MorningSaveReviews 833

I have bought several things from Morning Save, from from a floor scrubber to face cream! I find the prices to be reasonable on most things. There are a couple of times when I had to contact customer service. I did so through emails and they are very prompt with their replies. They work hard to solve any issues. My problems were always solved satisfactorily.

I recently purchased phone cords from Morning Save. I emailed their customer service team 1 day later. Angela responded the next day and said it would be no problem to give me a refund and cancel the order. I was pleasantly surprised by her fast and courteous response. Thank you, Angela :)

Thank you for a quick response. You let me know that my 2 knife sets has shipped and gave me my tracking number.

I sent an email inquiry on my order and the auto- response said they would respond in 1-2 business days yet I heard from Angela within 10 minutes! She gave me the tracking number and apologized for the delay! Excellent service!

So quick to respond, really great customer service, Angela was very hopeful in resolving the question I had about my order

Angela assisted me with a problem with my order. She answered my email quickly and professionally. The problem was resolved in under 2 hours. You rock, Angela!

Ashely immediately resolved my issue with the product I ordered. Excellent customer service! I really appreciate her assistance! Great job!

Excellent customer service.
I had a problem with an appliance bought earlier this year. Jayme refunded my account immediately.
Thank you so much

First time customer and was very impressed with customer service via website/email. Speedy acknowledgement and resolution to damaged storage containers. Caitlin was awesome! She apologized and says unfortunately would not be able to replace item, but a refund was issued immediately.

I placed an order for some leggings and they were the wrong size. I was willing to return them. After much correspondence Jackie was so pleasant and I got a refund. She always responded to my emails and questions in a very timely manner. I was so grateful for all her help. Job well done! Elizabeth Wildgen

Very helpful. Respond timely with details and helpful information. Very happy with the assistance. Definitely recommend.

I had an item that arrived broken and customer service was very easy to work with. They process the replacement item right away, and I didn't have to go through the trouble of mailing anything back. Also, the rap was very nice and super professional!

I placed an order and mistakenly listed an incorrect address for shipping. When I received my tracking that the package was delivered, I realized that the incorrect (non-existing) address showed. I contacted the shipper and got a very quick response to check with the delivery company, who then referred me back to the shipper. I emailed Ashley W who quickly responded and took care of getting me a refund and immediately received credit on my account. Thanks for excellent customer service and the quick response!

I RECEIVED THE BEST CUSTOMER SERVICE FROM MORNING SAVE EMPLOYEES THAN I HAVE RECEIVED IN YEARS. I HAD A PROBLEM WITH A SWEEPER I ORDERED - SENT IT BACK - AND RECEIVED MY REFUND WITHIN TWO BUSINESS DAYS. VERY NICE AND PROFESSIONAL ON EMAIL AND ON THE PHONE..

Purchased vacuum cleaner (shark)
Vacuum quit working within 6 weeks. Going off and on repeatedly.I registered for the "warranty". I called shark, they ran me thru attempts at finding problem, when that didn't work, they told me the warranty was only for the "dustcup"? Really? Also said I didn't buy vacuum from them, and had to deal with morning save.
Was told by morning save I needed to purchase a box to ship back. Not sur why that expense should be mine? This is my first experience with morning save, and it will be my last. Also disappointed with SHARK, who knew the warranty is limited, and the store selling was responsible problems. Why register a product with them?

I ordered a green colored bag and got the order in a bright orange area when I sent a picture and complained, they refunded me the money and didn't make me return the orange one. Thanks

I was assited very quickly and kindly with my order. Fully helped and guided me with my concerns and made the whole process very smooth and easy!

Your agent was literally perfect... knowing, funny, efficient, able to fix problems. I would hire this agent away from you with a double salary IF I weren't an old shut-in cripple.
AND I love your company.

I worked with Ashley W. On a quality control issue and she was very responsive. She quickly understood the problem and resolved the matter expeditiously and to my satisfaction!

I placed a second order for the 2 pack iDeaplay power pack charger on June 28th, 2023 at 10:32 AM ET. I have not received this order as of July 10th, 2023. I am disappointed because there isn't a live person to speak to regarding this order. I had previously place an order for the same item and that order came as planned. Now that I have places a 2nd order it has NOT been delivered as of this post. As, I logged into my MoringSave account to try to see how I could reach a person, I was directed to send an email. At, that point I have emailed MorningSave 5 times. In one of the emails they state that they cannot refund me until I receive this product. However, I have NOT received it in order to return it for my refund. I stated this in the last 2 emails, however, this company has not refunded me $16.44 plus & 8.99 shipping. Although, this may not be a lot of money, it's disappointing that this company will not refund my money. I don't recommend this company because they do not stand by the customer. I won't order from here again.!