On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is mixed, with notable strengths in its user-friendly website design and the potential for meaningful connections among massage enthusiasts. Many users appreciate the platform's ability to facilitate exchanges and the community aspect it fosters. However, significant concerns arise regarding the high subscription costs, limited member engagement, and the prevalence of inactive or fake profiles, which hinder effective communication. Additionally, customer service has been criticized for its lack of professionalism and responsiveness. Overall, while the concept is promising, improvements in user experience and support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The Massage exchange site does just what it says. You can find like minded people near you and exchange a beautiful relaxing massage. People vary from experienced to learners but it's still a great way to relax and enjoy..
Generally I have made some great contacts & a few people have become genuine friends through the power of massage!
We have been members for over 2 years and we have had mostly positive experiences. Massage Exchange has allowed us to receive and exchange massage sessions with others who enjoy similar experiences and no money exchanges hands. Massages can be expensive; but this allows members to enjoy therapeutic or exciting sessions, learn new techniques, and meet some great people along the way.
Love the site for my hometown exchanges and especially for when I travel!
I've met a number of caring men through the exchange and experienced some great massages. I've thoroughly enjoyed every exchange. Let's face it. Even a so so massage beats work, yard work, house cleaning whatever. Take a chance and live a little! All it costs is your time.
As a qualified Swedish Massage/Shiatsu therapist of 20 years standing, whose daytime job is something completely unrelated (media producer), it hasn't been easy finding willing 'patients' to practise on over those years... until I discovered Massage Exchange last year. What a find! Just what the doctor ordered. Since I joined, not only have I been able to get up to speed on my massage technique with regular practise on 'receive-only' volunteers but also with other trained therapists who are happy to exchange therapeutic massage and technique with you. 'Win-win' situation all round at no charge! To quote a line from that song, "Who could ask for anything more?" I've met some wonderful people and professional therapists, some on an on-going basis, and the best thing is that the site is global so if you travel you can always find others to exchange with in different parts of the world, and hopefully make a friend in the process. I've already exchanged massage with therapists from the UK and the US as well as different parts of Australia. The site is also broad-minded enough to offer members the extra choice of receiving/giving Sensual massage for those who like it.
I have contacted numerous individuals over the years as I travel.
Most of the time, I have received little or no response.
I would expect at least a reply that said not interested or not available during that time etc. This is not a fault of the Exchange. Just the caliber of the people who have joined it. I might not renew next time because it has become a waste of time to try to communicate with no responses.
A good resource, but somewhat frustrating because it is difficult to actually connect with people to the point where a massage exchange actually occurs.
Its ok, but not enough women or qualified therapists using the site and certainly not enough local to me
Massage Exchange is a good idea in principle, in practice the reality produces mixed returns on your time and subscription investment. That said it purely depends on people's willingness to be pro-active and where you are geographically.
Some fare better, some not so well. I've been a member for about 3 years, subscribing as a Gold member when finances allow. Other times when my priorities are elsewhere I revert to Free member level to keep tabs on who's around.
On the Yin side there are good people on the site who have studied and earnt their paperwork, some very gifted amateurs and beginners and students eager to learn. On the Yang side there are also flakers, timewasters, freeloaders and the downright ignorant who blatantly ignore emails that paying members send out in good faith. These idiots are being subsidised by those of us who are passionate about what we do.
Not having a pop at the team in any way, it's the members that make or break a site. I'm not pulling my punches and I speak my mind.
I've had about 6 exchanges in that timeframe. On the positive that's 6 more than I would have had if I hadn't signed up. I have an exchange lined up next week so that's a good thing.
Also, consider that exchange doesn't always mean massage directly. There is the exchange of knowledge and information from all over the world and I have amassed some lovely contacts to bounce ideas and approaches and discussions with, so in that respect the value is more subtle and intrinsic.
I have met several great men and have had all positive experiences so far on my massage exchanges.
As a member of Massage Exchange, I have given and enjoyed some very memorable massages. Without the hassle of wondering who or whom you are connecting with. I highly recommend this site to all. Just fantastic, keep up the good work
My experience with this site has been nothing but positive. Ive met some real nice people on the site and have exchange massaged with many of them. It's always been enjoyable meeting other therapists who are interested in doing exchanges and making friends with many of them. I find this site most enjoyable and rewarding.
This site is a great way to explore massage with like-minded people. It offers a safe way to improve knowledge and gain useful insights into techniques as well as meeting others who share a passion for this amazing therapy.
As someone who cannot host, it is sometimes difficult to make arrangements for exchanges, but there are always generous hosts out there who are willing to make their premises the base for exchanges.
If all site users would at least respond to emails, then we would all know where we stand with respect to possible exchanges - even a polite "no thanks" is better than no response at all!
Let's get massage on everyone's map!
I have had many complimentary massages from colleagues on the MassageExchange site. I think it is an excellent way of networking with colleagues around your city and to exchange massages.
A truly great way to meet new and adventurous people and feel good afterwards!
I have had some expereicnes of exchanging a massage with different partners in different cities. Most experiences were excellent. It's a wonderful way to connect and make contact with other people we don't know who, like us, appreciate massages and exchanging a good one.
It's been great experience so far. I've met a lot of good men of the same interests and also managed to learn new techniques. I've made a couple of good mates on the site and regularly exchanges with them.
I highly recommend this website to everyone who enjoys giving and receiving massages.
The Massage Exchange has allowed my to enjoy both giving and receiving massages for free since in my area they are rather expensive. As a paid member--a low monthly amount considering the cost of a single massage by a "pro"-- I can communicate with others easily. It would be easier if profiles showed what kind of member one is: black, gold or silver, since black can't communicate easily with others. Some men have more experience than others and those with little training have been willing to learn. Most guys are sincere and nice. It has proven to be rewarding in helping me relieve stress and enjoy working with other like-minded men.
Answer: Our suport and development offices are in the US. However, our membership is world-wide.
Answer: There is no truth to this Bob's comment. View tens of thousands of happy customer reviews here: https://www.massageexchange.com/reviews/view.asp and go to https://www.massageexchange.com to join.
Answer: There is no truth to this Bob's comment. View tens of thousands of happy customer reviews here: https://www.massageexchange.com/reviews/view.asp and go to https://www.massageexchange.com to join.
Answer: Yes. Visit MassageExchange.com and create a free account and click the Search button to see them all.
Answer: Yes. Visit MassageExchange.com and create a free account to see them all.
Answer: And many others. MassageExchange.com is World-Wide.
Answer: How recently active a member is, is reported on every profile. The statement in question means the last time the member logged in was 12 months ago. More than that, it means the member is not very recently active and their account will be slated for removal soon. In other words, there's no harm in contacting this member, but just don't hold your breath waiting for a reply.
Answer: A: Support questions are best directed to our site staff, not this review site. Click HELP in the top menu at massageexchange.com to view common questions and answers or to contact our staff. In any case, if you've forgotten your password, click "Forgot Password" on our login page.
Answer: Contact MassageExchange.com support via the HELP link at the top menu, then click the blue "E-mail us" button.
Answer: MassageExchange.com is a world-wide community interested in exchanging free massage. Our members include professionals, students, and non-professionals.
MassageExchange.com is a community of bodyworkers, bodywork students, and massage enthusiasts to network, practice, explore new bodywork modalities, and exchange massage and other bodyworks for free. Now with nearly 200,000 members and growing rapidly.