insured peace of mind.

Date of experience: August 19, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Gabriel,

Thank you for sharing such encouraging feedback. It’s wonderful to hear that the documents provided brought you peace of mind.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
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Completing the Revocable Trust Document has been easy and quick. Like the ability to update or revised for 5 years as needed.

Date of experience: August 18, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Henry,

Thank you for sharing your experience; we're thrilled to hear that the process was easy and convenient for you.

Regards,

Divine
Customer Support

Maryland
1 review
0 helpful votes
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I am unable to log on to my account
August 28, 2025

I am unable to log on to my account. It just keeps saying error try again
Before that It was very difficult to answer all the questions. I don't even know if you have my request or not. No number to call for help. As you have probably guessed by now I am not very computer literate. I need to talk to someone.

Date of experience: August 18, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Joe,

We are sorry to hear you’ve been having trouble logging in and navigating the site. At this time, there have been no reported website issues that would prevent access. If you continue to see the error, we recommend trying to clear your browser cache or using a different browser.

Regarding support, our phone number is available at the top right corner of every page on the site, so you can reach us directly for assistance.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Average, average, average, average, have I got to 50 characters yet

Date of experience: August 18, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Terry,

Thank you for sharing your experience. We appreciate your feedback.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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I already paid for full access but was billed an additional $39.00 to do a Living Trust. I will call on Monday for a refund.

Date of experience: August 17, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Ray,

Thank you for reaching out. We understand your concern regarding the additional $39 charge.

Our records indicate that you already have an active subscription, but chose to purchase an additional service separately. Since LawDepot is a self-help (DIY) platform, customers are responsible for managing their account choices and purchases.

If you would like us to review this further or need help managing your subscription, please don’t hesitate to contact our Customer Support team. We’ll be glad to assist you.

Regards,

Divine
Customer Support

New Hampshire
1 review
0 helpful votes
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In our current situation this was a very easy process at a very difficult time. Thank you!

Date of experience: August 17, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Sandra,

Thank you so much for your kind words. We're truly honoured to have provided an easy and supportive experience during a challenging time. Your trust means a great deal to us.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Reasonably easy to use not sure about technical terms though

Date of experience: August 17, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Sophia,

Thank you for your feedback. We're glad to hear the process felt manageable. Your confidence in us means a lot!

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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I found the forms very easy to complete and have peace of mind knowing I have my will and enduring powers of attorney in place.

Date of experience: August 14, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Tyler,

Thank you for sharing your positive experience! We're delighted to hear you found the forms easy to complete and feel at ease with everything in place.

Regards,

Divine
Customer Support

Minnesota
1 review
0 helpful votes
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Very accessible, easy to use and affordable document website.

Date of experience: August 14, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Jenn,

Thank you so much for your kind words! We’re thrilled to hear you found our website accessible and easy to use without compromising affordability. Your feedback truly means a lot to us!

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Awesome service
August 21, 2025

Awesome service. You took the stress and complications out of the process. Thankyou Elle

Date of experience: August 11, 2025
Divine G. — LawDepot Rep
4 months ago

Hello,

Thank you for your kind words. It’s our goal to make every step clear and straightforward, so knowing we could ease your stress means a lot.

Regards,

Divine
Customer Support

North Carolina
1 review
0 helpful votes
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Easy to read and comprehend the terms. I will advise others to give lawDept a look.

Date of experience: August 11, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Louis,

Thank you so much for your kind words and recommendation. We're glad to hear the information was clear and easy to understand.

Regards,

Divine
Customer Support

New Hampshire
1 review
0 helpful votes
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I ordered a rental agreement with a one time charge. You charged my card and gave me a receipt but I can't print the document or save it to my ipad. Please fix or I will block the charge on my card.

LawDepot attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 10, 2025
Australia
1 review
0 helpful votes
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Thank you so making this is easy and assessable for me, I totally love it.

Date of experience: August 9, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Sandra,

Thank you for your wonderful feedback! We're so happy to hear the process felt easy and accessible, and your kind words truly encourage us to keep improving.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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Great program reasonably priced
August 18, 2025

Great program reasonably priced. Puts things all together in an organized way

Date of experience: August 8, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Sara,

Thank you so much for your enthusiastic feedback! We're thrilled to hear the program helped organize everything clearly while providing good value. Your support means a lot to us!

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Clear concise and easy to use
August 18, 2025

Clear concise and easy to use.
Contract language is simple and generally very level for both parties.

Date of experience: August 8, 2025
Divine G. — LawDepot Rep
4 months ago

Hello Jesse,

Thank you for highlighting how clear and user-friendly the contracts are; we're glad the language works well for both parties. Your feedback motivates us to keep improving and providing straightforward solutions that meet your needs.

Regards,

Divine
Customer Support

Ohio
1 review
0 helpful votes
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My experience was quick and easy!
August 17, 2025

My experience was quick and easy! I found it's very affordable!

Date of experience: August 7, 2025
Divine G. — LawDepot Rep
5 months ago

Hello Stephanie,

Thank you for sharing your positive experience. We’re delighted to hear that the process was both quick and affordable for you, and we truly appreciate your trust in our services.

Regards,

Divine
Customer Support

Arkansas
1 review
0 helpful votes
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So far so good
August 17, 2025

So far so good. A quick and easy way to get legal docs while on the web.

Date of experience: August 7, 2025
Divine G. — LawDepot Rep
5 months ago

Hello Grace,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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System is very user friendly, helpful. Thank you. Easy to navigate for a senior citizen!

Date of experience: August 5, 2025
Divine G. — LawDepot Rep
5 months ago

Hello Olivia,

Thank you so much for your kind words. We're delighted to hear the system was easy for you to navigate, and we truly appreciate your feedback.

Regards,

Divine
Customer Support

Michigan
1 review
0 helpful votes
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Seems pretty straight forward so far, will need to review and more than likely make some changes--will see

Date of experience: August 5, 2025
Divine G. — LawDepot Rep
5 months ago

Hello Christopher,

Thank you for sharing your thoughts. We appreciate you visiting our site.

Regards,

Divine
Customer Support