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Phastek Reviews Summary
Phastek has garnered a mixed reputation among its customers, with notable strengths in product quality and a diverse selection of aftermarket parts, particularly for performance vehicles. Many customers appreciate the fast shipping and helpful customer service, often highlighting the informative resources available for installation. However, several reviews point to significant concerns, including delays in order fulfillment, issues with product returns, and inconsistent communication regarding order statuses. While some customers express loyalty and satisfaction, others report frustrations with service reliability and product integrity, suggesting a need for improved transparency and support in their operations.
This summary is generated by AI, based on text from customer reviews
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I called to order an exhaust system for my car and they were very helpful in giving me options and explaining the differences in the various systems. I am a repeat customer. Great customer service. Thank you!
Very easy install. Had to bend the bracket down slightly so that the bottom on the catch can would clear the engine block. Other than that, the Mishimoto system looks good and works very well.
We are glad you are happy with your purchase. Thank you Denis for the 5 Star review.
The company that makes this product must think magic exists. Supposedly has a 7 inch hole in faceplate, yet 6.75 inch unit does not fit. Does not fit even with unit out of dash. Product is supposedly to utilize factory climate control and it does but here is where the 'magic' comes in, no connector for power to climate controls. Avoid this product, I'll be getting a refund.
The letters are of super great quality. They fit perfect and the adhesive is awesome. I would definitely recommend this product for anyone in the market.
Thank you Richard for the great review. Let us know if there is anything else we can help you with on you Silverado.
I purchased a gloss black ZL1 style splitter for my 2019 Camaro LT on 03/26/2020. I asked in April if there was an update, they told me it still had to be painted and I'd have an update by 05/03. Had to wait all the way through 05/22/2020 for me to reach out to them and ask what was going on. The splitter STILL was not done with no communication whatsoever. I understand with everything going on it was tough to get me the product I wanted, but TWO months I had to wait? I was ordering from at least 5-6 other car companies that were still able to get me the product in a more reasonable time even with everything going on and I'm talking about maybe a 2-3 day delay. A little disappointing that you guys left me hanging for two months but at least I know I won't be ordering from the site anymore.
Hello Julienne, we do apologize about our lack of communication. We have looked up your order and we do see that one of the 3 items you had ordered, the ACS Splitter was delayed due to the COVID-19 regulations in Canada. We do see that you did cancel the splitter and it was refunded. Again we are very sorry about the lack of communication on our part.
Ordered a bmr strut brace and jlt catch can. Items delivered quickly and intact. First time using phastek performance. Very please with the overall shopping experience, will be returning often I might add
I purchased the most beautiful wheels ever made for a Camaro. They were reasonably priced and safely delivered in a reasonable amount of time. Couldn't be more pleased!
That is a great looking wheel. We are glad you are happy with them. Thank you for the great review.
I would recommend getting your aftermarket parts from this site they have the best parts for the right price!
Thank you Carlos for the 5 Star review. We will be here the next time you need more Camaro Accessories.
The product gives my Camaro a better look and helps mine standout above the rest thank you for a great after market add on product to create the unique look
That is what it is all about, standing out from the rest. Thank you Jordy for the 5 Star review.
I have made multiple purchases with this company and already have plans for more. I am always satisfied with their products, customer service and speedy delivery time.
We are glad you are happy with you new K&N kit. Thank you Thomas for the great review.
"LOVE" my LED lights for my Camaro! My order came in rather quickly also.
Would Highly Recommend. I would definitely order again in the future.
Thank you Sandy for the 5 Star review.
Love my GM dark tail lights and Hero dark third brake light! Service over the phone was awesome (I spoke to Trae and Mike). My orders arrived way sooner than I thought they would and I love the products. Easy to understand instructions made installation even better. I will definitely be purchasing more in the future.
They do look great. Thank your Matthew very much for the 5 Star review.
Decals were as what I I have learned to expect from PhastekPerformance. Quality vinyl sharp edges. Would highly recommend.
Thank you M. C. for the 5 Star review. We are glad you are happy with you vinyl purchase
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PHASTEKPERFORMANCE HAS THE BEST PARTS FOR YOUR CAMARO AND THERE'S NO QUESTION ON THEIR EFFICIENCY IT'S GREAT. IF YOU WANT TO CHANGE THE LOOK ON YOUR CAMARO OR UPGRADE TO A BETTER PERFORMANCE PART I WOULD TOTALLY RECOMMEND PHASTEKPERFORMNACE.
Thank you Emilio for the great review. And thank you for the recommendation.
Got my gears installed at a local race shop. I love them. It really wakes the car up! Gotta love that 3rd gear pull on the highway! Lol you can really tell it launches much better as well. Only thing that sucks is the kit doesn't come with new axle and pinion seals. An option to include differential bearings would be nice as well, since you should really consider doing that while your in there! But it's an amazing upgrade.
Superior parts and supplies. Love these guys! Orders received promptly and any returns handled in an efficient manner. No issues with Phastek, They're the best!
Thank you John for the 5 Star review. We are so glad that you had a smooth transaction with Phastek.
Order these parts for my Camaro and upper control arms didn't fit. I called before I ordered and was told they fit I return the upper control arms now I have to wait two weeks to get the correct arms. Not happy won't order parts from Phastek Performance anymore.
Parts I bought from Phastek were exactly what I wanted. My car looks great! Will definitely be buying from Phastek again.
Thank you Robert for the great review. Springs really do make a difference.
Shipped very quickly to the shop I had the headers installed at. Came in well packaged and nothing damaged. I was told it only took 5-6 hrs to install. Once tuned car sound amazing and added about 30-35 WHP. I've had no issues since the install 2 months ago.
I had the shop ceramic coat the headers, so I guess it would nice to have as an option when purchasing to buy them ceramic coated already. Wouldn't mind paying a little extra out of the box for it.
Overall well worth the money.
Thanks.
That is a great HP gain. Thank you Abraham for the 5 Star review. We do hope to have ceramic coated headers as an option in the future.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Alan for the great review. We are happy that you returning customer. Please let us know if we can help you with anything else.