Sitejabber Website Reviews and Complaints
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From the business

Shop at Online Stores for the best selection of flags, poles, cases and accessories. Get the most competitive prices every day.


onlinestores.com
Founded in 2001
New Stanton, PA, United States
+9
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OnlineStores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the ease of the ordering process. Many reviews highlight timely delivery and a good range of items available, contributing to overall customer satisfaction. However, some concerns arise regarding delivery delays, particularly for international orders, and occasional discrepancies in product sizing. Additionally, while customer service is often regarded as helpful, there are mentions of challenges with return policies. Overall, the company demonstrates a commitment to quality and customer satisfaction, though improvements in communication regarding delivery timelines could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
41
value
209
shipping
209
quality
209

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1,606 reviews

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Missouri
2 reviews
0 helpful votes
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Great Service.
December 28, 2023

I messed up my order and was able to return it and place a corrected order. No arguements, just professional service.

Date of experience: December 27, 2023
New York
2 reviews
1 helpful vote
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Shipping and delivery were great
December 27, 2023

The tea is so wonderful. Really happy I ordered it.

Date of experience: December 24, 2023
Illinois
1 review
1 helpful vote
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Well worth the money
December 11, 2023
Updated review

Easy to buy but it takes a little longer to get it shipped out.

Date of experience: December 11, 2023
Andrea O. OnlineStores Rep
over a year old

Thank you for your review! We are sorry around the holidays our shipping timelines become a little longer due to transit companies and increased orders. If you have a question regarding your order please call 877-734-2458.


I received my first order today & I liked the product...
November 14, 2023
Previous review

I received my first order today & I liked the product so well that I am back to order more. They are well built & look really nice, should last for a long time.

Date of experience: November 13, 2023
Texas
1 review
2 helpful votes
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Very disappointed. Took ly money and never received them. Rip offs

Date of experience: December 4, 2023
Andrea O. OnlineStores Rep
over a year old

Thank you! You have not ordered the flags hence them not being recieved. Your card was not charged at this time. If you still have concerns or questions please call 877-734-2458.

Florida
1 review
0 helpful votes
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Buy
December 4, 2023

Good l, have a lot products, easy to buy and cheap prices.

Date of experience: December 4, 2023
California
1 review
0 helpful votes
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Great flag
December 3, 2023

Very good flag Great place to get your flag from I would love to purchase all the other flags that are have to do with our country

Date of experience: November 26, 2023
New Jersey
1 review
2 helpful votes
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I ordered two Gadsden Flag Adjustable Baseball Cap - Black - Dont Tread On Me. I only received one. The other was a VERY different type/style/washcloth of a similar kind of hat that I was not accustomed to. I'll probably never war it in public. Very disappointing.

OnlineStores attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2023
Jacob Y. OnlineStores Rep
over a year old

Dear Robert, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.onlinestores.com/return-policy.html. Thank you for shopping with us, we appreciate your comments as it helps us do better.

Texas
1 review
0 helpful votes
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Christmas
November 22, 2023

Have not opened them yet as they are for Christmas but fast delivery & great service.

Date of experience: November 15, 2023
Indiana
1 review
0 helpful votes
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Fast delivery, good communication
November 21, 2023

My experience was great in dealing with this company. I had no problems whatsoever.

Date of experience: November 14, 2023
Puerto Rico
1 review
0 helpful votes
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Buena,pero un poco incomoda por no hablar inglés con fluides Gracias.

Date of experience: November 4, 2023
Alabama
1 review
0 helpful votes
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Everything was great: Product availability, Ordering was easy, Delivery time was fast, Quality excellent. Highly recommend OnlineStore.

Date of experience: November 3, 2023
Arizona
1 review
0 helpful votes
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As advertised
November 6, 2023

Came in as promised and as advertised. Will look for more items in the future from this same provider.

Date of experience: November 2, 2023
Colorado
1 review
0 helpful votes
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Exelent
November 2, 2023

Good quality and easy ordering also fast delivery………….

Date of experience: November 1, 2023
Florida
1 review
1 helpful vote
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Satisfaction Guaranteed!
November 1, 2023
Updated review

This was my 2nd time ordering from On Line Storees. It was easy to place my order and my items were delivered on time. I even had a 10% discount because it was my birthday.

Date of experience: October 29, 2023
Andrea O. OnlineStores Rep
over a year old

Thank you for your continued business Cynthia!


1st time purchaser
May 11, 2023
Previous review

I FOUND WHAT i WANTED AND THEN CALLED TO SPEAK TO SOME TO CLARIFY A QUESTION. VERY HELPFUL. WILL ORDER AGAIN WHEN NEEDED.

Date of experience: April 11, 2023
Ohio
1 review
1 helpful vote
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Good Jeans
November 1, 2023

Easy browsing selecting and purchasing. The product is great as well….

Date of experience: October 27, 2023
Texas
1 review
1 helpful vote
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Fast & Affordable
November 1, 2023

A quick google search for led panels and here we are. Very affordable and easy

Date of experience: October 27, 2023
Louisiana
2 reviews
1 helpful vote
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Easy, affordable, and quality
October 27, 2023

We ordered around 30 flags total when we interacted with Onlinestores.com. I could find, purchase, and receive everything we hoped for, and then as a cherry on top, the order came with a coupon discount card to a company we don't use, but I appreciated the offer. I highly recommend and will most likely continue to utilize this company.

Date of experience: October 26, 2023
Kansas
1 review
1 helpful vote
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Great service
October 27, 2023

Very smooth process with ordering and prompt delivery time

Date of experience: October 25, 2023
North Carolina
1 review
0 helpful votes
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Easy to order, fast and simple No waiting for weeks or tracking to see where you order might be.Love it!

Date of experience: October 24, 2023
Minnesota
1 review
0 helpful votes
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Flashing
October 25, 2023

Excellent. On time. Product was in good condition.

Date of experience: October 23, 2023