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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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Very easy to navigate the website. I was happy to see that there was a lower price option compared to Expedia and Priceline, which had rooms that were close to $100 more per night.
Easy booking, cheap price, first time use, hopefully everything okay. Thanks.
Everything's fine, thank you. However, I'll still contact the hotel directly to confirm that prestigia.com has already made the requested reservation.
It is a good service, and reliable, I am satisfied with that.
So far so good great price and I've checked with the hotel all confirmed
Het is de eerste boeking bij prestigia en die verliep heel vlot
Not sure what reservation this is for, but so fat this all seems so god!
Good experience in purchasing this room in Las Vegas. 😄 Will come back to
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Everything went very smoothly. The booking process was very easy.
Very easy and straight forward to complete with prompt confirmation
Not used this iwebsite before, however I found it was really easy to use and making the reservation was straightforward.
It was definatley the most cost effective deal available at the time and suites my requirements perfectly.
Excellent thank you It was easy, simple, and a pleasure to work with
Great service, so easy and great price, the location we wanted
The Prestige website offered a great price for the hotel I booked. The website was also very easy to use.
We were looking for a Hotel in Boston. Prices were higher than expected but it was easy to navigate and check out. Too bad there is no Veteran discount available.
Great! It was easy to use the site. I was happy with how easy it was.
This was the first time using the Prestigia website. The site was very easy to use.
Comprehensive hotel listing in the website. Easy to look for the hotel you like. Fluent booking process. Quick confirmation within seconds.
I booked The Residence Mauritius through Prestigia for our first anniversary trip, and the process was smooth from start to finish. The booking confirmation came instantly, and the hotel details matched perfectly with what was advertised. Payment was secure, and communication was clear. Prestigia's pricing was also better than other booking sites I checked. Looking forward to the stay — if the hotel is as good as the booking experience, it will be perfect. Date of experience: 14 August 2025
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team