Contacted Vanessa C. From Pink blush maternity 5 times over a period of ten days. Each time she asked the same question that I had responded previously repeatedly. It is as if I am talking to a wall. As of now I haven't heard from her again in over five days. I have an item to return since the quality is terribly poor. Totally unimpressed with their customer service and with the quality of their products. This entire purchase has been a nightmare from the beginning and I would not suggest purchasing from here!

Yeah their stuff is cute, just don't ever plan on wearing it more than once, let alone washing it. I wish I would have read reviews before purchasing. The quality is atrocious. I can't believe they charge a premium for this garbage. Every shirt and dress I bought is this super thin overly stretchy material that shrunk in weird places AND every single sweater (also thin) balled up on the first wash. And it gets worst is their cardigans. I bought a plaid one that literally came out of the first wash WITH HOLES. I'm not even kidding! And the other cardigan is apparently made out of some horrible smelling plastic/polyester threading that I've washed THREE times and STILL can't get the smell out. I haven't even worn it because I don't want to smell it all day especially while I'm pregnant. I did return pants because their sizing is WAY off. I made sure to document my order and read the directions carefully made everything as simple as possible for them so they didn't try to rip me off, and I STILL had to contact them for my refund. Do not buy this crap!

Was excited to find a cute Maternity dress for my Baby Shower. I couldn't decide on one so I purchased two. Unfortunately there was a glitch in their system and the 25% off code CRAVING25 wouldn't work. I then tried to get the 10% coupon code for signing up for email but within several hours and trying with two email addresses it too didn't show up. I went ahead and ordered the dresses and tried to call the help line however they were closed. I wrote two emails and finally decided to just call them back today.
I asked the lady on the phone if they could honor the BLACKFRIDAY special that happened less than 9 hours after my order where the initial special wouldn't work, she said no but she would honor the 25%. I then asked her to cancel my order and I would just reorder it even though it would just save them shipping if she could just honor the deal instead of me sending it back. She said "no, your order should be there on Wednesday and you can just follow the instructions for a return and just reorder it at that point if you want to."
I asked to speak with a manager and she said no one was available.
No sorry, no thank you for your order, no real care for much. I've worked in customer service for years and I feel this could have been handled much better and with more care. I will be removing the items placed on my registry and change them up for a different maternity store. Unfortunate.

This website has super cute and stylish maternity clothes, so I was super excited to order from them. That being said their clothing is far too small and will most likely not fit 80% of pregnant women. I have a pretty petite figure... 125 pounds, size XS/S depending on brand, and size 2-4 in dresses/pants and literally their mediums are tight on me. I'm not even out of my first trimester yet and I can barely fit in their clothes, I'm barely even showing. Also would like to note that I'm S and XS in every other brand of maternity clothing I've tried. I would steer clear from this site, not worth it at all!

The return policy is a rip off. Who has a 30 day return policy these days? More specifically, why would a company in this particular retail niche have such a policy? Pregnant women have very difficult time finding clothing that fits well. PinkBlush allows little time to assess the fit before revoking the return privileges. It's very poor customer service. I won't be purchasing anything else from PinkBlush and will discourage others from doing so.

I had bought a pair of pants for my friend on July 2nd for her baby shower that was on August 5th. I reached out to them on August 11th (after my friend had tried them on and found they didn't fit) and asked them how I would do a return. I was told that I couldn't return the item for a refund as it had been 30 days from the shipping date. I have never heard of such a short return period from a clothing company and now will not be able to get ANY of my money back. I obviously still had to get my friend something that would work and ended up losing $77 because of it, not to mention the additional money I spent on a REAL clothing company with a decent return policy. NEVER SHOP HERE.

So I mailed back 2 shirts that were simply too tight on me. I went through and printed out the return address label, folded the shirts and neatly stuffed them in an envelope that I sealed and then applied another layer of packing tape. I had a tracking number and realized that they had received my package yet I had not received a refund after 2weeks. So I sent an email to see what the hold up was and I was told that they received the envelope, but that it was empty inside. Ummm empty?!?! She then proceeded to tell me that when they opened it there was nothing inside and that the envelope did not appear to be tampered with. Ummm then where are my shirts? I asked them to send a picture of the envelope as proof to both me and Fedex so that I could file a claim. I was then told that they do not take pictures. Ummm Im sorry, but if I received an empty envelope I would take pictures as proof! That was $100 that I will never get back and the lady was so rude and said it wasnt their fault and blah blah blah. I will never order from them again!

I ordered 5 items and only received 3 of them. I reached out to customer service 3 times and finally 6 weeks later my email was returned. The representative Lindsay proceeded to question why it took me so long to report the missing item and then basically accused me of lying about said items, claiming they were in the package and I should look again.
After she checked the cameras to make sure that the items were indeed not sent to me, she resent these 2 items.
It is 7 weeks later, I still don't have the dresses I ordered and the jeans that I actually did receive are ripped and completely unwearable after only 3 weeks of use.

DO NOT SHOP HERE!

I wish I could send a picture of the product! I am so disappointed and appalled by what I found in my package! The tie string of the delivery robe I purchased was ripped in half and taped back together! TAPED BACK TOGETHER! Do you not have any pride in the quality of your products who in the world has The audacity to send a product out to a customer after destroying it and trying to relate it by TAPING It! I want my money back right away! Now after reading some of these reviews Im not even sure if Ill get my money one customer said they sent their product back a year a ago and never got the money! The meat you can do it send me a new robe tie. Im am beyond blown away and disgusted, it sucks too because I was going to buy more dresses and now I will never shop here again.

Very rude to deal. I wanted to exchange a dress and they told me they'd send a shipping slip for me to send the dress back. After I ordered the correct size, I never revived the slip. I emailed them once and the question was ignored, then the second time they said they don't send shipping slips to international customers. So I have an email with them saying they would, and now they won't honor that. It was a mistake made by them so now i have to pay extra shipping. The lady was very rude and just said thanks! Have a nice day. And completely ignored my complaint

Sooo disappointed with customer service!. First time customer are asked to sign up and get 10% off their first purchase. Once you sign up there are TONS of exclusions leaving me unable to buy anything. Called customer service to ask about the 10% off coupon and exclusions, service lady was unbelievable rude basically saying "too bad". This left me so update I refused to buy anything because I do not trust if there is issues in the future they will be handled approprietly.

Many of the dresses on this site look very cute, but the customer service here is poor. They also don't make nearly enough dresses, as it seems that every time I go to buy a dress, it is either out of stock or only available in one size (usually Small). It's very frustrating to waste time looking for a dress, only to be told that the dress is out of stock when you try to actually buy it. I've visited this site a number of the times over the past few months, and I am still yet to successfully buy a dress!