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Nbeads generally enjoys a positive reputation among customers, praised for its extensive selection of jewelry supplies, competitive pricing, and high product quality. Many customers highlight the efficiency of the order processing and shipping, often receiving their items faster than expected. However, concerns regarding customer service responsiveness and occasional issues with shipping costs have been noted. While most feedback emphasizes satisfaction with the overall shopping experience, a few customers have expressed frustration with the handling of complaints and the perception of incentivized positive reviews. Overall, Nbeads demonstrates a commitment to customer satisfaction but could enhance its support services.
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Beautiful gemstone beads in all sizes/colors, cabochons and findings, with an incredible variety to choose from at great prices. I know it sounds too good to be true but I seriously can't say anything bad about my order. If I had to it might be that some of the pictures don't exactly match the item but that can be said of any online retailer. The shipping is a little pricey but when i did the math is averaged about 40 cents an item which really isn't that bad, especially all the way from china. My order came in 14 days with every item I ordered in the correct amounts and when I missed out on a coupon, customer applied it anyway. I have to admit I was a little skeptical at first just because of the look of the website and the fee bad reviews I saw where some people didn't receive their order but I have to admit I was wrong. This was my 1st order but i already have 2 more orders with Nbeads as they will definitely be my go to shop for my jewelry making supplies from now on. If you make crafts of any kind you should definitely try them out.
Perles naturelles parfaite et très jolies, je ne suis pas déçue, bien au contraire. Qualité parfaite, prix très correct je suis vraiment satisfaite de ma commande, c'est la 4ème fois que je commande.
Order despatched within the time stipulated and I received what I ordered.
The order was fully tracked. I could see where the order was at any time.
The only delay was in my country due to customs but that is not NBEADS' doing.
For someone trying their hand at making jewelry, Nbeads is a must-visit. An extensive range of products, a huge variety and diversity at very competitive prices, which I hope will remain as attractive as they are now. The quality is very good and most items match the descriptions and photos. Logistics is without fault. As I had no complaints or grievances, I did not contact customer service. Thanks and best wishes, to the Nbeads team.
This was my first purchase, I read reviews and decided to take the chance. Am I ever glad that I did. I was shocked how quickly the package arrived, from Hong Kong to Canada in 3 days then 2 days to clear customs and duty. All 90 items I ordered met and exceded my expectations, the colours beautiful, the variety amazing, the quality perfect! Most items are multiples so when I calculated my cost, added the shipping (almost the cost of my beads) and duty (about the same as shipping) some items are quite large, each item calculated to be $. 19 CDN per item you could never, ever do that well anywhere else.
I am very pleased with the quality of products and fast delivery. The colors of the beads are true to form
My experience with Nbeads have been amazing. Their shipment comes sooner than I had expected and the quality of their products have been great!
I had multiple orders already with nbeads and they are consistent on fast delivery and good customer service. What you order is what you will get, no false advertising whatsoever. They are also giving you update on everything until handed over to the courier and this i would say is a very important feature that all international suppliers should have. In general they are doing a tremendous job.
Super buena compra y buenos materiales! Las piedras, las cuentas todo se corresponde con las fotos de la web
The jewerly is of good quality and the shipment was fast. I had a problem with the delivery company here in my town so I contacted Nbeads and they were able to help me sort things out. I definitely recommend them.
Site discovered by chance and honestly I'm sorry because in my opinion it is the most assorted in the e-commerce landscape. The prices are great, but with the summer discounts they become great. If you sign up for their newsletter, they come with a series of discounts for your first order. The semi-precious stones department is fantastic, especially because they specify the colored, synthetic and natural ones and the area of origin. A sign of the company's great professionalism and honesty. Perfect packaging and delivery took place in less than a week, via fedex.
It happened that some items were not there and they contacted me if I wanted a refund on the card or some kind of cashback in my profile.
I highly recommend it
Recibí mi pedido y estoy encantada. La calidad me ha sorprendido. Perfectamente empaquetado y me ha llegado en el tiempo estimado. Volvere a comprar
I really recommend shopping with nbeads, they have a wide selection of jewelry findings with great prices. Fast and safe shipping, everything was well packaged. The quality/price ratio is really great.
Great selection and prices, good sales and easy to navigate the website. I had an issue with a package getting lost and they made it right quickly and easily, with fast shipping for the replacement package.
J'ai passé une grosse commande avec beaucoup d'articles. La commande est arrivée vite, en bon état, bien emballée. Je suis contente des produits qui sont beaux et de bonne qualité.
I ordered from them. They strung me along with lots of emails. Said they would refund my money. They have me store credit. So I ordered from them again with skepticism. Of course my order costs more than the first order. I received an email stating they received my order and payment. Now it's 11 days with no confirmation on shipment or tracking, just ziltch. My advice don't order from them
Pleasure to deal with, easy ordering, super fast delivery & quality items, couldn't expect any more. Highly Recommend.
J' ai commandé un article chez Ndeads, et il est arrivé brisé; après avoir avisé la compagnie, j'ai reçu un produit fonctionnel.
I always like to order from NBeads. They relly have fast delivery, correct prices, and absolutely quick and kind customer service. I'm about to order from them again, and again...
Answer: I really don't think the shipping prices are too high considering that the parcels are well packed and neat and obviously need a little time to do this. Anyway the prices are so good that I feel what I paid was worth it
Answer: I have been really happy so far with everything, I think the prices for shipping is very fair.