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Google MapsReviews 33

3.3

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Google Maps Reviews Summary

The overall reputation of Google Maps is characterized by a strong appreciation for its reliability, comprehensive navigation features, and integration with other Google services, making it a favored tool for users seeking efficient travel solutions. However, concerns persist regarding the accuracy of map edits, automated review processes, and occasional censorship of user-generated content, leading to frustration among some customers. While many users express satisfaction with the app’s functionality and user interface, issues such as battery drain during navigation and inaccuracies in walking directions indicate areas for potential improvement in customer support and service reliability.

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New Mexico
2 reviews
0 helpful votes
Follow Don F.
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Not only is this sophomoric application dysfunctional and dangerous (telling you to turn left, then rapidly saying turn right within 1/4 of a second) it has NO HISTORY.

This is infuriating when you've found a bank and want to come back the next day. As an example, I was within a block of the wells fargo I needed, but Google Maps ap directed me to every other location but the one I needed.

Finally after wasting an hour and ruining my day, I came home, looked it up on Google Maps on my PC, and Wham! There it was! Maybe 1000 yards from where I was looking.

This inane program (or ap as they call it) needs to be shut down and the entire development staff sent to Yahoo! Or somewhere else. It is not only an embarrassment to the stellar Google brand, it's dangerous and frankly such a liability I could sue if I were in an accident, depsite the disclaimers.

It is defective, terrible, and stupid. Exactly the opposite of Google.

Delete the ap and fire the developers. Thank you. I'm switching to another ap right now. You lost this one Google. Bye.

Date of experience: December 13, 2016
New York
48 reviews
72 helpful votes
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The dynamics of Google Maps can't be overstated. In addition to being a great source for getting directions and viewing where something anywhere is located, it's ability to allow the viewer to travel from a site is phenomenal.

I saw a Bing homepage image of a site in Ireland. I was curious about what lies beyond. So I looked up the address of a storefront that was on the image, located it in Google Maps, and proceed to travel for a few miles. It was like driving down the road in another country and seeing how life really is. You can do this with anything ~ try Venice or the South of France and presto, you're right in the midst of things and you set to see not only what is promoted in a picture, but a real understanding of the geography which helps you draw conclusions about it's local citizens. What's great about this experience is you can custom tailor it to virtually any place you want ~ except North Korea which isn't exactly vacation land.

Date of experience: August 17, 2016
New Jersey
35 reviews
76 helpful votes
Follow DJ-FEMMIE J.
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Google maps does not update the service therefore if you ask for no highway it still sends you to highways they need to have a local view also the service does not list the closest location first - the time to get there is off and the voice recorder feature does not work street numbers are incorrect - trucks come to my job every day because google does not list the correct building across the street if someone calls u on the phone it interupts the service and does not redirect the map it is very bad if you are near a highway and you are looking for local roads example my street address is Monroe yet Google lists it as East Brunswick it needs to concentrate on local traffic and offer a complete different view for highways helpful but after being redirected you get there faster asking someone who lives in the area. Great once you get relatively close to your destination.

Date of experience: July 14, 2016
Oregon
8 reviews
37 helpful votes
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Google Maps used to be so good. But lately they have introduced new HORRIBLE nonfunctionality, with the new "cutesy" nervewracking features and removing good old smooth reliable ones. WE NEED GOOD BASIC USABILITY and features that actually work for us.
It looks like google's big bubble of stock value will probably fall soon, imo. Because people will all get sick and tired of using their maps as it becomes a big headache sometimes.
Now you can't even click and zoom any more, if you try that those stupid search boxes come down and cover the page. Things just don't work any more, and lots of other awful new changes that are a real headache. They lost a lot of their good reliable functionality.
Don't they know that you can't irritate people's nervous system with evil nasty bad little qwirky sh*t that just frazzles your nerves, and still be the go-to mapping site? How many psych episodes do they really want to set off, how many strokes and heart attacks do they really wanna give people trying to use this stupid unnerving POS new system?

That said, google earth or satellite mode is ok for some things, but have to give up quickly due to the nervewracking part of it. The street level views are useful. So they get one star.

Date of experience: August 15, 2015
Ohio
2 reviews
0 helpful votes
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Rainbow Room
June 3, 2015

It is about time a salon provides hair cuts for curly hair. I am so happy with my Ouidad cut! Brenda even explained to me how she works with the curl and how I can make the best of it!

Thank You, Rainbow room, for helping me work with my curly hair. It is changing my life for the better!

Date of experience: June 3, 2015
Massachusetts
4 reviews
11 helpful votes
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My very first step before traveling. Google map is THE site I use to chose the best way to go...

Date of experience: April 3, 2013
Michigan
27 reviews
58 helpful votes
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I really like Google Maps. I have an Android phone, and I use Google Maps to find the best bus route whenever I need it. It is highly easy to use and free.

Date of experience: March 10, 2013
Washington
4 reviews
6 helpful votes
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I have to say that I use this site often when I travel. I know Google doesn't have everything mapped out but they are dang there close! Very useful!

Date of experience: November 10, 2012
Washington
9 reviews
49 helpful votes
Follow m d.
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Very disappointed with many things on Google Maps. I use it very frequently, but there's a lack of reliability in searches, and some technical inadequacies. I have a lot to write, but off the top of my head I'll name just two:

1) Many businesses fail to appear in search results even when you search by their exact names. For comparison, I did the same searches in Yelp and found what I'm looking for in the first search result.

2) The map views often don't display street names even at normal zoom levels when they should be displayed. Just the other day I was looking at a map of lower Manhattan and there were 10 different streets displayed, but only ONE was showing the street name. I dragged the map to see the name of one of the streets and I had to scroll THIRTEEN BLOCKS to finally see the name of the street. Meanwhile, the same map was cluttered with names of various businesses with tiny icons - and I'm talking about businesses that no one would ever look up!

Date of experience: November 4, 2011
GB
24 reviews
113 helpful votes
Follow John H.
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View anywhere in the world easily.
Google maps is the best mapping site on the web by a long way. The results are very reliable and accurate. You can search by town, street name country or just click on the map and go there.
The street view function is superb. Look at your own house, or any street in Britain.
Overall - you can't beat it.

Date of experience: May 2, 2011
Texas
5 reviews
12 helpful votes
Follow Gavin W.
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I'm surprised I'm first on this one. Maybe it's because everyone already uses and agrees that it's simply the best mapping service there is out there. And I'm continually amazed by the new features Google keeps bringing out like streetview. Keep up the good work Googlers!

Date of experience: June 24, 2010