On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Namastetics has a rating of 3.1 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Namastetics most frequently mention customer service and fusion leggings. Namastetics ranks 5th among Yoga sites.
We monitor reviews for authenticity
I have been Wholesaling Namastetics apparel in my studio for the past 18 months, I had originally heard of them through social media and was attracted to their designs right away. Doing business with them for the past year and a half has been an absolute pleasure. I look forward to a long and mutually beneficial relationship with them.
Absolutely horrific customer experience. Can't decide if they just don't care or if it's a scam. I've had my initial order 11/25 and ended up only receiving one of my items until the middle of December and then my other item didn't arrive until January. They don't do refunds, only credit towards their merchandise to use online, so when my item didn't fit I opted for exchanging it for a larger size. I returned the item and they received it January 8th. No word on getting me the exchange finalized and no word on shipping.
Absolutely disappointed and sad I was sucked in by their Black Friday sale and will never work with them again.
Tried to complain on Instagram and they blocked me (real mature)
Will be working with my bank soon to try and get my money for that 1 item back
I have contacted your company for the last 4 weeks. I originally ordered on 11/18 and waited a month for my order to arrive. I actually even told the company just to cancel it since it took that long. Well they insisted to ship. I received only 1 pairs of the 2 I ordered. I ended up returning the set I received and STILL have not received a email back. The package has been received as well according to my tracking. Super mad and I will be writing a review until I receive my full refund.
I'm really ticked off. I've contacted DHL twice now. Clearly this is a fraud I'll make sure to let people know about this. I will make sure to mention something to anyone who thinks of buying from namastetics. I've seen other reviews on fb and Instagram about them doing this. I'm disappointed that I gave them the benefit of the doubt! I have emailed namastetics, I phoned DHL and emailed them. I've waited since November 2017! For my order of green fusion leggings. I paid over 50.00 for them and they were supposedly delivered to my house on the 5th of January 2018. Well they're not here and it's January 19 2018! Do not order from them. Namastetics takes no responsibility for this either, they put it all on you!
I waited weeks to receive my order then received the wrong size. Ordered on Nov. 24. Today is Jan 7 and I am still waiting for my correct order. These people should be ashamed of themselves.
I have written 6 emails; asking for information on my order status, seeking info about returning a product because it didn't even arrive within the 30 day return window, only received 1 out of 3 of my items, got hit with an email saying 2 items were damaged so to expect another 20 DAYS in processing - all the while not receiving any responses to my initial emails. I have filed a dispute with my bank for the entire transaction. So deeply unfortunate that a YOGA company is in reality shady as HECK. Don't order from them - I promise you'll regret it! Also, as someone else stated - it's sketchy beyond a doubt that all the positive reviews on this site were written the SAME DAY - hey Namastetics, why not take some of the energy you used to build your janky website & create fake profiles to review yourself - and respond to the serious claims against your company! :D
I ordered November 30th, trusting them because the ad was on instagram and photos looked professional. I wont make this mistake again. Company never confirmed my purchase. I read more reviews and some said they steal images from other business and edit the colors of the leggings to not be sued. They apparently ship products from China and it could either never arrive or take 6+ months. Im disputing it with PayPal. What a hassle but Im staying on it! They had 7 Days to send a tracking number so they sent me a fake number in my email. USPS didnt recognize it. I reported that too. EBay said they will refund me as long as there is no legit tracking number. I told them I dont want it because they lied on their website about shipping time frames and PayPal said if I receive it I can send it back with a valid tracking number so long as the package is unopened and they will refund me. Hoping PayPal drops them and they are exposed. If shipped I will return it out of principle and will do anything I can to warn people about fake companies ripping people off. Good luck!
Like so ridiculous I have sent them 5 emails... and they have not gotten back to me. They only sent me 1 of the 2 items and it was damaged. Like I am NOT impressed! I want my money back and my order cancelled. How do I report them and give me my money back!
I have an order that I ordered weeks ago and still haven't received it and I sent them many emails and they aren't responding. Beware if you order. I am reporting it to BBB.
I received two pairs of the same yoga pants that I did not order but I had been looking on their site. Then I see my credit card was charged on two separate days for the pants and it was charged different prices for the same pants and same size. I contacted the company to find out what was happening and they responding by saying my order was on the way. I asked them to cancel it which they did not do. I am now not getting any response about returning the items. I will be filing a dispute with my credit card company and filing a police complaint as well. This company is a Scam and
I ordered the pink leggings with the leg warmers and they arrived in under a week. Happy with the quality :)
Ordered my pants WEEKS ago and still have not heard anything back. I had a bad feeling about this place since they do not have a phone number listed to contact. After looking at their Facebook I am even more concerned. Lots of people are saying the same thing. Money taken but no order received for weeks or months. As soon as you place your order they take your money. I find that odd since most places do not charge you until they ship. They have not returned any of my messages or emails. Their site says 4-8 business days and on Amazon it is promised by Christmas. Don't hold your breath. I think I am going to try to dispute the charges with my bank and avoid this company altogether. Waste of time and money.
For some odd reason, this company has been slacking lately it seems on their online orders. Many people from FB keep asking about where there order is, and it is seen on here too since November that no one has responded to their online order, which is unfortunate. They look like they had cute items. Please respond to your customers as they are the base for your business. Will not change review until you start sending out your items... you will have a ton of disputes going through as well if you don't.
A week later still no email about shipping or fulfillment of the item. Sent an email to customer service, no response. Item still shows as unfulfilled, but money was taken out of my account. No way to start a cancellation process, still no contact from the company. Would give them a negative rating if I could. Don't buy from them, period. Run away!
This is my first purchase with Namastetics, and 100% won't be the last. My order was shipped the day i bought it. Quality is excellent and packaging is sooooooo cute!
I own a Yoga Studio and have been stocking Namastetics yoga wear here for my students for over 1 year! The team is amazing to do business with, Not to mention their products are crazy nice!
I live in Canada and the standard shipping only took 3 days! Very impressed with the quality of my tights as well!
Erika from the support team was an absolute pleasure to deal with. So happy with my purchase! I highly recommend this brand
Answer: Same problem. They are a scam. Hopefully you used PayPal. File a claim against them asking for money back. Website says order will ship within 24-48 hours and 2-3 extra days for holidays. PayPal will refund but you have to stay on it. Finally they sent me a tracking number and it was fake. Ive reported every step to PayPal, what a headache! If for some reason they do ship and you still want your money back, PayPal said dont open the package, return it with a tracking number to provide PayPal and they will refund your mone. Lesson learned for me! I no longer trust companies selling items on instagram!
Answer: I still have not received my order and it has been over 2 months!
Offering premium quality yogawear without the premium price. Buy from our collection of Yoga Pants, Yoga Leggings, Yoga Bra, Yoga Tops, Yoga Capris & more