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Prodigy Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the educational value and engaging gameplay of its product, particularly for younger users. However, a significant number of reviews highlight frustrations over the increasing emphasis on paid memberships, which many feel restricts access to essential features and content. Concerns about graphics and gameplay changes, along with difficulties in obtaining refunds and poor customer service experiences, have further tarnished the company's reputation. Overall, while the product has potential, the current customer service approach and pricing strategy are major points of contention, leading to dissatisfaction among users.

This summary is generated by AI, based on text from customer reviews

service
6
value
7
shipping
5
returns
6
quality
8

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Washington
1 review
7 helpful votes
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No
September 22, 2022

Dont play this in your free time, i mean, its got good graphics but the story, the quests they suck and repeat.
If you dont get a membership, your're not good at the game. Members get everything. Matchmaking is unfair
For the battles with people. The battle system against monsters is, well, bad. There are at least 3 monsters per
Page and the fight you if you get within 3 feet of them

Date of experience: September 22, 2022
Ohio
1 review
21 helpful votes
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It is SO expensive. I was one of 4 kids who hated Prodigy in my class. Basically it's all anyone played. It's just ADDICTING. Don't get me started that they copied 2 games and made them worse. It never actually forces you to learn math. It puts selling their stupid membership above any actually learning. You go into Prodigy thinking you will learn some math, but nope. Instead you're playing a corny weird game about killing animals or putting them in captivity for eternity. I never want to play this garbage again. Parents, DO. NOT. BUY.

Date of experience: July 16, 2022
Nevada
1 review
12 helpful votes
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Such a weirdo site in general. But whatever. Reoccurring fees all year long. Can't cancel subscription it's nearly impossible to find the buttons. I'm very tech Savy for being a mother. But dang. This site will give you the run around for as long as you let it. DO NOT WASTE YOUR MONEY!

Date of experience: July 4, 2022
California
1 review
9 helpful votes
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I noticed my credit card was charged of a full year membership and I logged in to cancel the membership. It is only 2 days after the renewal date and there is no option for refund.

Date of experience: June 22, 2022
Canada
1 review
2 helpful votes
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In prodigy, Parents are very dissatisfid with everything. The game does not help students learn math. I have been playing the game for over 5 years.

Date of experience: May 24, 2022
Washington
1 review
13 helpful votes
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ADDICTIVE SCAM!
May 20, 2022

This is a total scam. I've been trying to convince my kid for months to get off this thing - but it's incredibly addictive. Plus it is constantly pestering you to sign up - even though it is ridiculously overpriced. Not to mention that it loads slowly!

- A seriously concerned parent

Date of experience: May 20, 2022
Kansas
1 review
13 helpful votes
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I got a $74.95 charge on my charge card for a one year renewal (it's automatic). I went on their website to cancel. Beware that if you cancel your membership you have to "expressly request a refund" or you won't get one. The problem is they don't tell you how to request a refund on their website, nor have a telephone number to call and talk to someone with customer service to find out. They have a place on their website that says "Submit a Request". I submitted my request for a refund that way. Frustrating to say the least. They're trying to make it difficult for someone to get a refund.

Date of experience: May 10, 2022
Arizona
1 review
7 helpful votes
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This is crap
April 26, 2022

My son did a membership and we put it on the wrong account so we called a customer service guy and he hung up so this is crap

Date of experience: April 26, 2022
New Jersey
1 review
5 helpful votes
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This is GREAT
April 22, 2022

This is 1 googol times better than (cough cough) iready and (cough cough) IXL. This is math but actually fun. People need to stop using IXL and Iready and start using this. I love the story mode premise. I LOVE the music for pallet pass. The Ice theme is also good. We actually need to start buying this. This is one of the learning sites that actually work. I love the Pokemon like premise. USE THIS MORE. How could you not love this. The Pallet Pass music is the healer of depression, this is the healer of IXL and iReady. You aren't punished for getting answers wrong, you are rewarded for getting them right. Now THAT'S what I call America. Keep up the good work Prodigy! You deserve lots of $$$. Now don't turn into iReady and IXL.

Date of experience: April 22, 2022
Florida
5 reviews
28 helpful votes
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I used to spend an prosperity of inventing time into the program. Prodigy facilitates children with reminiscing mathematics that they will need to know when they are much older and/or in their thorough stage of maturation. The crucial complication I have is that you have to become a subscriber to the membership to authenticate half of the commodities in the game. I get that they have to accumulate revenue, but it's as if if I wanted to purchase a property in the game with fictitious finances, I'd only have two substitutes, both of which are minimal burdensome. There are a few discrepancies as well, but I was never encrypted or anything. I wouldn't advocate this game to students in middle school or above; it's structured for younger audiences.

This is a cautionary narrative to everyone who is rhapsodized to purchase the game's augmentation. If you register for this service, you are consenting to tolerate recurring fees debited from your financial institution. A one-month paid trial period might ultimately cost you a great deal of finances. They have constructed this site in such a way that it is exceedingly arduous to access a one-time transaction. Also, the fact that it is nearly impossible to contact these individuals after you register for an account reveals that they are specifically passionate in your revenue and are ambivalent about any concerns with their reception.

Date of experience: April 13, 2022
Australia
0 reviews
19 helpful votes
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Scam
January 23, 2022

BEWARE that if you sign up to this product you do not accept recurring fees extracted from your bank account. A one month paid trial experience could ultimately cost you very dearly. They have set this site up so it is very difficult to access one time payment. SO BEWARE. I have had multiple payments taken from my account without my knowledge. Also the fact that is almost impossible to contact these people after you sign up shows that their only interested in your money and not worrying about any issues relating to there service. I have tried many times but with no success.

Date of experience: January 23, 2022
Canada
1 review
5 helpful votes
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Not good for math
October 31, 2021

I was watch my son then i saw him get a wrong answer even tho he was right i will sue you prodigy!

Date of experience: October 31, 2021
New York
1 review
7 helpful votes
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BRUH MOMENT
October 21, 2021

I have been playing prodigy for 2 years and i loved this game its a master it helps me alot and they update after awhile so it good to log in all the time.(my name is Captain Noah in prodigy and im lvl 100.

Date of experience: October 20, 2021
Australia
1 review
6 helpful votes
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I LOVE PRODIGY
September 2, 2021

Prodigy is a good app. You should give it 5/5 stars! It is like a math game so fun that your child will play every day!

Date of experience: September 1, 2021
New York
1 review
6 helpful votes
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$#*!ing sucks
May 5, 2021

So $#*! never seen a game so $#*! of my life you wanna know why i put in the right answer and it was wrong because i put it on the wrong side pf the $#*!ing thing if it was 1x2 and it will be wrong because this $#*! website says its 2x1 this website $#*!ing can suck a 2cm scabby $#*!.

Date of experience: May 5, 2021
California
1 review
3 helpful votes
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STUPID
April 20, 2021

It litterally logged me out of a rune run and there litterally is math problems that are broken like bro clean your game!

Date of experience: April 20, 2021
Pennsylvania
2 reviews
80 helpful votes
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Meh- just meh.
March 26, 2021

Honestly Prodigy is ok. (better than I-Ready or Reflex Math) It isn't as good as some students make it seem though. It does baby us a little bit, and the whole story is literally just a joke. (I am not serious but still)

Noot can be cute or annoying. Like Paimon from Genshin Impact, but kinda cheap. (I know Prodigy came out before Genshin btw)

The whole thing is OK at teaching, but I prefer Mosaic (Scootpad) or just worksheets.

Date of experience: March 26, 2021
New Jersey
4 reviews
21 helpful votes
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Before I used to love prodigy, but now its just a long distant memory. Like the membership ITS EVERYWHERE. CERTAIN CLOTHES, POTIONS, HOUSE ITEMS ARE MEMBERSHIP. SPINNING THE WHEEL MORE IS MEMBERSHIP. THE DARK TOWER IS MEMBERSHIP. FIGHTING SOME BOUNTIES ARE MEMBERSHIP. THE CLOUD, DANCES ARE MEMBERSHIP. HECK, EVEN EVOLVING IS MEMBERSHIP. THIS IS OUTRAGEOUS!

Date of experience: March 16, 2021
Maryland
1 review
11 helpful votes
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Great game!
March 15, 2021

I LOVE prodigy so much and i've been playing since I was in 2nd grade! Abigail Gearleader is my wizard's name. It contains wizards and battling but the battling isn't bad. When you defeat a monster (They are cute monsters) they just run away. The only advertisement is a membership. It pushes way to hard! You can only rescue 10 pets and you can't buy, wear, or use specific things. But overall... I THINK ITS GREAT!

Date of experience: March 15, 2021
California
4 reviews
46 helpful votes
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Pretty good game
March 9, 2021

I used to play this game all the time. Prodigy helps kids remember math that they will need to know when they are older and/or grown up. The main complaint I have is the fact that you have to become a member to unlock half of the things on the game. I get that they have to make money, but it's like if I wanted to get a new house on the game with fake money, I would only have two choices, and both of them are small and annoying. There are also a few glitches, but I was never hacked or anything like that. I wouldn't recommend this game to kids in middle school and up; it's more set up for younger audiences.

Date of experience: March 9, 2021