Sitejabber Website Reviews and Complaints
business logo of LegalShield

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LegalShield has provided easy, affordable, when-you-need-it access to a law firm and experienced lawyers for over 50 years. A revolutionary legal subscription service, we protect over 4.5 million people just like you in the US and parts of Canada. For a low monthly fee, our provider lawyers advise you on things like:
• Wills and estate planning, so you can provide for your family
• Consumer and bill issues, like a dispute over a warranty
• Contract review, such as purchasing a personal vehicle
• Real estate law, e.g. an agreement of purchase and sale
• Family law issues, like child custody and divorce

How LegalShield works
1. Sign up
Register online and connect with your law firm.
2. Speak to a lawyer
Talk to a lawyer about your legal issue, usually within eight business hours of your request.
3. Get legal advice
Get assistance with your legal problem so you can move on with your life!


legalshield.com
Founded in 1972
Ada, United States
Sponsored message from LegalShield
Real Lawyers. Affordable Access.
Sign Up
How would you rate LegalShield?
grey star
grey star
grey star
grey star
grey star

LegalShield Reviews Summary

LegalShield has a rating of 4.5 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalShield most frequently mention law firm, customer service and phone call. LegalShield ranks 7th among Legal Services sites.

This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Connie V.
Unfollow Connie V.
Share Review
Report Review

My experience.
August 29, 2025

I have belonged to LegalShield for many years. They have always been very prompt in my request for help. But w/my latest issues I found they were slower than in the past. But I have to be fair about my response. I moved from one state to another. I just needed to find the right person to help me. Then things went smoothly.

Date of experience: August 29, 2025
Samantha S. LegalShield Rep
4 months ago

Connie, thank you so much for sharing your experience. We're glad everything smoothed out after the move, and we appreciate your loyalty over the years. If you ever need anything else, we're always here to help. Thanks for choosing us.

Illinois
1 review
0 helpful votes
Follow Tony P.
Unfollow Tony P.
Share Review
Report Review

Great Suppport.
August 29, 2025

Legal person advised me of my "legal" options and supported my decision! Very efficient and very timely.

Date of experience: August 29, 2025
Samantha S. LegalShield Rep
4 months ago

Tony, thank you for your kind words and trust. It's wonderful to know that the guidance you received from your LegalShield Provider Lawyer was clear and timely, supporting your decisions. We appreciate your thoughtful feedback and look forward to assisting you whenever needed.

Michigan
1 review
0 helpful votes
Follow assiyah f.
Unfollow assiyah f.
Share Review
Report Review

Great lawfirm
August 28, 2025

I would highly recommend everyone who needs services to get legal shield

Date of experience: August 28, 2025
Samantha S. LegalShield Rep
4 months ago

Assiyah, thanks for your kind words and recommendation. It’s wonderful to know that the support from our team made a positive impact, and we’re here whenever you need us moving forward. Please don’t hesitate to reach out with any questions or new challenges down the road. Thanks.

Pennsylvania
1 review
0 helpful votes
Follow Alicia H.
Unfollow Alicia H.
Share Review
Report Review

Fantastic!
August 28, 2025

Everything has been professional throughout my entire process. From beginning to end.

Date of experience: August 28, 2025
Samantha S. LegalShield Rep
4 months ago

Alicia, thank you so much for sharing your experience. We're glad to hear that you felt supported and well cared for throughout the entire intake process. Your trust means a lot to us, and we’re here anytime you need.

Florida
1 review
0 helpful votes
Follow Melissa H.
Unfollow Melissa H.
Share Review
Report Review

Great all around experience
August 28, 2025

I have been a member for many years and it it has always been a pleasure

Date of experience: August 28, 2025
Samantha S. LegalShield Rep
4 months ago

Melissa, thank you so much for your continued trust and kind words over the years. We’re grateful to have you as a member and are committed to maintaining the exceptional experience you’ve come to expect. We are here to support you whenever needed!

Washington
1 review
0 helpful votes
Follow Bryan M.
Unfollow Bryan M.
Share Review
Report Review

Awesomesauce
August 28, 2025

They where great and they had handled it thoroughly I couldn't have asked for any better lawyer

Date of experience: August 28, 2025
Samantha S. LegalShield Rep
4 months ago

Bryan, thank you so much for your kind words and the fantastic review. We’re truly grateful you found the experience thorough and encouraging, and it means a lot to know we could meet your expectations this well. Thanks for choosing us.

Illinois
1 review
0 helpful votes
Follow susan s.
Unfollow susan s.
Share Review
Report Review

Paternity
August 10, 2025

I had a question on what to do to establish paternity i received two emails to help in the process very easy and very helpful

Date of experience: August 10, 2025
Samantha S. LegalShield Rep
5 months ago

Susan, thank you for your continued trust and kind words. Our team is here to provide the support you need, and we look forward to assisting you whenever legal questions arise in the future.

Washington
1 review
0 helpful votes
Follow Maureen M.
Unfollow Maureen M.
Share Review
Report Review

The best legal service
August 10, 2025

Very fast and efficient.They were very helpful and responded to my issue on a timely manner.

Date of experience: August 10, 2025
Samantha S. LegalShield Rep
5 months ago

Maureen, thank you for your continued trust and kind words. Our team is here to provide the support you need, and we look forward to assisting you whenever legal questions arise in the future.

Texas
1 review
0 helpful votes
Follow Donald I.
Unfollow Donald I.
Share Review
Report Review

Attorney called me. Spoke to him for a few minutes. He answered all my questions. After I told him the situation, said if I need any more help to give them a call back very professional and courteous and knowledgeable.

Date of experience: August 10, 2025
Samantha S. LegalShield Rep
5 months ago

Donald, thanks for sharing your positive experience. We appreciate your kind words. We look forward to continuing to support you whenever legal assistance is needed.

Canada
1 review
0 helpful votes
Follow Anthony B.
Unfollow Anthony B.
Share Review
Report Review

All went well as expected. Time was taken to caution me in this venture to avoid as much as possible, entrapment. As a citizen I am responsible for myself & family. This can be exploited if one is not careful with the wording. All in all, I can help but with arms length.

Date of experience: July 31, 2025
Stephanie H. LegalShield Rep
5 months ago

Thank you, Anthony, for sharing your thoughtful experience. We appreciate your trust and remain committed to supporting you whenever needed.

Florida
1 review
0 helpful votes
Follow Cheryl S.
Unfollow Cheryl S.
Share Review
Report Review

Lawyers very professional and yet makes you very much at ease

Date of experience: August 8, 2025
Stephanie H. LegalShield Rep
5 months ago

Thank you so much for your kind words, Cheryl. We're glad to hear that you felt both supported and comfortable throughout the process—it means a lot to know your LegalShield Provider Law Firm made a positive difference for you. Thanks for being a valued member.

North Carolina
1 review
0 helpful votes
Follow Shirley D.
Unfollow Shirley D.
Share Review
Report Review

Assistance with accident claim
August 7, 2025

Very knowledgeable by assisting with help in creating a claim

Date of experience: July 22, 2025
Stephanie H. LegalShield Rep
5 months ago

Thank you so much for sharing your positive experience, Shirley. It’s wonderful to hear that the assistance provided by your LegalShield Provider Law firm helped make the claim process smoother and clearer. We truly appreciate your kind words and continued trust in our support.

Washington
1 review
0 helpful votes
Follow Dave A.
Unfollow Dave A.
Share Review
Report Review

Ticket achievement
August 6, 2025

They reviewed my ticket, took info I had. Listened to my ideas and thoughts I had. They called to let me know they were going to court and follow up after.

Date of experience: August 6, 2025
Stephanie H. LegalShield Rep
5 months ago

Dave, thank you for sharing your experience and for trusting us to handle your ticket. We're glad to hear that maintaining clear communication and listening to your concerns made a positive difference. Thanks for being a valued member of LegalShield.

Illinois
1 review
0 helpful votes
Follow Beverly C.
Unfollow Beverly C.
Share Review
Report Review

I inquired about doing a Will and was immediately contacted and discussed how I wanted it to be. Within a matter of a few days I sent everything to my representative and she emailed me my will just as I wanted it. I was very pleased with my services.

Date of experience: August 6, 2025
Stephanie H. LegalShield Rep
5 months ago

Thank you so much for your kind words, Beverly. We are grateful for the opportunity to provide you with efficient and personalized service. Thanks for being a valued member.

Arizona
1 review
0 helpful votes
Follow Jeffrey H.
Unfollow Jeffrey H.
Share Review
Report Review

Attorney excellence!
August 6, 2025

I'm ready to express my heartfelt gratitude for the exceptional legal services I received from the moment I engaged with your firm I was impressed with your professionalism and thorough understanding of my accident matter your dedication and strategic approach insure the positive outcome beyond my expectations. Thank you once again. For your outstanding support and expertise. I will not hesitate to recommend your firm for anyone that needs legal assistance.
Sincerely, Jeffrey C. Harris

Date of experience: August 6, 2025
Stephanie H. LegalShield Rep
5 months ago

Jeffrey, thank you for your kind words and for trusting us with your case. It's rewarding to hear that the dedication and strategy from your LegalShield Provider Law Firm exceeded your expectations. We’re honored by your recommendation and will always be here to support you should you need us again.

New York
1 review
0 helpful votes
Follow Kay K.
Unfollow Kay K.
Share Review
Report Review

Legal help
August 6, 2025

Felt good to know legal help was available with a phone call. Thought the monthly fee was worth it, for peace of mind.

Date of experience: August 6, 2025
Stephanie H. LegalShield Rep
5 months ago

Thank you, Kay, for sharing your experience and kind words about the peace of mind provided by our services. It is wonderful to know that meaningful support, only a phone call away, has made a positive difference for you. LegalShield is here whenever you need guidance and appreciates your trust.

New York
1 review
0 helpful votes
Follow Srinivasa B.
Unfollow Srinivasa B.
Share Review
Report Review

The Best in the Business
August 6, 2025

Always had the best legal advice. Very thorough and answered all my questions.

Date of experience: August 6, 2025
Samantha S. LegalShield Rep
5 months ago

Srinivasa, thank you for such a high compliment. We are thrilled that your LegalShield Provider Lawyer provides clear and thorough support whenever you need it. We appreciate you taking the time to share your experience and are pleased to be of service.

New York
1 review
0 helpful votes
Follow Tim C.
Unfollow Tim C.
Share Review
Report Review

Consultation
August 6, 2025

I was talking to a local law firm and now I am being represented by one from California. Little disappointed that a local firm isn't representing me. Nothing against the one I have now, just think it's odd that there from out of state

Date of experience: August 5, 2025
Samantha S. LegalShield Rep
5 months ago

Tim, thank you for sharing your thoughts. We truly appreciate your feedback and understand your disappointment in not having a local firm. We highly encourage you to speak with your LegalShield Provider Law Firm directly on this matter, as they will be able to provide you with further insight into the newly assigned firm. Thanks again for being a valued member. We look forward to continuing to support your legal needs.

Kansas
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Timely Business Consultation
August 6, 2025

We had a question regarding an extremely difficult client and received quick and helpful counsel.

Date of experience: August 6, 2025
Samantha S. LegalShield Rep
5 months ago

Robert, thanks for the kind words. We are glad that your LegalShield Provider Lawyer could provide quick and helpful advice during a challenging situation. Our team is here to help support you when it matters most. Thanks for choosing us.

New York
1 review
0 helpful votes
Follow y l.
Unfollow y l.
Share Review
Report Review

Consultation was very clear
August 6, 2025

The attorney was very effective in understanding and answered my questions. He even clarified several things that i didnt think of. This consultation is very helpful.

Date of experience: August 6, 2025
Samantha S. LegalShield Rep
5 months ago

Thank you for sharing your positive experience; we're glad the consultation with your LegalShield Provider Lawyer provided useful clarity and addressed your concerns. Our Provider Lawyers are committed to listening closely and assisting thoughtfully every step of the way. Thanks for being a valued member.