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1.5

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MSN Reviews Summary

The overall reputation of the company is significantly marred by customer dissatisfaction, primarily due to perceived bias and the quality of its news content. Many users express frustration over the editorial slant, describing it as excessively liberal and filled with clickbait, leading to a loss of trust. Additionally, complaints about comment moderation practices and the inability to engage meaningfully with content exacerbate this sentiment. While some users appreciate the utility of ancillary features like weather and finance links, the prevailing trend indicates a strong desire for more balanced and factual reporting, alongside improved user engagement.

This summary is generated by AI, based on text from customer reviews

service
27
value
25
shipping
13
returns
13
quality
26

We monitor reviews for authenticity

GB
1 review
7 helpful votes
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So poor
April 23, 2019

Years ago I used MSN as a home page and it was fairly good. However now it bombards with ads, it jumps around, it put arrows where I think I'm about to select another page and it puts in a news story that I don't want to read. MSN you have lost the plot. Goodbye.

Date of experience: April 23, 2019
District of Columbia
7 reviews
31 helpful votes
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"Customize" what a joke. Settings do not lock, page never fully loads, help is nonexistent. I had to reset my location every single day, as MSN had me living all over the globe which was causing apple to send me alerts that someone from was trying to log in to a site with my account in Norway, or Sweden, or LA, or Boston, or WhoknowsWhereastan. I am sick of messing with it so I killed it off.

Date of experience: April 18, 2019
Ohio
1 review
22 helpful votes
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It would be nice to see all news not just selected by persons whom have an agenda. Be fair to all races and honor the President of the United States. I am switching my home page because of this. Tired of FAKE and ONE SIDED news stories.

Date of experience: April 4, 2019
Turkiye
1 review
1 helpful vote
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Msn write
March 30, 2019

A good site in terms of journalism and mail my user experience is very good i can recommend try it this site

Date of experience: March 30, 2019
New York
4 reviews
17 helpful votes
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No comments allowed
February 22, 2019

As a long time MSN user, MSN lost me when they took away there comments section. But I understand why, Things started getting to dark and person and attacking. I felt all the Yahoo users started coming over to MSN

Date of experience: February 22, 2019
Florida
3 reviews
14 helpful votes
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Too much crap
February 12, 2019

Forget it. I will not give a review to a site that will not allow me to use words like bias, etc. My review keeps disappearing. And, I refuse to retype it.

Date of experience: February 12, 2019
Illinois
1 review
32 helpful votes
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Too Negative
January 23, 2019

This site has become too one sided politically. Whatever happen to impartial reporting? I'm tired of this news site and will be searching for actual news without Bias.

Date of experience: January 23, 2019
Montana
1 review
37 helpful votes
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Every day MSN posts negative articles on the president, like it represent a "political party"!?
SICK OF IT!

Date of experience: January 10, 2019
Kentucky
2 reviews
29 helpful votes
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Too Liberal
December 6, 2018

Always criticizing the President. No respect for the office. I've always used msn as my homepage. That is about to change.

Date of experience: December 6, 2018
Colorado
2 reviews
34 helpful votes
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Useless and biased
October 21, 2018

Too liberal; doesn't allow comments on so many crap articles and way too much clickbait and advertising.

Date of experience: October 21, 2018
Louisiana
1 review
31 helpful votes
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Too Liberal
October 15, 2018

If you enjoy top notch news about celebrities and what, s going on minute by minute in their lives or the latest Trump slander, you just hit the jackpot.

Date of experience: October 15, 2018
Canada
3 reviews
32 helpful votes
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Tired of reading about the latest perceived outrage of Donald Trump and in particular the first lady who has conducted herself admirably.

Date of experience: September 5, 2018
Minnesota
1 review
4 helpful votes
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News is convenient
September 1, 2018

Nice to get news story links on home page. Low starts are probably from people who think the news is fake. Lol

Date of experience: September 1, 2018
Connecticut
1 review
17 helpful votes
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Propaganda
August 28, 2018

They tend to rely on clickbaity titles to draw in an audience which they then use to forward their own agenda. Whatever that may be...

Date of experience: August 28, 2018
Texas
2 reviews
30 helpful votes
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I can't stand that everything political is against Trump, instead of being neutral or impartial. I no longer enjoy this site.

Date of experience: August 25, 2018
Canada
3 reviews
5 helpful votes
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WOW!
August 21, 2018

Love MSN since the beginning! Nostalgic about the old way chattering apps. Love MSN **************X

Date of experience: August 21, 2018
Colorado
2 reviews
28 helpful votes
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Politically slanted
July 30, 2018

I would appreciate bi-partisan reporting. It is so politically slanted that I do not bother to read any of the articles.

Date of experience: July 30, 2018
Virginia
1 review
19 helpful votes
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Sucks big time
July 10, 2018

Absolutely one useless website, doesn't provide anything new, recycles the content very often, its polls are so stupidly childish and it freezes all the time. I really dislike msn.com

Date of experience: July 10, 2018
Florida
2 reviews
13 helpful votes
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MSN Getting worse
July 2, 2018

I DON'T GET IT i HAVE USED MSN FOR YEARS.
But I can not read or check on any thing with out freezing up.
I am starting to go to Google for Info check Items.
I guess MSN is trying to go out of business.
I really liked MSN Before. But what the heck.
I guess the CO and investers don't care that they are going out of business.

Date of experience: July 2, 2018
Canada
1 review
17 helpful votes
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Crap
June 23, 2018

Absolutely the biggest crap website I have yet to encounter. Doesn't get any worse than this. New story about Canada is the biggest load of horse$#*! I have seen in a long time. Where do they get these writers? FAIL

Date of experience: June 23, 2018