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Puritan's Pride Reviews Summary
The overall reputation of the company reflects a significant decline in customer satisfaction, primarily due to persistent issues with order fulfillment and customer service responsiveness. While many customers acknowledge the quality of the products, they express frustration over frequent stock shortages, delayed shipments, and inadequate support when problems arise. Complaints about billing errors and unfulfilled promises of refunds further exacerbate dissatisfaction. Despite some positive experiences with customer service representatives, the prevailing sentiment indicates that operational inefficiencies and a lack of transparency are undermining long-term customer loyalty and trust in the brand.
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Would give 4 stars but Puritan's Pride sends too much email for my taste, even after opting out of it. Besides that aggravation, this is a great site company to get vitamins at a decent price. They have buy 2, get 3 free offers all the time and usually waive s/h fees with a minimum order. Very quick deliveries on their products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members