Nature Hills Nursery
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Nature Hills NurseryReviews 314

2.7

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Nature Hills Nursery Reviews Summary

Nature Hills Nursery has a rating of 2.7 stars from 314 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nature Hills Nursery most frequently mention customer service, credit card and personal information. Nature Hills Nursery ranks 5th among Plants sites.

service
171
value
168
shipping
167
returns
72
quality
155

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Iowa
1 review
1 helpful vote
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Love the catmint!
August 1, 2020

Looking good. I purchased the catmint, which is on the foreground of the flower garden. I raise honey bees and the bees love the catmint. So fun to watch as the bees gather the pollen.

Date of experience: July 31, 2020
Washington
3 reviews
6 helpful votes
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My lilac bush and butterfly weed arrived promptly and in good shape. The lilac is planted in front of my patio. I'd order from them again.

Date of experience: July 29, 2020
Colorado
4 reviews
1 helpful vote
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I received my trees in excellent shape. I bought the root conditioner and followed direction. Although, I read and know these will produce fruit in a couple of years, I am pleased with the shape the trees came in. I have had them in the ground for several months. My climate is hot and soil is sandy loam. So I need to water more. Plants came healthy and well packed. I am a satisified customer! Thank You Nature Hills Nursery.

Date of experience: July 26, 2020
Maryland
1 review
1 helpful vote
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Trees
July 26, 2020

We purchased 5 trees this spring. They arrived packaged well and in a timely manner. The trees arrived healthy and are still thriving today. Thanks Nature Hills!

Date of experience: July 26, 2020
Illinois
2 reviews
12 helpful votes
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Don't order anything from here! We spent hundreds to avoid going into the store with COVID and 2 of our trees died 1-2 weeks after planting. We watered them as needed and had fertilizer stakes in. The other 2 we ordered are fine and we did the same thing to all. Now they are refusing to send us new ones and instead want us to pay for shipping and 50% of the tree! They don't stand behind their products!

Date of experience: July 24, 2020
Illinois
3 reviews
0 helpful votes
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Trees
July 24, 2020

I have bought several trees this past year and Nature Hills Nursery has been the best trees I have ever received. I have purchase trees and saplings from many different nurseries. Thanks Nature Hills Nursery for commit to quality. I love my trees.

Date of experience: July 24, 2020
North Carolina
1 review
3 helpful votes
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Ten Stars
July 23, 2020

Best plants, best service. This company is high quality and customer service oriented. Happy to order from them for years.

Date of experience: July 23, 2020
Kansas
1 review
1 helpful vote
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Having lived in rural areas for years, I normally shop at online nurseries and have shopped at numerous different ones over the years. I recently discovered Nature Hills and since the ratings were good, decided to try it. These are by far the best online plants and trees I have ever purchased! Every single one I bought arrived packed well and healthy and every single one has thrived beautifully. I am over the moon for Nature Hills. The purchases were worth every penny that I spent! I highly recommend this company!

Date of experience: July 23, 2020
New York
1 review
1 helpful vote
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Excellent Plants!
July 18, 2020

My plants came totally secured in their boxes and were perfect for my project. I decided to redo my elderly neighbors front property and it came out beautifully. The red cut-leaf maple and the day lily I purchased were a wonderful addition to the landscaping. Thank you so much! You made my neighbors very happy. I can't wait to place a new order! Sincerely, Roxanne Tini

Date of experience: July 17, 2020
California
2 reviews
1 helpful vote
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Fabulous!
July 15, 2020

All my plants arrived in perfect condition. Very securely packaged. All are flourishing. Very happy.

Date of experience: July 15, 2020
Florida
1 review
1 helpful vote
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Best guide!
July 15, 2020

Butterfly garden newbies here, but could not have better guides! We purchased a passion vine and followed the whole life cycle of butterflies every day as we checked it. This was a great biology and conservation lesson.

Date of experience: July 15, 2020
New York
1 review
5 helpful votes
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I bought a peach tree last year ( Oct 2019) from Naturehills.com. I wasn't sure it would be ok to purchase a fruit tree in October since winter in NJ can be very cold sometimes but they assured me it will be ok. I bought the tree and the warranty just in case.
The tree produced some leaves this spring but had some red leaf curls on them. I contacted Naturehills they said as long as I just pick the leaves that are infected, the tree will be fine. Well, now my peach tree lost all leaves except 1-2 sick looking leaves. I asked Naturehills to either get my money back or send me a new healthy tree, they simply replied after 2 weeks saying they can't do anything because it was bought from last year. To my calculation, it has not been a year since we're only in July.
I bought 4 trees from this place and I still have a lot of yards to fill in with fruit trees but I'm not going to use this place to buy anything any more.

Date of experience: July 12, 2020
Nebraska
1 review
9 helpful votes
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After a few weeks of never receiving my order and a dozen unreplied emails over the span of a month I finally opened a paypal dispute. They only offered a partial refund. Very disappointing. DO NOT ORDER FROM THEM

Date of experience: July 9, 2020
North Carolina
3 reviews
1 helpful vote
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I received my orders in good time and they were packed well and beautiful, and are doung well now in my garden! I would recommend this company For sure!

Date of experience: July 7, 2020
South Carolina
1 review
1 helpful vote
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Blacklace Sambucco
July 4, 2020

This was my first time to order any type of plant, shrub, or tree online and my experience with Nature Hills was very positive. I picked NH due to the larger size Blacklace Sambucco (blacklace nigra Eve) they offered. They kept me informed when the plant shipped. Upon receipt, I was pleasantly surprised regarding the packaging and how healthy the plant appeared. I set the pot out for 48 hours before planting. The attached picture was taken two months since planting and it is very healthy. I'm very pleased with the quality and service and will definitely order from them again.

Date of experience: July 3, 2020
North Carolina
1 review
0 helpful votes
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Exellant
July 4, 2020

You all have exellant products and are very helpful with any questions I had with my new plants!
Thank you for a quick turn a round.

Date of experience: July 2, 2020
New York
1 review
1 helpful vote
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Great plants
July 3, 2020

First time customer and will definately be back next year. Plants were beautiful and healthy and are thriving in my garden. Plants were packed well so no damage whatsoever. Highly recommend. Prices may seem higher than other sites but plants received are more mature and larger.

Date of experience: July 2, 2020
California
1 review
7 helpful votes
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THESE PEOPLE ARE THIEVES! DO NOT DO BUSINESS WITH THEM. THEY ARE FRAUDS AND SHOULD BE INCARCERATED, IF THEY EVEN KNOW WHAT THAT MEANS!

Date of experience: June 27, 2020
Pennsylvania
1 review
0 helpful votes
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I have purchased 2 Sugar Maple trees and a Wisteria tree. All were shipped quickly and are beautiful.

Date of experience: June 21, 2020
New York
3 reviews
6 helpful votes
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Don't let this company get away with stealing your money for dead or wimpy plants. Report them to consumer fraud
https://protectthegoodlife.nebraska.gov/thank-you Lets try to stop them from scamming anyone else.

Date of experience: June 19, 2020

From the business

Originally founded as a deciduous and conifer tree nursery, Nature Hills' growing network spans the country. This allows Nature Hills to provide an amazing assortment of plants to our online customers. From fast growing trees, to beautiful hydrangeas of all colors and sizes, we strive to bring you the highest quality plants shipped quickly and safely from the grower right to your doorstep. With knowledgeable sales professionals and on-staff horticulturists available by phone, email and chat, we are ready to answer your questions and ensure that you get the right plant for the right spot in your landscape.


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