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1.5

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MSN Reviews Summary

The overall reputation of the company is significantly marred by customer dissatisfaction, primarily due to perceived bias and the quality of its news content. Many users express frustration over the editorial slant, describing it as excessively liberal and filled with clickbait, leading to a loss of trust. Additionally, complaints about comment moderation practices and the inability to engage meaningfully with content exacerbate this sentiment. While some users appreciate the utility of ancillary features like weather and finance links, the prevailing trend indicates a strong desire for more balanced and factual reporting, alongside improved user engagement.

This summary is generated by AI, based on text from customer reviews

service
27
value
25
shipping
13
returns
13
quality
26

We monitor reviews for authenticity

Wisconsin
1 review
2 helpful votes
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Democrat News Only
December 27, 2022

Totally one sided news source. One can only post positive thing about Bidens major screwups. Post anything negative and it's not allowed. Post again and you are banned. Good bye MSN!

Date of experience: December 27, 2022
Canada
1 review
14 helpful votes
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MSN blatantly encourages hate, by forcing you to read from the same hateful people everynday since you cannot block them. I guess, in some warped way, it makes sense as they can sell advertising at a jacked up rate based on numbers. From what I can tell, moderation is nonexistent or automated at vest. Moderation seems to be based on key words, with nobody checking the content. The hatred and racism on this site has forced me to look elsewhere for my news.

Date of experience: December 17, 2022
Texas
1 review
8 helpful votes
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MSN RACISTS
December 13, 2022

I can no longer bear to have this NEWS feed on my computer. Every comment is politcal and racist. Even the stories where you think there is no way comments can be viewed as racist, have more racist comments then neutral ones. Its the worst.

Date of experience: December 13, 2022
Australia
1 review
1 helpful vote
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PIECE OF $#*!
December 13, 2022

USELESS PIECE OF $#*!,USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!USELESS PIECE OF $#*!

Date of experience: December 13, 2022
Canada
2 reviews
10 helpful votes
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When you click an ad that catches your eye you expect to read what you clicked on, nope! Fake antivirus scam page loads and making inexperienced users freak out and be scammed. Report the post, still the same, 3 months later, same ad, same page. Reported it now hundreds of times. I am starting to think they are the scammers themselves as this is allowed to go on. Major lawsuit to slap them into reality? Seems like a very feasible idea since there is real harm involved.

Date of experience: October 21, 2022
Florida
2 reviews
25 helpful votes
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Msn news fake news
October 15, 2022

They spread mad lies for us to believe there fake agenda msn news cannot be trusted it should be gone

Date of experience: October 15, 2022
GB
1 review
0 helpful votes
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Not a bad site
September 27, 2022

The site itself is not that bad, not so good either. There are some useful news and features, but sadly they are overshadowed by all of the negatives, all of which you can find in other reviews under mine.

Date of experience: September 26, 2022
GB
1 review
12 helpful votes
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Fear of the truth
September 23, 2022

Too often MSN blocks comments on statements of fact related to religion, slavery or history. For example I tried to comment on the living conditions of the majority of folk in this country during the period of slavery and how the common people were repaying loans taken out to recompense slave owners through taxation until a few years ago. This was found unacceptable. Why? When it is a fact.

Date of experience: September 23, 2022
Oklahoma
1 review
16 helpful votes
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Your content has gone to the dark side. All I see now are Right Wing news site articles and articles about former president, Donald J. Trump. Nothing positive, only clickbait articles intended to sow discontent.

Date of experience: July 27, 2022
Bahamas
1 review
5 helpful votes
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Incomplete, mispelled garbage news. As it says here extremely biased for starters. Very onesided. Repetetive content, i see the same headlines (garbage) for weeks on end. Sensationalized garbage, big headline then its as if the story ends without any ending, cliffhanger BS. I dont know if its just me but some of the content looks to never have been reviewed by the editors, mispelling.

Date of experience: July 25, 2022
California
1 review
17 helpful votes
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PURE CENSORSHIP
July 15, 2022

COMMUNISTS ARE IN CONTROL OF ANY ATTEMPT TO COMMENT ON THEIR SO CALLED COMMUNITY. REMOVED, UNDER REVIEW, BLOCKED FROM COMMENTING, YOU WILL BE ABLE TO START POSTING AGAIN SOON, ARE ALL PURE LIES. IF I COULD I'D SUE THE $#*! OUT OF THESE BASTARDS. IT IS IMPOSSIBLE TO EVEN GET ANYONE AT MICROSOFT TO HANDLE ANYTHING FOR YOU. GO HERE GO THERE AND NEVER ANY HELP OR ACTUALLY FIXING YOUR ISSUES. THEY ARE WORTHLESS.

Date of experience: July 15, 2022
Australia
1 review
9 helpful votes
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A Leftist Rag
July 5, 2022

What a piece of crap is this website. The articles are repeated for weeks and they are all propaganda. This site allows advertisements that are scammers to advertise here. That says enlough for me.

Date of experience: July 5, 2022
Massachusetts
1 review
9 helpful votes
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MSN News is an aggregator of news feeds from many varied publishers. The site also allows readers to post comments... well, sort of. MSN has "guidelines" that they supposedly enforce in order to weed out offensive or threatening content. The guidelines are so broad and general that almost any post can be suppressed. What MSN really does is match each post to a list of key words looking for words that may be objectionable. If one or more are found, the post is subject to review. The poster is not allowed to protest and is not provided with a summary of what the censors found objectionable. If the post is found to be objectionable as a result of the review, it is deleted. The poster is able to request another review in that case. What's worse, MSN routinely disables readers' ability to post comments on hot button topics. Again, no explanation is given, the comments icon simply disappears from the article. MSN has to stop treating readers like children. They have to accept that discussions are going to sometimes be heated and absent posts containing threats, racially/gender offensive insults or petty name calling they should just butt out.

Date of experience: June 24, 2022
GB
1 review
0 helpful votes
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Princess
April 21, 2022

Big corwn line. I'm happy to come see see him soon please please give address and send pictures to my Facebook Facebook account.

Date of experience: April 21, 2022
Pennsylvania
1 review
16 helpful votes
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Not real journalists. Driving the continual liberal lunacy in this country. One the premier fake Propagandists agencies driven by the liberals. Ruined America with its narratives. Purportedly self promoted as real news, but not real journalistic work. Narratives are sensationalized for content picked out by liberal editors from our most liberal ivy league universities. Their style definitely demonstrates that mind control in universities work. Each news story is driven by the KKK Democrat false narrative that kept women from voting for 41 years and hold black people in inter-city slavery to this day.

Date of experience: April 17, 2022
Canada
1 review
6 helpful votes
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Trash
March 11, 2022

I watched live streams of the Freedom Convoy to get unbiased information, not to pick sides. I watched MSN misrepresent that story to present a propaganda narrative against Canadian citizens. I can now vouch from a place of objective facts, not opinion, that this is not a reliable news platform.

Date of experience: March 11, 2022
Michigan
30 reviews
154 helpful votes
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Is Microsoft a supporter of Putin or something? Ninety percent of the stories on MSN news now is about Russia and Ukraine and they will not allow comments on any of those stories. Make a complaint about this on another story on the site and they remove it, supposedly for violating their terms. It's pretty disturbing how many dot coms and social media sites do not believe in free speech anymore. Do not believe a word that they say, it's not about removing trolls or making their sites less toxic, the power has gone to their heads and they want to control what people think and say.

Date of experience: March 2, 2022
Pennsylvania
3 reviews
11 helpful votes
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MSN says they filter junk mail out of your Inbox. But all they're doing is placing disgusting advertising emails into your Junk Mailbox. And, because they occasionally filter emails you want to receive, you have to scan through 150 disgusting advertising emails per day looking for emails you don't want to miss. Like emails from a doctor, or friend, or a trusted company you want to hear from. MSN has been urged to stop this disgusting practice for many years, but because they don't want to reduce the advertising revenue they likely receive, they do nothing. They don't even give its users the ability to design their own filtering mechanisms so this disgusting email doesn't go to their Junk Mailbox. Take a vacation, and you'll be scanning through 1000 emails in your Junk Mailbox when you return. Disgusting!

Date of experience: February 3, 2022
Florida
2 reviews
4 helpful votes
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MSN sucks
January 27, 2022

Right wind Fox news article just popped up in my news feed, which was forced on me by MSN. Next pc and soon is going to be NOT MICROSOFT.

Date of experience: January 27, 2022
Nevada
1 review
6 helpful votes
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The AI that moderates comments will block you from saying the phrase "Why are you" regardless of what comes after it. It prevents you from making comments about race, even when the article is specifically about race. It blocks comments that I honestly still cannot figure out a reason for. I don't think there even are human moderators involved, because it will prevent you from even posting a comment it has determined is inappropriate, never giving a human other than you a chance to even review it. It's an absurdly overreactive system, especially for a media company that posts inflammatory news articles and then facilitates discussion of these extremely polarizing topics. Apparently, everyone is just supposed to talk about how much we love puppies and kittens in the comments after an article about a mass shooting or discrimination.

Date of experience: January 21, 2022