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Panash Reviews Summary
Panash has a rating of 3.7 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 4th among Indian Clothing sites.
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I was pleasantly surprised to open the box and find a voluminous outfit, beautifully embroidered and fitting just right. The pants are a lighter material and less quality compared to the rest. Would highly recommend.
Very worst, bad system, there is no such system, worst
We take all customer feedback seriously, and your comments will help us identify areas where we can improve. Please reach out to our customer support team at support@panashindia.com with the reason of your bad experience. We'd love to learn more about what specifically made your experience so frustrating.
Thank you for your kind words! We're delighted to hear that your dress arrived promptly and that you find it beautiful. Your satisfaction is our priority, and we hope the dress adds a touch of elegance to your special occasion.
I have ordered from this company multiple times and find this to be a reputable website. Items are nicely packaged with a thank you note. The fabric isn't the best of the best, however the price is right.
Thank you so much for your honest feedback! We're thrilled you find our clothes appealing for the price point. We strive to offer stylish options at accessible prices, and your review confirms we're hitting the mark for value.
Saree was beautiful. However I was surprised by the customs fee I was charged. Wish the custom fee wasn't so high then I'd have ordered again.
We're so glad you found the saree beautiful! While we can't control the customs fees, we hope you can still enjoy the quality and craftsmanship of your new piece. We value your feedback and will continue to find ways to improve our customers' experience.
DO NOT BUY FROM THIS COMPANY! I ordered a custom lehenga set for a wedding that arrived far too small and not in any way made to the measurements I provided. Besides having nothing to wear for a friend's wedding, Panash refused to refund me unless I returned the garment to them in India (which cost me another $100). Now that it's been returned, they simply don't answer my emails requesting the refund they promised. This company is a total scam!
Ordered one product on 7th Nov but they did not even shipped it till 20th Nov.I asked them to give refund multiple times.they just reply to message with ''you will get your refund within 2-3 days but never received it till date.customer care number never receives the call.
Bought an item on 7 Nov 2023. Needed it by 27 Nov. Panash team kept saying everyday that shipping will be done in 2-3 days, but no action was taken. Finally cancelled my order on 21 Nov. Thereafter they said the refund will be reflected in my account in 4-5 Days. Now it's 4 Dec and I still haven't received a refund. I am never buying from this website again.
We sincerely apologize for the inconvenience and frustration you've experienced with your recent order. We understand the importance of timely delivery and efficient service, and we regret that we fell short of your expectations. Our team is actively looking into the delay in processing your refund, and we assure you that this matter will be resolved at the earliest.
The shalwar arrived just as advertised. The color, design and make were perfect.
The search option is very limited and hard to navigate. The website should give us choice to select the color, size, price range, etc - all at once. Right now you can either choose the color or the style. When we know exactly what to buy, it takes a long time for us to reach the product.
Thank you for choosing us for your salwar purchase. We appreciate your trust, and we're committed to making your shopping experience positive and satisfying.
I did get it on time. Lovely fabric. Comfortable dress. Loved it
Thank you for your kind words and for choosing us for your upcoming event. We're delighted to hear that you like our products, and we're committed to ensuring a timely delivery for the wedding you have to attend.
2 items were ordrerd on 15 October said 15 days shipping still waiting very disappointed customer still waiting
We sincerely apologize for the delay in dispatching your items, and we understand the frustration this has caused. Your feedback is crucial, and we want to assure you that we are actively working to expedite the shipping process and improve our services.
Embroidery was okay. But something that is so off about the dress is color. Its so dull
We understand the significance of color accuracy, and we're committed to addressing this concern. If you have specific details about the color issue or if there's anything else you'd like to share, please reach out to our customer support at support@panashindia.com. We're here to assist you and explore potential solutions.
Extremely worse. Quality is not at all up to the mark. Extremely dissatisfied.
We understand the importance of effective communication and high-quality products, and we want to make things right. Please reach out to our customer support at support@panashindia.com to share more details about your experience and any specific issues you encountered. We are dedicated to improving and ensuring your satisfaction.
I ordered some men's clothing and I got an email that they will let me know when it shipped. I still haven't heard from them. I wanted to cancel my order but they assure me they will speed up my order. Haven't heard anything yet.
I ordered from a different company 2 weeks later and I received my order today. They kept me updated on what's going on. I wouldn't order from Pan ash again. Sorry
We regret any inconvenience you've experienced, and we want to assure you that we are actively working to expedite your order. If you have specific details or if there's anything else you'd like to share, please reach out to our customer support at support@panashindia.com. We want to make things right and ensure your satisfaction.
We understand the frustration this has caused, and we appreciate your patience as we work to rectify the situation. Thank you for bringing this to our attention, and we apologize for any inconvenience.
Im very happy about my purchase. Product came quickly and more beautiful than shown in picture. Will purchase again from you.
Thank you for choosing us, and we look forward to serving you again for your future purchases.
I absolutely loved my outfit from Panash. They provided great customer service and my outfit looked exactly the same as it was in the pictures. My outfit made me look stunning! Would highly recommend Panash to friends and family.
Thank you for your wonderful feedback! We're thrilled to hear that you loved your outfit and had a positive experience with our customer service. Your satisfaction is our top priority, and we're glad we could contribute to making you look stunning on your special occasion.
Very easy and simple ordering process!
The material wasn't what was shown and not even the color! I had asked for a purple and o got a pink.
We sincerely apologize for any discrepancy in the material and color of your order and we appreciate your understanding as we work to make things right. We would appreciate it if you could reach out to our customer support at support@panashindia.com and provide more details about your specific order. We are committed to resolving this matter promptly and ensuring your satisfaction.
Fast ordering process, great customer service in communicating delivery times and the item looks beautiful.
Thank you for choosing our brand and for taking the time to share your feedback. It's wonderful to know that our ordering process, customer service, and the item itself met your expectations.
We received the Western Indo Sherwani item and I tried it on. I am a tall and lean guy but the outfit was too too narrow. For example, for the pants, I couldn't put the pants on over my calves, so I'm not sure if the pants fit in the waist as I couldn't get it on that far. My arms and shoulders are also too big for the item and I cannot wear it. I tried to work with them to get a different outfit but they wouldn't work with me and repeated that their sizing was correct. I would willingly pay delivery fees and other costs but they would work with me to get me an outfit that fit. They never even asked my dimensions but would give me store credit. Poor sizing and very bad customer support.
We sincerely apologize for the inconvenience you've faced with the sizing of the Western Indo Sherwani and the challenges in finding a suitable resolution. Your feedback is crucial, and we understand the importance of a well-fitting garment. To address this issue and explore potential solutions, we would appreciate it if you could reach out to our customer support at support@panashindia.com. Providing your specific dimensions and more details about your experience will help us better assist you and work towards a resolution that meets your satisfaction.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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We're so happy to hear that the overall quality and beauty of your Indian outfit wowed you! Unboxing a stunning, perfectly fitting piece is truly special. While we strive for consistent material quality across all elements, we appreciate your feedback regarding the pants. This helps us continuously improve and ensure every element meets our high standards. We're glad you still recommend us, and we wish you a joyous and unforgettable wedding in India!