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The company has garnered a mixed reputation among customers, with positive feedback highlighting the convenience and affordability of its lawn care services, as well as the quality of work performed by contractors. Many users appreciate the platform's ease of use and flexibility, particularly for those with unpredictable schedules. However, significant concerns arise regarding service reliability, with numerous reports of contractors failing to show up and difficulties in obtaining refunds or support. Overall, while the service has potential, issues with dependability and communication need to be addressed to enhance customer satisfaction and trust.
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Great site for customers! You get to customize your service and get it cut when you want at a good price. And for me. I cut lawns for lawnmowingonline.com and its a excellent service. I choose the lawns I want to cut when it fits my schedule. I have no time invested getting these jobs, just show up, cut it and get paid. Works for me.
Good service, I had a nasty lawn that needed chopped and mowed and they did it all without any problems, I will definitely be using this service again! Thanks
I think it's a great website! It gives people an opportunity to find good help - hardworking people who have their clients/customers in mind! AND who do a good job.
Great business. They know what they are doing. Simple and easy to understand process. Ordering process was very straightforward. Came to my house. Mowed away. Very satisfied. BANG FOR YOUR BUCK, should sum it up. I recommend them.
Not sure what people are complaining about, I own my own lawn care business and do not take my mowers off the trailer for less than $28 a lawn. (small one) I cut at 3", trim, and blow clippings off all concrete around house. I'm amazed at the number of people that think their lawn is "up to 3 inches" tall and yet as I cut their lawn, it leaves a ton of clippings, sometimes even large piles. Wow, I shouldn't be leaving any clippings at all. I mow each yard as if it where my own, again I don't understand the complaints about poor quality of the cut. Not by me! I use this site to fill in when I am not busy with my own customers, so you are getting a fantastic deal for the money when you pay through the web site. Be grateful you have someone that thought ahead to provide this service! To the mowers complaining, DO NOT SIGN UP, DO NOT ACCEPT THE JOB UNLESS YOU ARE WILLING TO GIVE IT YOUR BEST! I only take the jobs I want, so should you.
I think the person that runs this site is a joke. He states that he pays his mowers 90% of the cost he charges to cut the yard. I know this to be a lie. He feels this site is the best thing to ever happen, the man is a joke. I have had horrible cut after horrible cut and he could care less. He tells me, "dont use us then", really! That is your customer service, what a joke.
Great idea and great price. Good service - will keep using them...
Used them for a while, but then the services got worse and worse. They are cheap, and you get what you pay for. A month ago I complained because it looked like they didnt even mow, the lawnmower must have been set to about 6 inches high. They came back out and the mower admitted that it was way too long and he apologized, he said he did it when it was starting to get dark and couldnt see. Things went ok for a few weeks, then the other day I came home and my backyard looked absolutely horrible. There were LARGE clumps of grass everywhere and my lawn was not even long. Some spots were mowed, some werent. Some areas looked like the mower blades dug into the ground, and I have dead spots ALL OVER my lawn now! On top of that it looked like it was cut in total random order, no straight lines! I wish I could submit pictures here to review! And when I complained to Lawnmowingonline.com, they told me to never order from them again because I complained last month and nothing will make me happy. We had a few emails back and forth and all of them from lawnmowingonline.com were rude and unprofessional. I was blown away! Stay away from them!
I've been using them for a few months and I think it's a great idea. They show up and mow the lawn and it's cheap. I did have a mower show up a day late but it rained the mowing day so it was no problem. I recommend them.
Answer: Wow, guess I'm not needed, didn't know we had so many fans on here. Of course there's a few customers that have been ban from the website that are complaining but they're just mad we don't provide them service anymore because they're horrible people ;)
Answer: 3 days
Answer: All contractors are paid unless the customer says the contractor did not do the work and requests a refund. Contractors work for the customer not LawnMowingOnline.com. Message the customer and ask why they cancelled and requested a refund.
Answer: There are no cancellation fees.
Answer: It depends on what the customer ordered and the tip the customer left. Some contractors only take bidding jobs which can be any amount since customers can order any service now, not just lawn mowing.
Answer: LawnMowingOnline does not keep contractors or customers money. We respond to every email. There is no phone support. If you did not receive payment, it's because the customer said you did not do the work and requested a refund.
Answer: It depends on the property. The order page can give you a detailed price.
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