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QVC has a rating of 2.6 stars from 480 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 8th among Bath & Body sites.
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I have been a customer for over fifteen years. I love using the on line feature, I especially love that they stand by their products for thirty days with a full money back guarantee.
QVC has fantastic customer service. For questions, ordering g etc. Highly recommend QVC. Michael
I recently had a purchased with QVC and totally unsatisfied with the product because its not worth of money.
Have bought item and also returned items with this company. They are well trained customer service reps. Never had a problem with them. Good quality and good prices as well. Courteous and thorough service.
I love shopping with qvc. I recently bought a water filtration for the kitchen. Awesome price, and fast delivery. Very happy that I'll be able to drink clean water all summer!
Mostly great. At one time you would get a letter if you returned a certain percent of items. But I found the sizing is not consistent between some brands. I stopped ordering for awhile and then started back. Since this practice is totally the opposite of what the hostesses say, "try it, you have 30 days to return" this practice might have dtopped.
I shop with QVC and I love them. They are a number one professionals in all they do.
We have shopped with QVC from their beginning and have never been disappointed with their service. QVC is our favorite place to shop online.
Out of the country (retaining my American Wellsfargo Bank Account) They have blocked my calls. I am an American Citizen, born and raised in Oregon, moved to Ghana so I could live well on my social security - and because I am in Africa, I have been blackballed, even though I pay them through my Wellsfargo account I have had for over 25 years! NO FAITH!
QVC stands by it's products, is reasonably affordable and the service is friendly
I have ordered ALOT from the Shopping Channel in Canada and can't be happier. This is where most of my shopping is done. Sorry it's not in the U.S., but we are fab neighbours!
For years, these guys are good at getting you to buy what you don't need, but they are even better at accepting returns for products that have legitimate returns (wrong size, fit, color, broken, not as pictured, etc.). A model for on line shopping.
If you find what you're searching for on QVC, then it could be a good buy... but, candidly, it's never a great buy.
Consumer electronics e.g. TV's, computers (any type) are rarely a good deal at any time even though the QVC personalities, and sometimes, the manufacturers rep are telling you otherwise. Simply, their target market for most things, certainly electronics, are the "less sophisticated" about these sometimes pricey items.
I've purchased other small "stuff" from them and all went well. Never would I buy a higher ticket item here. Thus, the average 3 star rating.
There are limits to the time worth spending to get a bargain and for me QVC is too much time, and I fear a lot of its customers have simply become addicted to watching it and buying products they can't afford or don't need because of showmanship. I like my bargains quick and upfront with minimal sales pitches and QVC does not meet that need so when we had cable TV we took off all shopping channels.
Answer: No. Because QVC doesn't manufacture their own items; they redistribute other companies' products. Hence the heavy price tags.
Answer: Amazon offers many products found at QVC for better $$$ and easier delivery. QVC does have some good BOGO sales, but their shipping and handling AND taxes are prohibited. And you're looking at another 10 bucks to return 90% of their items. More than $10 for larger items and shoes. Shop elsewhere if you can. Also, QVC doesn't distribute coupon codes.
Answer: Ye my gram passed away like 5 yrs ago and she used it for maybe 10 yrs.