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OrthoticShopReviews 11,377

4.4

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Louisiana
1 review
0 helpful votes
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Good but a problem
July 4, 2025

The shoes arrived safely and look nice. Larry had great difficulty getting them on, as the heel and sides would fold to the inside of the shoe. Part of the problem is my husband's condition and not the shoe. But if the back of the shoe had more body, I think things would be easier. Mary

Date of experience: July 4, 2025
Texas
1 review
0 helpful votes
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Happy_lady
July 3, 2025

Thank you for sending them in a timely manner, as I really needed them, since the other did not fit!

Date of experience: July 3, 2025
Iowa
1 review
0 helpful votes
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Ortho Shoes
June 21, 2025

After wearing other brands of shoes, I'm back to Orthotic Shoes again. Just can't beat them for comfort.

Date of experience: June 21, 2025
Missouri
2 reviews
0 helpful votes
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I came across orthoticshop one day as I was looking for a discount for vionic slippers. I am so happy I found you.

Date of experience: June 21, 2025
Michigan
1 review
0 helpful votes
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Shoe order
June 9, 2025

My new pair of Spira shoes arrived so fast, and they fit well. Thanks for a great experience and great price!

Date of experience: June 9, 2025
Pennsylvania
1 review
0 helpful votes
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Address Error
June 8, 2025

Because there was an error on my address, the USPS never delivered my product and shipped it back. Orthoshop corrected my address and reshipped to me.

Date of experience: June 8, 2025
Idaho
1 review
0 helpful votes
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Always Perfect!
June 7, 2025

I have not tried on the shoes yet. I am confident they will be as good as all my other OrthoticShop shoes.

Date of experience: June 7, 2025
Illinois
1 review
0 helpful votes
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Not good!
June 6, 2025

My order was cancelled. I was shocked about being canceled so soon. I really don't know why. I should b

Date of experience: June 1, 2025
Wisconsin
1 review
0 helpful votes
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It was easy ordering, the product was as stated in product description, it arrived on time. The product was easy to replace worn parts.

Date of experience: June 6, 2025
Florida
1 review
0 helpful votes
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I have flat feet problems that require my wearing arch supports or orthotics. This was my second purchase from OrthoticShop, and in both cases I found prices to be good bargains and on-line shopping and shipping to be prompt - shoes actually arrived several days before the date promised when I placed the order.

Date of experience: May 30, 2025
North Carolina
1 review
0 helpful votes
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Support and comfort
June 5, 2025

Thanks for your product and timely shipping. 🤩🤩🤩🤩🤩😍😍😍😍😍😊Appreciate working with you. ….,,,,,,,,,;;,,,,,……………………

Date of experience: June 5, 2025
California
1 review
0 helpful votes
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I ordered thhree pairs of footwear from Orthotic Shop and was notified that two items were cancelled. No explanation was given. However the extra charge on the bill in the event of returns was still charged and not reunded.

Date of experience: June 4, 2025
Virginia
1 review
0 helpful votes
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Sole sandal
June 4, 2025

I am very pleased with the Sandal. Very comfortable. Delivery arrived on time.
I would recommend and purchase again.

Date of experience: June 4, 2025
Virginia
2 reviews
0 helpful votes
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Poor quality
June 4, 2025

The straps and flaps require more material to adequately secure the foot in both pairs, My original propets were better quality. I am returning the shoes

Date of experience: June 4, 2025
Virginia
1 review
0 helpful votes
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Great product, reasonable price
May 26, 2025

This is the first orthotic I have found that actually helps my foot cramps when I've been on my feet for an hour.

Date of experience: May 26, 2025
California
1 review
0 helpful votes
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BAD-Used slippers
May 25, 2025

I received my order and the slippers were USED. I would hope that you would check your product before you send them out.

Date of experience: May 25, 2025
California
1 review
0 helpful votes
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Ankle brace
May 24, 2025

I ordered the ankle brace and it arrived in a timely manner. Placing the order was straight forward and easy. I am wearing the brace and getting the support that I need. Great place to shop.

Date of experience: May 24, 2025
Pennsylvania
1 review
0 helpful votes
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Great experience
May 2, 2025

Great products, good customer service. I have been using these orthotics from you for over 10 years.

Date of experience: May 2, 2025
Michigan
1 review
0 helpful votes
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AWESOME!
April 24, 2025

Postal Shoes I purchased are exact size and were delivered timely. I started wearing my new shoes the very first day.

Date of experience: April 24, 2025
Massachusetts
1 review
0 helpful votes
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Easy Process
April 23, 2025

I received the materials to send back for the custom insoles. It was a simple process. My only issue was that the directions were too dark and unreadable. So, I was not able to follow them. Please create a new document for this purpose.

Date of experience: April 23, 2025