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MobStub has a rating of 3.1 stars from 734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobStub most frequently mention customer service, next day and wrong item. MobStub ranks 6th among Daily Deals sites.
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This website is horrible i ordered the makeup brushes and they send it to the wrong address twice. I been waiting for it for months. I dont know if they are doing it on purpose just to scam me or its just extremely bad customer service. I WILL NEVER ORDER FROM HERE AGAIN!
I guess I am one of the lucky ones. A few weeks a go I ordered four men's leather bracelets. They were a really good price. After I ordered them I read all the negative reviews. I began to panic. Two weeks later my leather bracelets arrived. Actually, they were of the quality I expected. I was very pleased. So take heart, maybe this site is improving their quality and service.
Absolutely ridiculous! I have been waiting 11 days for you to "process" an order. No one is responding to my numerous emails! The only response I received was an incorrect tracking number for something you haven't even shipped! The worst shopping experience I have ever had! No one ever buy anything from this fraudulent company! They had no problem taking my money immediately! Placed the order on February 19th and its now March 2nd with no word!
Ordered 3 watches on 1/17/14. Suppose to receive in 7-14 days. Took 3wks to receive 1. Still have not received the other 2. Credit card was charged on 1/20/14. Have asked for refund, but know I won't receive it. I have told them I will never order another thing from them again! Doubt I will ever see the other watches!
I ordered a watch over a month ago. I asked for a refund and was ignored... still waiting on a watch or a refund. NEVER BUYING ANYTHING FROM THEM AGAIN!
I ordered 4 things at the same time. Got 3 items In a timely manner but the last item, sheets still have yet to come and I placed my order on 1/31. When I track the package it says it is sitting at usps in Cali. It has been just sitting there but says its supposed to arrivec today. Uhh I live in Hawaii it isn't going to make it today. Can't get anyone to contact me back. F@$# this site. Meverc ordering stuff of here again. After i get my last order if it ever comes ughhh. So pissed!
I wouldn't even give them one star. This site is terrible! I waited over a month and still no items. After contacting them and getting the runaround I told them to cancel my order twice. They double shipped the items and double charged me. After 2 months I'm still trying to get my refund. STAY AWAY!
Don't Order from this site... places an order 3 weeks ago and still no order... contacted their Customer Service, slow response time on telling me what is the status of my order and replies with a lame excuse of having problems on their end and they will ship out my order... still nothing
I've ordered from Mobstub twice. The first time was a set of professional makeup brushes for $22.99, with an original price of $175. Seemed like a great deal, so I quickly bought it on an impulse. The brushes are pretty to look at but the bristles fall out every time I use them, not very good quality. Definitely not worth the supposed original price. It seemed like a groupon-type website with limited time deals, but 6 months later they're still selling that same set of makeup brushes.
My second purchase was a boho-chic vintage inspired handmade watch for $10, originally $25. It's cute, but still wasn't as great of a deal as they make it out to be.
I've considered ordering more from them but nothing really seems to be a steal, just average, I could very likely easily find the same items cheaper elsewhere, at better quality.
DO NOT ORDER FROM THEM! They are a horrible company! They took over a month to shipmy order out! Everytime I contacted them, I got a stupid answer that my items would be shipped soon! I waited weeks and weeks, WAITING for my order just to be shipped! I asked them to refund me, because their website states it will be shipped within 7-10 days. They would not answer my emails. They answer me days later saying that my items will be shipped soon!
The items I got were very poor quality! I can tell they are knockoffs of the original, because my friend has an original, and there is a huge difference in quality.
I AM SO PISSED WITH THIS COMPANY. I hope no one else orders from them and has do till with this same problems!
Piss poor service. No answers to many emails. Forget the phone, it is just a answering system that gets you nowhere and they never call back. 3 week wait and nothing. The website says 7-10 days. Stay away from these losers. Another scam. If you see anything from these bogus scammers run away as fast as you can. I will try to get my credit card company to reverse the charge but I doubt that will happen. I am out the money. Live and learn... DO NOT BUY FROM THESE BUTTHEADS
I placed my order on 11/25/13, and made my first inquiry on 12/20/13. My products never arrived, despite being given a "Fed Ex tracking number" that showed my items had been delivered (I suspect it was a fake tracking #). Today is 1/14/14. After NUMEROUS (Eight or ten) complaints, and being given the run around or completely ignored, they offered me "store credit" to my request for my money back. Looking online I see many, many complaints, and a D+ rating by the BBB.
Shipping is indeed slow, many are quick to assume they were scammed when they don't receive their package in two weeks but it takes closer to three to receive your items. I have received a high quality item at a great price, however, not all items they sell are high quality you have to use your best judgement. I am pleased with the item i received, the company could improve their communications with the customers to get better reviews.
Answer: There is no phone # to call... and in my case they do NOT answer e-mail... BAD company!
Answer: I don't have one... But Mobstubs is terrible. I dealt with them once and will never again
Answer: No, I wouldn't trust anything connected to mobstub! Read the reviews, then use your best judgement!
Answer: No they are not legit, i would advise that nobody order from Mobstub! They are a bogus company selling out of an apartment in New York, no phone number and when you email them, all kinds of people email you!
Answer: They have NO customer service #, when you have a problem with an order, you have to e-mail their 'customer service dept.' then an automated E-mail response is sent to you. Then another will come 1-2 days later asking you to send them an e-mail with a pic of what is wrong with your order. My advice... DO NOT ORDER FROM THIS COMPANY, THEIR MERCHANDISE IS JUNK & THEY DO NOT STAND BEHIND WHAT THEY SELL, IN FACT MOST OF WHAT THEY SELL IS NOT WHAT THEY ADVERTISE! Take it from someone that had to learn the hard way!
Answer: Although there are items on the Mobstub site that are worth the money (?) there is a lot of junk that I've purchased in the past that wasn't "worth it" in the Dollar Store either. I don't wish to denigrate it, but Mobstub is obviously in business (as is Big Lots) for the same reason if one wishes to figure it out. TRUE: The Egyptian sheets shrink. 100% pure cotton also pills and is no longer satiny-finished. Some of the electronic (motion-detecting) lights simply never worked. Most of the jewelry is cheaply-made, gold-painted, junk that is transported in the box worth more than the product is. Often the instructions (if you are so bold to e-mail/ask, are written in Chinese and sent to your e-mail address in a. Pdf file you need to print from your own computer. Then, does anybody else recall the first Japanese-written (translated) instructions for the original VCRs back in the 1970s-80s? Right! Good luck deciphering the translations. Some of the Apple Phone cases dpn't work as advertised but most of the wires and charging systems and extensions are good buys with Radio Shack now in bankruptcy and gone. Men's clothing can be expected to shrink. Women's (?) The merchandise delivery time is seldom as fast as one would anticipate, but then if you have dealt without it this long how inconvenient is it really (?) Unless it is for a special date or Christmas, forget about having already ordered it, and it will eventually "get there". So, my years-of-experience with Mobstub has been in seriously reading the fine print in the "details" and in totally ignoring the delivery promise. More times than not I receive a product that I cannot purchase at a Best Buy or Walmart at a lower price. ->Right now, their advertised flash drive is a very good purchase<- So, once again, Caveat Emptor: Let the buyer beware of life's lessons.