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Office Depot Reviews Summary
Office Depot's reputation is marred by significant customer dissatisfaction, largely stemming from poor customer service and operational inefficiencies. While some customers appreciate product availability and have encountered helpful staff, the overarching sentiment highlights frustrations with delayed deliveries, ineffective returns processes, and unresponsive customer support. Many reviews point to unresolved issues regarding order accuracy and lack of clarity in policies, leading to feelings of distrust. To improve customer retention, Office Depot should prioritize enhancing staff training, streamlining service processes, and ensuring accountability in their delivery and returns systems.
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Be very careful when ordering software from Office Depot. Their website is very misleading. I ordered what I thought was the latest version of a certain software and when I received it, it was an upgrade from a previous version. The box and description shown on the website did not indicate that this was an upgrade. It didn't even come in a box. They are telling me there are no refunds on this item. So I got ripped off for $150.00. I will never order from them again. There are plenty of other office supply stores around.
Received catalogue L*******356 at *******. Called the 800 number & was given
Cust # ******* after confirming $200 total in order. Even gave 3 digit con-
Trol on reverse of m/c. Still unable to ship order to my home where bill has gone for 20+ years. Event had the nerve to say change my M/C bill address
Just for them. Staples will be happy I continue to order thru them. Why try to
Do business with Office Depot if you still must go to the nearest ******* store
If you get caught short in supplies for your office in *******
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members