GiftsReviews 31

A site that offers various gifts for loved ones. Most of the items sold look very cute and possibly useful... but nothing I would actually want/need if I were buying something for myself. I ended up buying a fruit and nut basket for my father for Father's Day. The box came completely smashed and dented. When I wrote to customer service they prompted gave me a refund. Excellent customer service. Just not selling anything I would actually want...

I had a good experience with this site but not great. I ordered a cashmere bathrobe and paid for overnight shipping as it was approaching the holidays. Unfortunately it didn't ship until a few days later. I do believe the delay was related to my billing and shipping address being totally different (2 different countries) and that could have effected the release of the shipment. This was one of my first online purchases and I learned that shipping times are in addition to and after the time to process the order for fraud and picking packing. I wish they got it out sooner though. The robe was nice but a bit overpriced and nothing I couldn't have gotten at the local mall for less. Packaging was top rate.

Ordered from this with success for over 10 years. As usual, this year I went to order my MIL's gift and after three weeks she still had not received it. I called the company to find out what the issue and it turns out the item was out of stock. I never received notification or an email. I had to call them and when I did I was treated extremely rudely on top of being put on hold for almost 30 minutes. I will never order from this site again and the my colleagues who had to listen to the call have vowed to boycott them as well. Ridiculously bad experience.