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Phastek Reviews Summary
Phastek has garnered a mixed reputation among its customers, with notable strengths in product quality and a diverse selection of aftermarket parts, particularly for performance vehicles. Many customers appreciate the fast shipping and helpful customer service, often highlighting the informative resources available for installation. However, several reviews point to significant concerns, including delays in order fulfillment, issues with product returns, and inconsistent communication regarding order statuses. While some customers express loyalty and satisfaction, others report frustrations with service reliability and product integrity, suggesting a need for improved transparency and support in their operations.
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Je suis tres satisfait de tout mes piece et je les recomandes a qui conque! Et service a la clientelle exellant reponse rapide et efficace!
Quality product and fast shipping. Had a issue with shipping company and phastek handled it with one call from me. They tracked it down and made sure it was on the way to me again. Even called to ensure it was delivered. Not many companies would do that once the product leaves their facility.
I ordered wheels for my 2013 camaro ss. The service was great received the wheels in less than week. They are on the car and it looks amazing.
Thank you,
Mike
Even when i was wrong an had problems they still managed to help me im glad im doing business with you guys..
I purchased an MRT back window louver for 2013 Camaro SS. It doesn't fit. Good thing I didn't stick the hinge pads to my back glass without test fitting it 1st. But even worse is the customer care I've received since reporting g the issue. Seems lime I am being slow walked to the 15 day mark so that they do not have to accept return?
The product isn't worth the $480 I paid plus shipping. The this g doesn't fit it cut into my paint and also the powdercoating is belmished.
Awesome products, customer service & prices... Everything ordered fit perfect and looks great. Thanks for everything.
This is a excellent website for whatever you need for your camaro. They also ship right away. Plus there is help if you need it, if you need help installing whatever you ordered. I am just very pleased. Love this website
Worst customer service ever, I ordered some black side window covers by Drake and the came in through USPS and the were damaged. I contacted customer service and they asked for pictures of the damaged product and box, I sent them and they replied saying they would get the claim started. I later contacted them again asking for the status of the claim and they said they had never received any pictures from me. So I resent them the pictures plus the proof that they had already received them, they then replied with "we will get a new kit sent to you right away" and i still haven't seen anything. I contacted them a third time asking for the status of my shipment and I have yet to hear from the Phastek Performance customer service damage department.
I just wanted to let you know that I'm very happy with all the purchases I have made. The products are great and I can be any happier with the great customer service you guys give. To everyone reading this if you are in need of any products for your 5th gen Camaros make sure to buy them from Phastek Performance.
I ordered the item over the weekend, and everything came within 4 day! Super fast! And the prices are very competitive!
I got my 2013 Camaro and wanted to protect the paint fron sun and bird stuff. I have gone through 4 covers and not happy with any of them, all were returned. Thought I would try again. I ordered the Noah All-Weather cover and received it quick. Right out of the box the cover fit like a glove. Easy on, easy off, stays put and even in some wind it never moved. At last my baby is protected and I don't have to worry about it. Thanks for a great cover!
I bought the ZL/1 replaca wheels. I bought them as two set of two because of the size difference front and rear. After I bought them I noticed where I could get a set of four for a discount. I talked to a sales rep and with no problems they gave me a store credit for the difference. I will be buying from you all again,
PS The wheels look great!
This time around I purchased a max air flow sensor. As always my order was shipped and arrived fast. Product was just as listed.
I am now in the process of ordering a supercharge package from them because of there quality of business and support.
The headers fit nice and very easy to put on. Very cheap too. I can feel the difference with throttle response and torque. The only down side is the passenger side seems to have a small leak no matter how tight I get it just a small leak. But all in all there very nice.
Easily installed and major improvement in lighting. See photo for difference... left bulb is stock bulb and right bulb is plasma led bulb.
I would def be back to buy more from them they are great at what they sell great staff
Nothing but great customer service to back up great products...
My husband loves this company. It has everything for his 2013 camaro SS. They were so helpful and kind to take a phone order. Arrived within 5-7 business days. They were also nice enough to give me a T-shirt after I asked. Since my hubby is such a devoted customer and will continue to be. We purchased light covers for the tail lights, side markers, and reverse lights. You need to take your time to do it right. But, it makes the car look mean. We love it!
It's my first order by Phastek Performance, great customers service, they takes time to answer all my questions. And i was really surprised, that 4days after purchase confirmation, i ve already received my order, although I live in FRANCE!
Thanks at all the Team.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members