On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I filled out so many of these and never get even see what was advertised.
Good, still may be able to help us acquire our first Home!
I have a 30 mortgage presently, and would be interested in a 15 year morgage
I just became a widowed so Just considering if I want to size down and or invest in vacation condo in Florida like Orange Beach area. Or Rosemary Beach. Not ready now. Next year.
Gathered all my personal information, then no rates were provided. Predatory marketing
I didn't like the the fact I didn't even finish the? S people started calling me
Very Good so far, and very good easy questions, thanks.
I do not see a reason to request to take out money from a new loan.
After request got a message lender no longer in my state ( Illinois)
Excellence in contact and response to inquiry plise ease of responding with required questions.
You can tell me at the beginning that you are sending my info to several companies. You clearly state no spam and you take my security seriously, but you just shared my info with 6 fin institutions. I would prefer that they show a rate, and then I request to connect with them. I will not return to this site because of this deceptive (although legal) practice.
I wanted to see rates with no phone calls. Disappointed
Haven't given me any information on what my mortgage rates would be.
So far everything is going smoothly. I will know once the lender contacts me if you're on the up and up
The second I pressed submit I started getting phone calls from all these competing companies and I was just curious. They have not let up yet and show no sign of stopping.
Just checking this out to see if this is something we might like to do. Im not committing to anything, so keep this in mind when you contact us. Pls don't call between 5:00 pm and 7:00 in the evening. I would like for you to contact me tomorrow after 9:30am. Pls work with me on the call times!
*******843
It said it couldn't find my address several times but it was entered correctly. Kept changing my answers. House is in Hoover AL
Very good, satisfying I've been thinking about refinance
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!