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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast friendly efficient easy navigation and always offers all options
My overall experience so far is just wonderful and the transaction is just so easy
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy way to book flights for Frontier Airlines. I have travel with Frontier Airlines several times this year.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Very easy to book. Supplied all the necessary information.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It's good so far the only disappointment is that I'm not able to choose my seats.
Thank you for your feedback. The airline will charge for pre-assigned seats but will assign seats at no cost when you check in for your flight. This is an airline policy that we, as an agency, have no authority to waive or ignore. We regret any inconvenience or frustration.
Always a pleasure but did not get the discount for app reservation
Expedient! Normally, finding tickets to Trinidad and Tobago take enormous time... this time it was populated quickly on Google. I appreciate the quickness!
Thank you for taking the time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good experience. I am booking, (and paying) for a friend. I hope it works well.
Thank you for taking the time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great the agent is so helpful calm and patience dealing with so many questions
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
So far on the website I found a really great deal, I have yet to take my trip but so far so good!
Thank you for taking the time to give us your feedback. We are happy to learn it was a satisfactory experience. If you have any questions or concerns please don't hesitate to contact our
Representatives.
Excellent service. Reliable and user friendly. Happy with service.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Everything is on schedule. I feel good about this flight. I like the services of the flight attendants.
Thank you for taking the time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I pretty like the way its easy to navigate and use this website
Thank you for taking the time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great choices, great prices and easy to use. The best and only one travel.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great site help me Real well thank you spirit hope all my bookings go through like this appreciate it!
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It was ok really don't have much more to say other than don't know why it is costing me more money than it said that it would be.
Thank you for your feedback. If you have questions regarding the charges for your reservation please contact our representatives and they will be happy to assist.
Good and i will utilize the same in my future bookings. Good day
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Try to use a reputable site for buying your ticket, this one has no attitude for customer service. So you are on your own if anything happens.
Thank you for your feedback. As an agency we must abide by the rules set by the airline. We have no authority to waive or ignore them. We regret any inconvenience.
Need to make sure we have a window seat and aisle seat on any flight having three in a row. Tall, older person cannot sit in middle seat. Help please.
Thank you for your feedback. Our representative has been in contact with this customer regarding the expressed concerns.
Good service. I have used one travel service. I am looking forward to receiving a good discount. However, I am still not getting a promo code or a gift from your service.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.