Sitejabber Website Reviews and Complaints
business logo of LegalShield

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LegalShield has provided easy, affordable, when-you-need-it access to a law firm and experienced lawyers for over 50 years. A revolutionary legal subscription service, we protect over 4.5 million people just like you in the US and parts of Canada. For a low monthly fee, our provider lawyers advise you on things like:
• Wills and estate planning, so you can provide for your family
• Consumer and bill issues, like a dispute over a warranty
• Contract review, such as purchasing a personal vehicle
• Real estate law, e.g. an agreement of purchase and sale
• Family law issues, like child custody and divorce

How LegalShield works
1. Sign up
Register online and connect with your law firm.
2. Speak to a lawyer
Talk to a lawyer about your legal issue, usually within eight business hours of your request.
3. Get legal advice
Get assistance with your legal problem so you can move on with your life!


legalshield.com
Founded in 1972
Ada, United States
Sponsored message from LegalShield
Real Lawyers. Affordable Access.
Sign Up
How would you rate LegalShield?
grey star
grey star
grey star
grey star
grey star

LegalShield Reviews Summary

LegalShield has a rating of 4.5 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalShield most frequently mention law firm, customer service and phone call. LegalShield ranks 7th among Legal Services sites.

This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Vicente Y.
Unfollow Vicente Y.
Share Review
Report Review

Every time that my family members and I needed any legal questions and needs some types of clarifications with our daily lives dealing with any businesses and resources of helps these Pre-paid Legal Law Firms from their offices will make sure that most of our legal problems are being address and also resolved. We thank you very much for many years that your Legal Firms had help us like me and my family members as military veteran and civilian.

Date of experience: June 6, 2025
Samantha S. — LegalShield Rep
7 months ago

Vicente, thank you for your kind words and continued trust over the years. We truly appreciate the opportunity to support you and your family, and we are proud to be part of your trusted resources. We’re always here whenever you need assistance.

New Mexico
1 review
0 helpful votes
Follow Isabel V.
Unfollow Isabel V.
Share Review
Report Review

Review Document
May 19, 2025

Good,, but took a little longer than I wanted. Overall satisfied.

Date of experience: May 19, 2025
Samantha S. — LegalShield Rep
8 months ago

Isabel, thank you for your honest feedback. We appreciate your patience and are glad to hear you are overall satisfied with our service. We strive to move promptly without compromising quality and will continue aiming to meet your expectations even better. We look forward to assisting you whenever needed. Thanks for choosing us.

Colorado
1 review
0 helpful votes
Follow Geni H.
Unfollow Geni H.
Share Review
Report Review

Long Time Customer
May 15, 2025

I have always had great service when I have needed to use Legal Shield. The only issue is that the Legal Shield support in Florida is extremely frustrating, and they do not always help or call or anything, and then they want a person to rate them based on nothing. I have received help in Colorado, Arizona, and Nebraska as well, and those states have always been awesome! They are quick, knowledgeable, compassionate, and supportive. I have been with Legal Shield for over ten years and cannot imagine not having their help, when I need it. Thank you!

Date of experience: May 15, 2025
Stephanie H. — LegalShield Rep
8 months ago

Geni, thank you for sharing positive feedback. We're thrilled to hear you've had great experiences with Provider Law Firms in various states. We also appreciate your honest feedback regarding Florida, and we’re sorry to hear that the support there hasn't met expectations. Your insights help us improve. Thanks for being a valued member.

California
1 review
0 helpful votes
Follow Al M.
Unfollow Al M.
Share Review
Report Review

Wells Fargo was having a big problem releasing monies coming to me as sole beneficiary to my deceased
Brother's Comsumer Deposit Account. I've been with Legal Shield for twenty plus years, and everything has always been done for me at a perfect experience! Thank you Legal Shield.

Date of experience: May 15, 2025
Samantha S. — LegalShield Rep
8 months ago

Al, thank you so much for wonderfully describing your experience. It’s truly rewarding to know that we could provide the smooth assistance you deserve during such an important process. Thank you for your continued trust over the years. We look forward to continuing to support you when you need us.

Illinois
1 review
0 helpful votes
Follow Carolyn H.
Unfollow Carolyn H.
Share Review
Report Review

Will
May 14, 2025

Most of the will was previously done. It just needed to be copied and updated for change of address and property. Thank you for getting it done in a timely manner.

Date of experience: May 15, 2025
Samantha S. — LegalShield Rep
8 months ago

Carolyln, thanks for the positive review. It's fantastic that you were able to complete your important legal documents efficiently and confidently with our team. Please feel free to reach out if you need further assistance. We appreciate you choosing us.

Florida
1 review
0 helpful votes
Follow Veronica M.
Unfollow Veronica M.
Share Review
Report Review

Excellent Service
May 14, 2025

Professional, kind knowledgeable im happy with the service that i received

Date of experience: May 14, 2025
Samantha S. — LegalShield Rep
8 months ago

Veronica, thanks for your kind words. It’s wonderful to hear that you felt supported and well-informed throughout your experience. We are grateful for the opportunity to assist you and look forward to serving you again if needed. Thanks for being a valued member.

Florida
1 review
0 helpful votes
Follow Lynne L.
Unfollow Lynne L.
Share Review
Report Review

I liked the attorney very much but did not speak to her as often as I would have liked. Spoke yesterday and was happy with her response. Wish she could meet me and offer more advice.

Date of experience: May 14, 2025
Samantha S. — LegalShield Rep
8 months ago

Lynne, thanks for the review; we appreciate your feedback. If you still have questions or need further information about your legal intake, please feel free to reach out to your LegalShield Provider Lawyer directly. Our team would be happy to assist you. It’s a privilege to support you, and we’re here whenever you need us.

Virginia
1 review
0 helpful votes
Follow Alchemist MM M.
Unfollow Alchemist MM M.
Share Review
Report Review

All is well.
May 14, 2025

I was properly advised with detailed information. I was greeted with respect. I am happy to be in the LEGAL SHIELD FAMILY!

Date of experience: May 14, 2025
Samantha S. — LegalShield Rep
8 months ago

Thank you for your kind words and trust in our team. It’s truly rewarding to know we provided the respect and detailed support you deserve. Please always feel free to reach out if we can assist you further in the future. Thanks for choosing LegalShield.

District of Columbia
1 review
0 helpful votes
Follow Veronica M.
Unfollow Veronica M.
Share Review
Report Review

Extremely satisfied
May 14, 2025

Attorney Steele, spoke in laymen terms to ensure that I understood everything.

Date of experience: May 14, 2025
Samantha S. — LegalShield Rep
8 months ago

Veronica, thank you for sharing your experience with us. It means a lot to know that clarity was provided every step of the way. We're grateful to have had the chance to support you throughout this process. Thanks for being a valued member.

New York
1 review
0 helpful votes
Follow Val W.
Unfollow Val W.
Share Review
Report Review

Satisfied
May 14, 2025

Good customer service been with the company for over 20 years

Date of experience: May 12, 2025
Samantha S. — LegalShield Rep
8 months ago

Val, thank you for your loyalty over the past 20 years and for your kind words about our customer service. It's truly rewarding to have the opportunity to support you long-term, and we look forward to continuing to serve your needs with dedication. Thanks for choosing us.

Colorado
1 review
0 helpful votes
Follow Marilyn A.
Unfollow Marilyn A.
Share Review
Report Review

Towing
May 14, 2025

I got good advise on what to do and she spent time with me on the phone. Made a new friend

Date of experience: May 14, 2025
Samantha S. — LegalShield Rep
8 months ago

Marilyn, thanks for your kind words. I'm glad our team could offer helpful advice and make some time to chat—great connections truly matter. We look forward to continuing to assist you whenever you need. Thanks for choosing us.

Michigan
1 review
0 helpful votes
Follow Nick S.
Unfollow Nick S.
Share Review
Report Review

The attorney had a very nice way of explaining to me the background and offering the proper guidance to someone like me who has had little experience in these matters. As a result of our conversation, I felt that I had the proper understanding. I am so pleased to have this service.

Date of experience: May 10, 2025
Samantha S. — LegalShield Rep
8 months ago

Nick, thanks for your kind words and trust in our services. We're truly grateful to hear that the guidance provided brought clarity and confidence during a complex matter. It’s a privilege to support you, and we’re here whenever you need us.

Georgia
1 review
0 helpful votes
Follow Leslie P.
Unfollow Leslie P.
Share Review
Report Review

Great Price I always feel confident that my issue will be resolved fairly

Date of experience: May 9, 2025
Samantha S. — LegalShield Rep
8 months ago

Leslie, thank you for your kind words. We're delighted to hear you feel confident in our service, and we look forward to assisting you whenever needed. Thanks for choosing us.

Illinois
1 review
0 helpful votes
Follow Paula T.
Unfollow Paula T.
Share Review
Report Review

Assistance with a motion
May 8, 2025

I spoke with attorney Jeff, and he told me where I can find the needed forms to request the motion to vacate a judgment. My court date is soon. I will see what the judge decides. Thanks 🙏

Date of experience: May 8, 2025
Samantha S. — LegalShield Rep
8 months ago

Paula, thanks for the review. With LegalShield, finding solutions to your legal issues does not have to be stressful, complicated, or expensive. Thanks for being a valued member.

Washington
1 review
0 helpful votes
Follow Khaldoun A.
Unfollow Khaldoun A.
Share Review
Report Review

Lease Negotiation letter
May 8, 2025

Attorney John Barry helped me with my issue and was on time. Discussed my options and explain the legal matter and how to handle it. Hi has the knowledge and experience to cover what I needed advice on.

Date of experience: May 8, 2025
Samantha S. — LegalShield Rep
8 months ago

Khaldoun, thanks for sharing your experience with us. We’re glad our team was able to provide clear advice suited to your needs while being timely and knowledgeable. We appreciate the confidence you’ve placed in our team.

Texas
1 review
0 helpful votes
Follow Yolanda F.
Unfollow Yolanda F.
Share Review
Report Review

Legal shield saved me hundreds
May 8, 2025

Legal shield referred me to a law firm for estate planning. The Firm was extremely expensive even after the 25 percent discount. The forms I needed filled out I filled them out myself, the lawyer from Legall Shield verified that I had the correct forms and that they were filled out correctly. That extended help saved me hundreds of dollars.

Date of experience: May 8, 2025
Samantha S. — LegalShield Rep
8 months ago

Yolanda, thank you for sharing your experience and being so thoughtful in describing how the help informed your process. Thank you for being a valued member and opting for peace of mind with our service.

Texas
1 review
0 helpful votes
Follow Marisol F.
Unfollow Marisol F.
Share Review
Report Review

Excellent
May 8, 2025

Great and fast customer service. Knowledgeable team of experts.

Date of experience: May 8, 2025
Samantha S. — LegalShield Rep
8 months ago

Marisol, thank you so much for sharing your excellent experience! We're thrilled our team's prompt service and expertise made a difference for you. Thanks for choosing us.

North Carolina
1 review
0 helpful votes
Follow Temporeal M.
Unfollow Temporeal M.
Share Review
Report Review

Auto Insurance claims
May 8, 2025

I have had some positive experiences with Legalsheild as of today, I am waiting to see how this case turns out before I can evaluate fully the services they offer but am happy so far just waitting on the end results because this is an on going process.

Date of experience: May 6, 2025
Samantha S. — LegalShield Rep
8 months ago

Temporeal, thanks for the review. We appreciate your patience throughout your intake, as some legal matters take longer than others to resolve. We look forward to continuing to assist you in the future.

Maryland
1 review
0 helpful votes
Follow Jeff L.
Unfollow Jeff L.
Share Review
Report Review

Legal Consultation
May 8, 2025

It was a good experience. The response time from the attorney was sufficient.

Date of experience: April 16, 2025
Samantha S. — LegalShield Rep
8 months ago

Jeff, thank you for sharing your experience. We're glad the assistance and response timing met your needs, and we look forward to supporting you with any future questions or concerns. Thanks for choosing LegalShield.

Illinois
1 review
0 helpful votes
Follow Gloria D.
Unfollow Gloria D.
Share Review
Report Review

Well Done!
May 8, 2025

During these changing times it's difficult to find wholesome, dedicated, professional and caring professionals.
Legal shield is a 5 star business hands down!

Date of experience: May 8, 2025
Samantha S. — LegalShield Rep
8 months ago

Gloria, thanks for the review. It's wonderful to know that our team was able to provide you with the assistance you needed. We look forward to continuing to support your needs. Thanks for choosing us.