PetCareSuppliesReviews 334

I recently moved out of my parent's house so it's been a struggle to manage the budget. On top of that, I also have a kitty that needs to be taken care of. Thankfully, my grandmother has pets so she suggested me this online store. I was honestly surprised by the prices that this website was offering. So, I decided to get some flea and tick treatments to try it out. Thankfully, all products were of the same brand and worked amazingly on my kitty with no side effects. This is really an amazing website for students like us who can't afford to pay a lot.

I purchased two 3 pack Frontline plus for dogs on September 1. It took a long time to send and when I did receive it the product was made in France. The package didnt look right to me so I returned it. I returned it for a refund and still have not received it. This business should be shut down for fraud. I wish I looked at the reviews before I ordered. STAY AWAY FROM THIS COMPANY! I'm filing a complaint with consumer protection..

Excellent range of very high-quality pet products. I ordered a few essentials (esp. Flea and tick treatments) for my puppy and these were shipped out the next day. They arrived after a few days, it took like some five days. A little delay, but seems fine with me as the postage was free. I also asked a question by email before I placed the order and got a quick, honest answer. I will be returning to this online store to get my dog treatments in the future. Absolutely no hassles whatsoever. Also, the parcel was packed meticulously with all details -- very smart, because you don't want your post to be lost as it happened with me dealing with other companies. Good prices for very high quality & brand products. Free shipping. Good communication.

My dog is more organized than this company. They sent me the wrong product TWICE (of course replacing it with a less expensive product - Frontline sent instead of Seresto collar). They told me to keep the Frontline and they would quickly send me the Seresto I ordered. I then received ear drops. What the? The invoice was for another person, but sent in an envelope addressed to me. I called again. They said, "If you mail them their product, they will mail you yours." So now I am an employee of PetCareSupplies.com?? HAHA. I did it out of respect and empathy for the other person (and their animals) involved, not holding my breath that I would get mine in return. Two weeks later - no Seresto collar and I am out of money I have spent on the collar and shipping - $42.85. I sent an email demanding a refund, but I am not holding my breath that that will happen either. They ship internationally - it takes forever and I question the authenticity of the product they sent me (the Seresto collar didn't smell or feel like the ones I have used in the past). I tried to save money, but should have trusted my gut. I would avoid if I were you.

I love gathering information about a particular product before buying it. I do the sea when it comes to the healthcare of my two dogs. So when I landed on this online store, I was very happy to see the amount of information they provide on each product they sell. It helps a great deal for pet parents like me. Plus, I also love the price range as well. They are highly affordable and well within my budget. I really like this store and I am definitely buying from them again if need be.

Orderd Frontline + For Cats, one month ago. No product arrived and no tracking. Off shore customer support in India. STAY AWAY FROM THIS COMPANY. I should have read reviews, first. I'm smarter than this, but, they got me [this time].

I am normally the kind of person who needs to see the stuff before buying them, and that includes pet supplies as well. But my brother-in-law insisted me to give online pet shopping a try. I was a bit skeptical and all, but then I gave in. Purchased a couple of regular supplies and some new stuff as well. I was taken aback by the prices, at first. They are relatively cheaper than what the normal stores sell them at. Moreover, when I got the supplies, it was nicely packed. I think I will buy from here from now onward.

I ordered frontline, a flea and tick preventative. I received Frontline that is approved for sale in Africa. I called the manufacturer and asked if this Frontline approved for Africa was safe to use on my dogs here in the USA. Well, the manufacturer said that the formula used in Africa is NOT approved for sale in the USA and if I chose to use it, I would have no recourse if something happened to my dog. Well I decided to return the items and I have now placed my third phone call to them to return the items. After the first phone call to return, they said they would send a prepaid return package, I never received it. After the second phone call, I received a package that is too small to return all 12 packages of frontline. I have just left my third phone message, so the saga continues and I still have not received my refund of monies.

I was looking for the cheapest price on Frontline Plus, and they had it. After I had typed in my card information, a pop up suggesting that they don't give refunds if mailed to the wrong address with a box to check yes or no. I checked yes. The pop up just kept coming back on screen with no way to exit out of it or proceed.
I hit the back button and finally got away from the checkout, then I started a chat to find out if my transaction had gone through. It became obvious that I was chatting with someone who didn't know English well. At one point, I had to wait 4 minutes for "Kevin" to start typing a reply! He said my account had activated without my address or card info. Idk how that was possible. So, I called to place my order, and the first thing the rep said was that they were located in the UK and it would take 2 weeks to get my order. My dogs are going to the vet in 2 weeks. Plus, you can buy this medication from Walmart with no shipping.
Be careful where you type your card information in online. Lots of hackers out there. Make sure you check a company out before you buy their product. Most of this crap comes China anyway. Gonna look up some home remedies.

If you see a price that is too good to be true, you will be scammed.
Ordered flea collar on a Saturday at 1/4 of the MSRP. They only accept PAYPAL (Red Flag). I am waiting for a confirmation email with expected delivery date by Wednesday, (today). Nothing arrived. My AMEX shows the transaction, but it was from SHOPIFY (Expecting PP as the vendor - Red Flag). I checked my PP account and no transaction was documented. No one answers their toll free number (Red Flag). Cannot file a dispute with PP since the transaction was not recorded. AMEX is working this for me. COVID-19 or not this is a scammer.

I don't normally do online pet shopping, but pet stores near my house are all shut due to the coronavirus pandemic. My pet supplies needed a refill, and online pet stores were my only hope. Thankfully, I came across you guys. Purchased my desired supplies. Just waiting for the order to get delivered. Says it'll take a couple of weeks more, so I gotta wait. Phew! If not for this online store, I really don't know how I'd get my buddy's supplies. Thanks!

I know dear Nicole on a virus they might be behind but usually it only takes 3 ways to get your purchase and they don't see no tracking number they don't do that but your product comes with no problem I wish people realized there is a Corona virus and things take longer it took a month and a 1/2 for me to get a statement from social security and my track that usually comes at the on the 7th of the month income until the 21st come on people mail is behind