business logo of MobStub

MobStubReviews 734

3.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MobStub?
grey star
grey star
grey star
grey star
grey star

MobStub Reviews Summary

MobStub has a rating of 3.1 stars from 734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobStub most frequently mention customer service, next day and wrong item. MobStub ranks 6th among Daily Deals sites.

service
126
value
119
shipping
130
returns
81
quality
113

We monitor reviews for authenticity

Connecticut
1 review
3 helpful votes
Follow SARAH Y.
Unfollow SARAH Y.
Share Review
Report Review

This website is horrible i ordered the makeup brushes and they send it to the wrong address twice. I been waiting for it for months. I dont know if they are doing it on purpose just to scam me or its just extremely bad customer service. I WILL NEVER ORDER FROM HERE AGAIN!

Date of experience: March 5, 2014
Massachusetts
1 review
1 helpful vote
Follow Douglas F.
Unfollow Douglas F.
Share Review
Report Review

I guess I am one of the lucky ones. A few weeks a go I ordered four men's leather bracelets. They were a really good price. After I ordered them I read all the negative reviews. I began to panic. Two weeks later my leather bracelets arrived. Actually, they were of the quality I expected. I was very pleased. So take heart, maybe this site is improving their quality and service.

Date of experience: March 4, 2014
Ohio
1 review
4 helpful votes
Follow saraha m.
Unfollow saraha m.
Share Review
Report Review

Absolutely ridiculous! I have been waiting 11 days for you to "process" an order. No one is responding to my numerous emails! The only response I received was an incorrect tracking number for something you haven't even shipped! The worst shopping experience I have ever had! No one ever buy anything from this fraudulent company! They had no problem taking my money immediately! Placed the order on February 19th and its now March 2nd with no word!

Date of experience: March 2, 2014
Japan
1 review
4 helpful votes
Follow Kay H.
Unfollow Kay H.
Share Review
Report Review

Ordered 3 watches on 1/17/14. Suppose to receive in 7-14 days. Took 3wks to receive 1. Still have not received the other 2. Credit card was charged on 1/20/14. Have asked for refund, but know I won't receive it. I have told them I will never order another thing from them again! Doubt I will ever see the other watches!

Date of experience: February 18, 2014
Virginia
1 review
6 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

I ordered a watch over a month ago. I asked for a refund and was ignored... still waiting on a watch or a refund. NEVER BUYING ANYTHING FROM THEM AGAIN!

Date of experience: February 18, 2014
Hawaii
1 review
3 helpful votes
Follow Wrenn M.
Unfollow Wrenn M.
Share Review
Report Review

I ordered 4 things at the same time. Got 3 items In a timely manner but the last item, sheets still have yet to come and I placed my order on 1/31. When I track the package it says it is sitting at usps in Cali. It has been just sitting there but says its supposed to arrivec today. Uhh I live in Hawaii it isn't going to make it today. Can't get anyone to contact me back. F@$# this site. Meverc ordering stuff of here again. After i get my last order if it ever comes ughhh. So pissed!

Date of experience: February 18, 2014
Michigan
1 review
3 helpful votes
Follow Ann G.
Unfollow Ann G.
Share Review
Report Review

I wouldn't even give them one star. This site is terrible! I waited over a month and still no items. After contacting them and getting the runaround I told them to cancel my order twice. They double shipped the items and double charged me. After 2 months I'm still trying to get my refund. STAY AWAY!

Date of experience: February 17, 2014
New York
1 review
2 helpful votes
Follow Lock L.
Unfollow Lock L.
Share Review
Report Review

Don't Order from this site... places an order 3 weeks ago and still no order... contacted their Customer Service, slow response time on telling me what is the status of my order and replies with a lame excuse of having problems on their end and they will ship out my order... still nothing

Date of experience: January 28, 2014
Illinois
10 reviews
50 helpful votes
Follow Kristen F.
Unfollow Kristen F.
Share Review
Report Review

I've ordered from Mobstub twice. The first time was a set of professional makeup brushes for $22.99, with an original price of $175. Seemed like a great deal, so I quickly bought it on an impulse. The brushes are pretty to look at but the bristles fall out every time I use them, not very good quality. Definitely not worth the supposed original price. It seemed like a groupon-type website with limited time deals, but 6 months later they're still selling that same set of makeup brushes.

My second purchase was a boho-chic vintage inspired handmade watch for $10, originally $25. It's cute, but still wasn't as great of a deal as they make it out to be.

I've considered ordering more from them but nothing really seems to be a steal, just average, I could very likely easily find the same items cheaper elsewhere, at better quality.

Date of experience: January 24, 2014
Virginia
2 reviews
2 helpful votes
Follow B N.
Unfollow B N.
Share Review
Report Review

DO NOT ORDER FROM THEM!
January 21, 2014

DO NOT ORDER FROM THEM! They are a horrible company! They took over a month to shipmy order out! Everytime I contacted them, I got a stupid answer that my items would be shipped soon! I waited weeks and weeks, WAITING for my order just to be shipped! I asked them to refund me, because their website states it will be shipped within 7-10 days. They would not answer my emails. They answer me days later saying that my items will be shipped soon!

The items I got were very poor quality! I can tell they are knockoffs of the original, because my friend has an original, and there is a huge difference in quality.

I AM SO PISSED WITH THIS COMPANY. I hope no one else orders from them and has do till with this same problems!

Date of experience: January 21, 2014
Arizona
1 review
4 helpful votes
Follow Dan N.
Unfollow Dan N.
Share Review
Report Review

Piss poor service
January 18, 2014

Piss poor service. No answers to many emails. Forget the phone, it is just a answering system that gets you nowhere and they never call back. 3 week wait and nothing. The website says 7-10 days. Stay away from these losers. Another scam. If you see anything from these bogus scammers run away as fast as you can. I will try to get my credit card company to reverse the charge but I doubt that will happen. I am out the money. Live and learn... DO NOT BUY FROM THESE BUTTHEADS

Date of experience: January 18, 2014
Illinois
1 review
1 helpful vote
Follow Laura F.
Unfollow Laura F.
Share Review
Report Review

I placed my order on 11/25/13, and made my first inquiry on 12/20/13. My products never arrived, despite being given a "Fed Ex tracking number" that showed my items had been delivered (I suspect it was a fake tracking #). Today is 1/14/14. After NUMEROUS (Eight or ten) complaints, and being given the run around or completely ignored, they offered me "store credit" to my request for my money back. Looking online I see many, many complaints, and a D+ rating by the BBB.

Date of experience: January 14, 2014
Idaho
1 review
3 helpful votes
Follow Tosha S.
Unfollow Tosha S.
Share Review
Report Review

Shipping is indeed slow, many are quick to assume they were scammed when they don't receive their package in two weeks but it takes closer to three to receive your items. I have received a high quality item at a great price, however, not all items they sell are high quality you have to use your best judgement. I am pleased with the item i received, the company could improve their communications with the customers to get better reviews.

Date of experience: December 14, 2013