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Kitsch Reviews Summary
Kitsch has a rating of 3.6 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitsch most frequently mention customer service, face masks and good quality. Kitsch ranks 6th among Hair Care sites.
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Nice nd cute masks I got with gud quality nd budget, u can go for it we have many options also like hair ties etc..
Very useful for you to mom hom just sitting in the future of our babies and toddlers and preschoolers I don't know
After a few times visiting the channel I suddenly realized Kitsch was amazing. Everyone should give it a try
Hi Huynh! Thank you for sharing your great experience with our company and we appreciate you spreading the word! You made our day and we will try our best in providing quality products as well as customer service!
I love the masks they have been very helpful, the service is excellent, the shipping is easy and fast, I love it.
Hi Jessica! Thank you for sharing your experience with our company! You made our day and we will try our best in providing quality products as well as customer service!
It is very good online shop. I like it very much. The quality of the product is wonderful. All of you should purchase products from here.
This websites it's good and there is a amazing products and event a good quality and I love shopping this website.
This Is the Best site for me to buy.
Amazing experience, and great response from contact support
I really love it thank you!
Hi Zino! Thank you for sharing your great experience with our company! We will try our best to do better and be better!
Hi I'm nusrat! Kit.sch is so good and affordable. Products are also goor.its so much apprecative. Customer service is too gentle and good. I personally really like this.
Hi Nustrat! Thank you for sharing your experience with our company! You made our day and we will try our best in providing quality products as well as customer service!
Obviously great And useful. Hope We will get better and better service in future. Strongly recommended.
Hi John! Thank you so much for your kind feedback. Customers like you motivate us to be better!
This Is the Best site for buy. Amazing experience, and good response from contact support too. I love this
Hi Reeta! Thank you for the kind feedback! We appreciate your support. Thank you again!
Wow, This is really awesome. Totally satisfy with the service. Highly recommended. Hope for the best in future. Thank You.
Hi there! Thank you for the kind feedback! It's customers like you that are the best part of our brand. Thanks again for making our day!
After many emails and messages, it was my review here and on another site that finally brokered a response from Kitsch. They apologized sincerely, and I agreed to give them another chance because they offered to resend my order via FedEx. Fingers crossed it finally arrives in time for Christmas.
Hi there, thank you so much for allowing us to try and make this right for you! I'm happy to let you know I just checked in on your order, and I see it is estimated to be delivered tomorrow evening, a few days before Christmas. If you have any further questions regarding your order, or if we can assist with anything else, please let us know.
Thank you so much again!
I ordered face masks and paid for the mandatory 3-5 day shipping. Over the course of 3 weeks, i sent the company 3 messages via their "contact us" form on their website, to which they never responded. I finally messaged them on facebook telling them I either needed cancel the order or change the address, and suddenly the package shipped. I told them again that I needed to cancel the order because I am deploying and will no longer be home to receive this package and they clearly did not read my response because they sent me another message about how I should check my tracking number in a few days and be patient with my order... I am a female member of our military and bought these masks for my deployment, as I am required to wear a specific color in uniform. I fight everyday for gender equality and for female empowerment. This women owned business has extremely disappointed me.
Hi Lillian! Thank you so much for your feedback. We take your comments to heart, and we are working to do better and be better.
We are so sorry for our lack of responsiveness and for how we let you down. There is no excuse for this, and we sincerely apologize for the inconvenience it has caused you.
We’d love the opportunity to make this right for you, so we will be reaching out to you via private message. We are ready to help however we can, answer any and all questions, and most of all, listen. Thank you for supporting us and giving us a chance. We don't take it for granted.
I was actually afraid to order stuff online but when I saw their products, I fell in love with it. The masks are super soft and fits well in the face. Its not suffocating and very well made. I love it and will be recommending it to my friends.
Hi there! Thank you so much for your review of our Cotton Face Masks. We are a small, but ever-growing business, and we really appreciate you getting the word out about us. Thanks again!
The products arrived in excellent conditions. Every product received was thoroughly checked. Customer service is a big yes. So reliable. I'm a happy customer.
Hello Abigail! Thank you for the kind feedback! It's customers like you that are the best part of our brand. Thanks again for making our day!
Saw some ads for this company with discount codes on Instagram and decided to try it! Im so inlove with their towel pillow cover! This is definitely worth it!
Hi Alyssa! Thank you so much for your kind review of our Towel Pillow Cover! We are so happy to know how much you enjoy it. Thanks again!
These are awful. They look like loose cloth baby diapers immediately after washing (by hand, in cold water). It's very clear that people are being incentivized to flood the internet with good reviews. They're thick, heavy cotton, that turns into a loose rectangle once you wash. They end up looking nothing like what you see in their photos. You can't actually scrunch the sides. Complaints get deleted from their Instagram. Notice there's hardly anything but 5 and 1 star reviews? What a scam, especially because it's something you can't return.
Hi Krista, thank you so much for your feedback. We take your comments to heart, and we are working to do better and be better.
We are so sorry for your experience with our Cotton Face Masks, and we’d love the opportunity to make this right for you. We will be reaching out to you via private message. We would be more than happy to offer a refund, or offer you a new Kitsch product for the inconvenience.
Thank you for supporting us and giving us a chance. We don't take it for granted. Hope to hear from you soon!
I bought this as a gift. It looks good to my sister and my mother also likes it too. This clip fits to every one.
Hi Jay! Thank you for sharing your kind feedback on our snap clips!
I ordered the face masks when I saw them on the net. It is really cute, the shipping tho takes a lot of time but when I saw the products, they really looks so cute and comfortable to use! Worth the wait I would say. Nice!
Hi Kate! We are so happy you are satisfied with your Cotton Face Masks. Thanks for making our day with this kind review!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Thejaswini! Thank you for spreading the good word and for supporting our small woman-owned business! You made our day and we will try our best in providing quality products as well as customer service!