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mSpyReviews 2,277

3.4

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1796
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 4th among Mobile Applications sites.

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Preventing risky situations
March 7, 2025

The tool helps prevent risky situations and gives parents peace of mind. Knowing I have this resource lets me focus on raising my children with confidence.

Date of experience: February 16, 2025
Canada
1 review
0 helpful votes
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Complete parental solution
March 7, 2025

This service provides reassurance by allowing me to monitor key areas of my child's digital life. It's a complete solution for modern parenting.

Date of experience: February 24, 2025
GB
1 review
0 helpful votes
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Stress-free safety tracking
March 6, 2025

Keeping track of my child's safety is much simpler now. I can oversee important aspects of their well-being without stress or worry.

Date of experience: February 24, 2025
Spain
1 review
0 helpful votes
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Discreet child monitoring
March 6, 2025

I appreciate being able to monitor my children's activities discreetly. It gives me a clear view of their habits and helps me address concerns before they become serious.

Date of experience: February 23, 2025
Spain
1 review
0 helpful votes
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A necessary addition
March 3, 2025

I can't imagine life without this program. It provides me with the confidence that my children are safe, allowing me to focus on other parenting responsibilities.

Date of experience: February 12, 2025
Sergey V. mSpy Rep
11 months ago

Dear Lutgarda,
So glad to hear the service is giving you peace of mind!
It’s awesome knowing we’re helping you focus on the other important parts of parenting.

Canada
1 review
1 helpful vote
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Transformative online safety
March 2, 2025

After using this service for several months, my approach to online safety has improved significantly. I now have a clearer picture of my children's online presence and the tools needed to protect them from risks.

Date of experience: February 20, 2025
Sergey V. mSpy Rep
11 months ago

Dear Andrew,
It’s great to hear that the service is helping you feel more confident in keeping your kids safe online. We're always here to support you in this journey!

GB
1 review
0 helpful votes
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Year-round tranquility
March 1, 2025

Having used this service for over a year, I cherish the peace of mind it provides, allowing me to focus on parenting without constant worry.

Date of experience: February 19, 2025
Canada
1 review
0 helpful votes
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Insightful communication tracking
February 28, 2025

I can easily track who is messaging my child and the content of those messages, fostering informed discussions about online safety.

Date of experience: February 18, 2025
GB
1 review
0 helpful votes
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Location tracking confidence
February 27, 2025

I appreciate the ability to check my children's location anytime, enhancing my confidence while they explore or travel.

Date of experience: February 17, 2025
Spain
1 review
0 helpful votes
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Comprehensive safety solution
February 27, 2025

This service offers peace of mind by enabling me to track all essential aspects of my children's safety in the digital age.

Date of experience: February 17, 2025
Canada
1 review
1 helpful vote
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Navigating digital risks
February 26, 2025

This program helps avoid dangerous situations, allowing parents to concentrate on nurturing their children's growth with confidence.

Date of experience: February 16, 2025
SX
1 review
2 helpful votes
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Scammers and thieves
February 24, 2025

I have been double charged and they refuse to provide me a refund. They give excuses, provide offers, but a simple refund is too much to asked. Do not buy this from this company. They have shown me how unreliable they are. They are Chinese, it is prudent that they use your data for other purposes in the near future. Scammers and thieves, no other words for this company.

Date of experience: February 14, 2025
GB
1 review
1 helpful vote
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Constant connectivity
February 23, 2025

Being able to track my children's real-time locations adds an extra layer of safety, ensuring I feel connected to them even when they're out with friends.

Date of experience: February 13, 2025
Spain
1 review
0 helpful votes
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Understanding communication
February 21, 2025

The call and message tracking feature has been invaluable in understanding my children's communication patterns, allowing me to guide them towards safe choices.

Date of experience: February 10, 2025
Sergey V. mSpy Rep
11 months ago

Dear Gaston,
Glad to hear the tracking feature is helping you guide your kids toward safe choices. We’re here to support you!

Canada
1 review
0 helpful votes
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Fostering responsibility
February 19, 2025

This service promotes responsible online behavior, helping children develop healthy digital habits that will serve them well in the future.

Date of experience: February 9, 2025
Sergey V. mSpy Rep
11 months ago

Dear Joanne,
We’re so glad the service is helping you guide your kids toward healthier online habits. We’re here to support you every step of the way!

GB
1 review
0 helpful votes
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Assurance in a digital world
February 17, 2025

Knowing that I can always check on my children's well-being, even from afar, brings immense comfort. This service provides reassurance as I navigate today's digital challenges.

Date of experience: February 7, 2025
GB
1 review
0 helpful votes
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Maintaining close relationships
February 17, 2025

This tool helps ensure that children stay out of trouble while allowing for a close parent-child relationship based on trust and safety.

Date of experience: February 7, 2025
GB
1 review
0 helpful votes
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Exceptional customer support
February 16, 2025

The customer support team is responsive and helpful, making the overall experience smooth and stress-free.

Date of experience: February 5, 2025
California
1 review
2 helpful votes
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DO NOT BUY MSPY
February 15, 2025

I had it for a few days and it is not fully functional and overpriced. The company refuses to provide a refund.

*The system never requested a passkey when changing passwords. It encrypts the info and it becomes unreadable.

*Also, the system still says that I didn't grant full permission
I dialed ******* and it showed all permissions were granted.

*I didn't see all my text messages and calls, even before the password change.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2025
Sergey V. mSpy Rep
11 months ago

Dear Customer,

We understand your frustration and appreciate you taking the time to share your experience. To clarify, mSpy uses encryption to protect your data, which is why old logs may appear encrypted if the password is changed without the original key file. This security feature ensures that your private data remains inaccessible to anyone else.

Additionally, some system factors, such as software updates, antivirus settings, or battery optimization, may disable certain permissions automatically. Even if you initially granted full access, these factors can interfere with the app’s functionality. We recommend double-checking the permission settings on the target device to restore full monitoring capabilities.

That being said, we’d like to assure you that your purchase has already been fully refunded. If you need further assistance, feel free to reach out—we are always happy to help.

Hungary
1 review
0 helpful votes
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I got a lot of help
From Krisztian Hill.
A great team and they always help, that's what happened now. And Christian Hill was fully helpful and understanding.
Thanks.

Date of experience: February 2, 2025
Sergey V. mSpy Rep
11 months ago

Dear Customer,

Thank you for your positive feedback! We’re delighted to hear that you found mSpy easy to install and that it provides you with peace of mind. We also appreciate your kind words about our support team.

However, we noticed that you rated us with 1 star. If this was unintentional, we would greatly appreciate it if you could update your rating to reflect your experience. If there’s anything we can improve to make your experience even better, please let us know—we’re always happy to help!