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modes4uReviews 502

3.9

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modes4u Reviews Summary

modes4u has a rating of 3.9 stars from 502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with modes4u most frequently mention customer service, good quality and fast delivery. modes4u ranks 3rd among Stationery sites.

service
16
value
16
shipping
16
returns
5
quality
16

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Spain
1 review
0 helpful votes
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Muy bien
November 8, 2017

Hasta ahora todas las compras que he hecho han llegado en un tiempo prudencial. Tienen gran variedad de telas y hasta la fecha no tengo queja.

Date of experience: November 8, 2017
France
1 review
0 helpful votes
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Livraison rapide
November 3, 2017

Je suis contente des choix et qualités je recommande, la livraison est rapide
En cas de soucis il y a un interlocuteur pour correspondre

Date of experience: November 3, 2017
Brazil
1 review
3 helpful votes
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I've ordered various Japanese goodies from modeS4u over the past year because they have a great selection. Shipping is affordable, but can sometimes take a while since everything is being shipped from Hongkong. I never had to contact the customer service, so I can't say anything about that.
Four stars (instead of 5) because there doesn't seem to be a mobile version of the site, so navigating it on my smartphone doesn't really work. For the past three years people have been spending more time online on their phones than on computers, so online shops should catch up and provide their customers with a decent mobile experience.

Date of experience: September 12, 2017
Texas
2 reviews
2 helpful votes
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Squishies
August 26, 2017

They have reasonable prices for squishies and they also sell fabrics and Kawaii things and you will normally see that squishies are way more expensive on other websites and on this website it's way more cheaper for like rare squishies

Date of experience: August 26, 2017
Ireland
3 reviews
2 helpful votes
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Quick Shipping
August 2, 2017

Lovely products, quick shipping. It's really nice that we can buy lovely items online from one shop. You really don't have to take a look at other shops because they have huge selection of products :)

Date of experience: August 2, 2017
Canada
2 reviews
0 helpful votes
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I bought some miniature boxes and squishies from modes4u and they are soooo cute!
The staff was also really nice and replied to me almost right away when I asked them some explanations on how the blind boxes work - you need to order a full set if you want to receive all items only once. Very nice experience overall, will use this company again.

Date of experience: July 8, 2017
Ireland
3 reviews
1 helpful vote
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Modes4u est le meilleur magasin kawaii, je l'adooooore! Ils ont de beaux tissus, de superbes articles de papeterie, d'adorables peluches, des squishies trop cools et aussi de merveilleuses bandes adhésives pour décorer. J'ai commandé des crayons à papier, des petites gommes - j'ai choisi celles qui ressemblent à des T-shirts et des maillots de sport pour mon neveu et celles en forme de desserts pour ma nièce. Leurs petits carnets et blocs-notes sont vraiment mignons. Avec de belles couleurs. Et de beaux motifs. Et un design unique. Vous ne les trouverez pas dans les sac à dos des autres enfants, je peux vous le dire! J'ai reçu les marchandises très rapidement après 2 semaines. Je savais à l'avance que àa prendrait ce délai car je l'avais vu sur leur site internet qui est très bien fait et explique tout. Les marchandises ont été soigneusement emballées et j'ai aussi reçu un petit ruban adhésif déco en cadeau pour me remercier de ma commande! C'est sympa. Je recommande vraiment cette boutique en ligne à toutes celles qui aiment les produits kawaii comme moi. Modes4u est très professionnel et fiable. Des questions? Ils vous répondent rapidement par email et même mieux, j'ai vu que vous pouvez discuter avec un membre du personnel en ligne par chat! N'est-ce pas génial?! J'adore ce magasin et je vais y retrouner de suite pour acheter des tissus cette fois-ci. J'ai envie de décorerla maison pour la fête d'anniversaire de ma petite fille chérie...

Date of experience: June 10, 2017
Louisiana
2 reviews
0 helpful votes
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I have ordered from Modes4u for 8 months now. I have made 11 orders total. I live in the US and have never had any problems with shipping. It has never been hard to find what I am looking for. Every time I email any type of question, they always reply within 48 hours.

Date of experience: April 19, 2017
NL
1 review
0 helpful votes
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Best squishy shop!
April 13, 2017

My girlfriend and I buy all our squishies from this shop. Huge selection and best prices. Even free shipping. Absolutely best shop!

Date of experience: April 12, 2017
Hong Kong
1 review
0 helpful votes
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I have been ordering fabrics from this shop for many years now. They always have the latest Japanese fabrics. Love them!

Date of experience: April 10, 2017
Canada
5 reviews
19 helpful votes
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They have amazing communication which is something quite rare. Prices are ok, shipping is free after 68$usd which is nice. I don't really like how they pack their packages with tight paper mailers and stuffed tight with the squishies. Packaging gets crushed and squishies sometimes get defects after being squeezed and stretched in the tight space. Overall okay, I get the right items everytime.

Date of experience: March 18, 2017
GB
1 review
2 helpful votes
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Love the fabrics
January 25, 2017

I did order a few fabrics for my sewing project. With so much beautiful fabrics to choose from, I have been quite happy about the fast delivery and great follow up about my tracing inquiries with modes4u. I would buy from them again for sure!

Date of experience: January 24, 2017
Canada
1 review
2 helpful votes
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I ordered plush dolls for my niece and one was received slightly damaged due to bad transportation caused by the postal service. Upon arrival I contacted them if I could replace this item. They simply offered me a free replacement which i did not expect. Therefore i am quite happy with their service and will recommend them! Great customer support!

Date of experience: January 19, 2017
Hong Kong
4 reviews
3 helpful votes
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Love this shop! I buy all my stationery here plus fabric for my DIY projects. They have tons of products from Japan and they ship super fast. Love!

Date of experience: January 16, 2017
Oliver C. modes4u Rep
over a year old

Thank you, we really appreciate your feedback.

Illinois
1 review
6 helpful votes
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I ordered squishy item about a month ago, when I canceled it they promised would be refund to my account. However, they've never returned my money back and even no respond although I emailed to them so many times. Please be aware, i never come back through this web. They are suck!

Date of experience: October 2, 2016
Oliver C. modes4u Rep
over a year old

Hello, we appreciate your feedback. Unfortunately this is not correct. We do refund all packages which have not been delivered or shipped back to us. However we have to wait until these are returned to our office before a refund is done. We also have informed you about this standard procedure and replied your emails accordingly. Thank you

GB
1 review
6 helpful votes
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I have ordered various products from modes4u a few months back and the package didn't arrive to my address, only later to find out from the company that it was sent back to their warehouse. The problem came when I no longer want the products and asked for a refund that no one hasn't contacted me since. Even after sending several emails, no one replied back. It would be appreciated if they contact me (or any other customer) to state for whatever reason why my request has been ignored. It does make me feel as though my money was stolen from me.

Date of experience: August 6, 2016
Oliver C. modes4u Rep
over a year old

Hello, we appreciate your feedback. Unfortunately this is not correct. We do refund all packages which have not been delivered or shipped back to us. However we have to wait until these are returned to our office before a refund is done. We also have informed you about this standard procedure and replied your emails accordingly. Thank you

Australia
2 reviews
2 helpful votes
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Great products at great prices but customer service is poor in my opinion. Staff take a long time to reply to emails and no apology for mistakes or delays. Need to improve communication and be more customer focused.

Date of experience: May 6, 2016
Oliver C. modes4u Rep
over a year old

Hello, we at Modes4u.com take great pride in our customer service. Usually all emails will be replied within 24-48 hrs. Sometimes it takes a bit longer due to public holidays or weekends. Though we inform our customer sin advance of these events. We also do apologize for mistakes, if such occur and if we are responsible for them of course. Sometimes mistakes happen due to postal errors on which we have no influence unfortunately, though we inform the customer about this potential issue. Thank you regards Modes4u

Indiana
5 reviews
19 helpful votes
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Modes4u has a great selection of cute items from Japan, Korea, and Hong Kong. The prices are great, the shipping is cheap and reliable, and the items are packaged nicely. I ordered 4 mini plushies, they came in less than 2 weeks. They were wrapped in a cute plastic bag inside the packaging, and they gave me a free roll of cute tape! I recommend modes4u highly!

Date of experience: May 2, 2013
Oliver C. modes4u Rep
over a year old

Thank you, we appreciate your feedback. Regards Modes4u

From the business

Kawaii shop selling slow rising, jumbo, and scented squishies, gooey slime, fabulous fabrics and cute stationery! Free shipping for orders over US$70!


modes4u.com
Fo Tan, New Territories, Hong Kong