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PogoReviews 302

2.7

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Pogo Reviews Summary

The overall reputation of Pogo reflects significant customer dissatisfaction, largely stemming from perceived declines in game quality and customer service since its acquisition by EA. Users frequently express frustration over technical issues, a lack of engaging content, and aggressive monetization strategies that detract from the gaming experience. While some customers note improvements in customer support responsiveness, these instances are overshadowed by widespread complaints regarding unfair game mechanics and withdrawal difficulties. The general sentiment indicates a strong desire for Pogo to revert to its former model, emphasizing the need for enhanced game enjoyment and user trust.

This summary is generated by AI, based on text from customer reviews

service
36
value
35
shipping
10
returns
11
quality
31

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New York
1 review
46 helpful votes
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BYE BYE POGO
May 22, 2020

Since EA has taken over, Pogo has become unusable. I've been a member forever, but this is my last subscription. I can't even get on the site right now due to some security or privacy issue that has been going on for a month. Maybe the hackers can bring back the fun in POGO. I suspect that EA is catering to teenagers who want violence, blood and explosions in their games and they've put us old folks out to pasture. Well, I'm going... someone else will get my time and money now.

Date of experience: May 22, 2020
Illinois
1 review
12 helpful votes
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I QUIT POGO!
May 4, 2020

My subscription was up this month so I cancelled it and did not renew. I don't like anything about the changes they have made to Pogo. My favorite game was Solitaire Gardens and it is gone. The new graphics are big and dark and look like they are for little kids. Pogo has no respect for their members. They must think we are fools and we would just accept the changes. They are losing their loyal members. They think they will attract young players but they won't because young players like the more exciting video games. Pogo has ruined their site! I would rate it a 0 if I could.

Date of experience: May 4, 2020
Pennsylvania
1 review
15 helpful votes
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I paid the subscription for years and now the scrabble game against the robots is to easy when using the expert setting and many of the games I loved are gone. I was half way through an ongoing goal for months with a mahjong game where you had to make your way through all of the countries and poof its gone. I had months of my time invested in that goal. I will not be renewing my subscription.

Date of experience: May 2, 2020
Florida
1 review
19 helpful votes
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I Hate the new POGO
April 29, 2020

I will not renew it stinks. Classic Pogo was wonderful Everything was easy to find no hassle. I believe it costs more now to play games that were once free. My annual dues should more than cover their costs and give them a profit. Very unfair what they did.

Date of experience: April 29, 2020
Colorado
1 review
30 helpful votes
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Pogo sucks
April 23, 2020

I hate Pogo now they ruined it, been playing since 2001, I will never buy a membership ever again, what a crappy bunch of games, some advice for pogo, put all your new ideas in the toilet and flush them, go back to old pogo! I am done with this junk!

Date of experience: April 23, 2020
Maryland
1 review
5 helpful votes
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Where did POGO go?
April 19, 2020

It is clear that the new owners of POGO had no intention of maintaining any identity of the original POGO. It was fun! I miss it. What has replaced it is a bore and a waste. Pity.

Date of experience: April 19, 2020
Missouri
1 review
10 helpful votes
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I will not renew my membership! My favorite games are no longer available. The games that I do play are boring. Nothing changes. I play Tri Peaks, the cards don't change, nor does the backgrounds. Where are the points? I did have over 2 million and I accumulated gems. Now you have to purchase them even though you are paying membership dues?

Date of experience: April 18, 2020
California
1 review
36 helpful votes
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I gave it one star only because there is NO STAR to click on. I've been with Pogo over a decade with millions in points. This EA has ruined what was fun and obsessive daily games. They have my money for this year, that's it I'm done with this rotten disappointing excuse for fun. I'll be giving up all those hours to get those points because Pogo has hit the skids. Don't bother.

Date of experience: April 13, 2020
Ohio
1 review
4 helpful votes
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I've been a member since they started way back and have had to go off when working and trying to care for my disabled hubby (Marine) while he was undergoing various treatments. Back then, it was a good, fun site where I even found a few neighbors playing (we started our own Canasta card group one night a week in our homes) and it was fun. Later the leagues started coming in and the cheaters started. I had been playing since long before Pogo came along, so I was always being accused of cheating and moderators and/or Pogo higher ups refused to do anything. I finally quit for a while and came back under a different name where I only played not for points or a league - just for relaxation. It was better and then Pogo dropped the bomb - more than half of the games were going to be gone. Of the ones I enjoyed and played there are only 5 that will still be there when the marathon mess is over with. I had thought that the Crazy Cakes 2 would be fun - the original was and you didn't have to buy "extras". Wow! Now that is almost all you do if you want to advance! My subscription will be ending this June and I will not renew. Goodbye Pogo - you were a great friend while I was nursing my husband due to his battle with cancer. Maybe some day, Pogo will come back as something that is really fun and not just a childish money grubber, but I'm not going to hold my breath waiting.

Date of experience: March 25, 2020
Florida
1 review
14 helpful votes
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Pogo sucks
March 25, 2020

It was enjoyable playing with other players and chatting. It really feels like a rip off. When my anniversary comes up I am dropping pogo. Or bring back the old games. Add a photo, really! Been a member since 2005 This really pisses me off.

Date of experience: March 25, 2020
Alabama
1 review
8 helpful votes
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I used to love pogo! Now you have to buy gems to continue many of the games, on top of the subscription fee! Of course the challenges always include on of these games that require gems or your playing the same level over and over! Bleh I will not be renewing my membership!

Date of experience: March 9, 2020
Virginia
1 review
23 helpful votes
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After 21 years of playing here, Pogo decided to change everything. It is a mess and I hate the "new" games. Graphics are awful, layout is confusing, and all the games I loved to play are being discontinued. Bah, humbug. I will not renew.

Date of experience: March 9, 2020
Vermont
1 review
13 helpful votes
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POGO just sucks now
February 27, 2020

Wow. I got a 3 month membership after being away from POGO for a few years. It was a little splurge for myself. What a disappointment. The new games are horrid. Many of the old games are gone or literally revamped/destroyed. There are no more jackpots, and very few multiplayer games. I will not renew.

Date of experience: February 27, 2020
Minnesota
1 review
13 helpful votes
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After 14 years of being a paying member, the changes they have made have ruined the experience for me. No more tokens (which were fun in my opinion) the loss of favorite games and the the upcoming loss of many more games in March. I enjoy playing Trivia (gone in March), Payday FreeCell (the redesign version is lousy), and Crossword Cove (now THAT was a mess when it disappeared for 1 year and then returned with no tokens).
Their replacement games are rigged so that you are forced to pay additional cash for power ups just to complete them. Sigh... what was once lots of fun has now been turned into a far less fun and FAR more expensive site if you want to play the games.
So I made it thru 14 years, but there won't be a 15th. SAD TO SEE!

Date of experience: February 15, 2020
South Carolina
1 review
17 helpful votes
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Yes, a family friendly site filled with cheaters, stalkers, and poor sportsmanship, presumably Democrats! Pogo was great many years ago when I joined. I noticed at the time that there would be random messages from odd foreign names such as Zika saying go to POGOCHEATS.net and you can win Pogo games. The messages were repeated in numerous chat rooms and at the time I thought nothing of it. I started to realize as I played Boggle Bash players were earning unattainable scores at least by humans. Light bulb, the players had purchased cheat software from POGO, called double dipping on funds, and allowing players to cheat, pissing legitimate players off! Even now you can go to a Boggle room, and see a player called BSlinge124, who is a nuisance, and a cheat. Pogo not only allows this behavior, but, they get money from both legit and non legit players. There is no chance of beating a purchased cheat software(bot) and it makes me want to reach in the computer grab the person by the neck and choke em! What is the point in cheating? Get praise from a bunch of clueless players who think you are a Boggle genius! Wake up people! I am paying to be annoyed by Pogo and the cheats that it sells cheat software to. Seems unethical to me, and I will no longer be abused by the greediness, and sneakiness of the EA SPORTS morons. Family oriented, yeah, Gambinos, or Gottis! Maybe I can get one of them to take out the cheats! Good riddance!

Date of experience: February 11, 2020
Rhode Island
1 review
46 helpful votes
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SAVE YOUR MONEY!
February 9, 2020

Games constantly crash and freeze. Like most internet sites like this a place for full grown adults to act poorly. Some good people but few and far between. I was a member for years. Should have left sooner. They will tell you what you want to hear but never fix anything this site is just going to crash and burn. I would give it 0 if I could. I saw one set of reviews for this that gave it 5 stars I don't know who they are paying for that one, certainly not the players. Too many free apps out there.

Date of experience: February 9, 2020
Florida
1 review
38 helpful votes
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I've been a pogo player since 2001 and I've never seen it like this. EA games took the fun away and replaced it by greed and more greed!
Sucks!

Date of experience: January 30, 2020
Michigan
2 reviews
18 helpful votes
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Change is NOT PROGRESS
January 30, 2020

I have been a Pogo Member for over 10 years and have played for untold hours. Last year, several of my favorite games, including QWERTY, were discontinued. The new HD graphics are awful! I have tried to like them, but to no avail. Again, favorite games such as Jungle Gin and Slots of Atlantis are going away. Stayed with POGO because there were no good alternatives; but now I seldom visit the site and will NOT be renewing my subscription. I do not know if the problem is with POGO or with the "new technology", as they claim. Regardless, I have lost all interest in this site.

Date of experience: January 30, 2020
Kansas
1 review
77 helpful votes
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I understand that technology has ruined many of my favorite games, but that is unavoidable. What is not unavoidable is the way Pogo now manipulates the games - you are so close, so Pogo offers to sell you more chances to finish the game. It is actually predictable that you will stall and be invited to purchase more tokens to continue. I will miss Pogo. What a shame to ruin such a popular site. Bye

Date of experience: January 8, 2020
Canada
1 review
88 helpful votes
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I've been a paying member on pogo for over a decade, all of my daily favorites are now gone, zero interaction with others. I remember the days when people would actually win $2000+ jackpots. Okay, I can do without that but it was the interaction with other actual players that made it fun. I won't be renewing my membership, it's now a joke and has nothing to hold my attention nor spend my time.

Date of experience: January 4, 2020