business logo of ReviverSoft

ReviverSoftReviews 35

1.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ReviverSoft?
grey star
grey star
grey star
grey star
grey star

ReviverSoft Reviews Summary

ReviverSoft has a rating of 1.5 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. ReviverSoft ranks 44th among Drivers sites.

service
4
value
4
shipping
4
returns
3
quality
4

We monitor reviews for authenticity

GB
1 review
15 helpful votes
Follow Clare H.
Unfollow Clare H.
Share Review
Report Review

I found I could not download it. I tried to contact them but ended up going round in circles. I tried to register but said before they accet, I had to check my emails to see if I have received their email. They claimed to have sent me an email twice. I got an email off their website and tried to email them and it wasn't recognised. I'm already very suspcious. Don't bother to purchase. I have had trouble access my emails so I thought there was something wrong and there was a message to update my 'driverl I don't think I will be able to get my money back. But I won't be paying a subscription next year. Icouldn't download lete alone install so I'll get rid of it. Norton said it was safe.

Date of experience: March 16, 2016
Pennsylvania
1 review
24 helpful votes
Follow V M.
Unfollow V M.
Share Review
Report Review

Not BBB accredited
January 9, 2016

Both some positive reviews and the actual company representatives themselves, in replies to reviews, claims it is be BBB accredited. It is not, just look it up for yourself. Even the Reviversoft website claims it is BBB certified and their actual BBB link only goes to the BBB homepage, not any page regarding this company or their BBB status. All companies that are Reviversoft LLC in Walnut Creek are not accredited with the California BBB. It does have a rating but it is not accredited. See the photo attached

Date of experience: January 9, 2016
Brazil
1 review
24 helpful votes
Follow Fred S.
Unfollow Fred S.
Share Review
Report Review

Sorry but no...
December 20, 2015

It was not cheap, but sounded good (OK that should sound a few warning bells). Downloaded and installed onto W10 no problem. It scanned and "fixed" my PC. However - I lost all functionality. I couldn't access apps and the touch screen stopped working. I had to do a full system restore back to factory and then re-load programmes and updates to W10. I contacted support who, to be fair, responded quickly and accepted the proof I sent them of the damage caused. They also offered a full refund of the 47.99 gbp. All well and good so far. However, the refund after three weeks has still not arrived and now there is no response from support to my repeated emails. I have had to raise a PayPal dispute. The e-seller is Cleverbridge who say they are not responsible for the product and just act for Riversoft as an e-commerce site. So I have now raised it up to a PayPal claim and am awaiting the outcome. Thankfully I used PayPal and will see what happens, but my advice would be to use with great caution and avoid it if you are using Windows 10.

Date of experience: December 20, 2015
Virginia
1 review
22 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

Waste of money.
August 18, 2015

I used ReviverSoft's Registry Reviver (RR) for about two years without any problems. About ten days ago Webroot's Secure Anywhere (SA) began finding malware on the program. According to Webroot, they have marked Registry Reviver as a PUA or "Potentially Unwanted Application." Consequently, my computer will no longer run RR.

A tech at ReviverSoft told me in a defensive, patronizing, and nasty reply to turn off SA when running RR. The problem was SA not RR.

Date of experience: August 18, 2015
Texas
2 reviews
25 helpful votes
Follow AJ D.
Unfollow AJ D.
Share Review
Report Review

Errors from scans were not removed after each scan as stated by the program. Instead, before a new scan was run I was informed there were issues that were not repaired from the last scan & needed to be fixed. This happened repeatedly.

I contacted ReviverSoft but never received a response from them. I now have a new computer & didn't bother transferring ReviverSoft to it.

Date of experience: June 22, 2015
Canada
1 review
27 helpful votes
Follow L A.
Unfollow L A.
Share Review
Report Review

I have been unable to use PC Reviver since I purchased it! It says that I need to purchase the program and when I insert the License Code they gave me it says it has been used! I registered the program as directed and still have yet to be able to use it! I have also made multiple attempts to contact support and have heard nothing! Don't waste your time or energy on their products!

Date of experience: June 1, 2015
Tennessee
2 reviews
26 helpful votes
Follow Diane G.
Unfollow Diane G.
Share Review
Report Review

I purchased their plan a few days ago, they did nothing for my computer that I could tell. I unfortunately paid for their service before. Then they want me to go on site and purchase another $39.95 plan, I couldn't believe this. They keep trying to interrupt my computer and wanting me to pay them again for nothing? I lost 35.00 on their site. I guess I can just count that up to bad experience.

Date of experience: March 26, 2015
Ohio
2 reviews
36 helpful votes
Follow bill b.
Unfollow bill b.
Share Review
Report Review

It appears to me the positive reviews of this product are all written by the same person. Many of the phrases are used in subsequent reviews. The writing styles appear to be very similar. The reviews are so close in their comments, it makes me very suspicious of the authenticity of the reviews.
Bill Milford

Date of experience: July 22, 2014
ReviverSoft R. — ReviverSoft Rep
over a year old

Hi Bill,

Thanks for posting your comment on SiteJabber.

Did you have a question or concern specifically about one of our products or services?

In regards to the user opinions on this site, our products serve a very specific function and we've seen from past reviews on our site and other third-party sites that they tend to be similar in nature.

If you have any additional comments for us, we'd like to hear from you and try our best to address them. You can email us directly at feedback@reviversoft.com

Sincerely,
The ReviverSoft Team

Australia
1 review
18 helpful votes
Follow Joe Y.
Unfollow Joe Y.
Share Review
Report Review

Most of the the time, they reply with link to other webpage regarding your problem. NO INTEREST In fixing error you have.
Some reply is just nasty brush-off, I CAN NOT recommended it.
Very disappointing.

Date of experience: August 26, 2013
ReviverSoft R. — ReviverSoft Rep
over a year old

Hi Joe,

We're sorry to hear about your experience.

To address your comment about support, we only link out to detailed FAQ articles with instructional steps and screenshots for easy and quick reference. Most users appreciate the detailed guide. That being said, we intend to take a closer look at your support response and learn from any mistakes we've made.

You can also escalate your support cases if you're not satisfied with our response. We have a section here that explains the process: http://www.reviversoft.com/discussions/viewforum.php?f=29

If you're still having trouble with your computer or our product, we'd like to hear about it and do everything we can to resolve it for you. That's a promise.

Sincerely,
The ReviverSoft Team
S u p p o r t@ r e v i v e r s o f t. C o m

Philippines
1 review
9 helpful votes
Follow Marilyn K.
Unfollow Marilyn K.
Share Review
Report Review

A reviversoft customer for 5 months now. Just wanted to chip in and share my feedback over reg reviver. It's a nice little program that keeps my computer in good shape and support has been helpful. A positive experience I must say, esp. With so many rogue companies out there..

Date of experience: October 26, 2011
ReviverSoft R. — ReviverSoft Rep
over a year old

Thanks for your feedback, Marilyn!

We intend to continue delivering a positive experience for all our customers.

Philippines
1 review
9 helpful votes
Follow Lenny M.
Unfollow Lenny M.
Share Review
Report Review

I've been using both registry reviver and driver reviver for a few months now. Both programs have served me well and their support folks have taken good care of me. Hopefully, if all goes well, I may choose to renew their products. Not sure why one of the reviews below talk about fake errors, as their registry program is by far one of the best I've used till date. They also seem to be BBB accredited, so they are pretty reliable.

- Lenny

Date of experience: October 25, 2011
ReviverSoft R. — ReviverSoft Rep
over a year old

Thanks for your feedback!

If you need any assistance with your purchases, please let us know
http://www.reviversoft.com/support/

India
1 review
5 helpful votes
Follow charlie w.
Unfollow charlie w.
Share Review
Report Review

They have some pretty decent products up for grab. I've been using driver reviver for a while now and it has served me well. The new version is a lot better than the old one, most notably because it downloads and installs the update for you. Also got a chance to give Registry Reviver 2.1 a try and it seemed pretty decent, at least in comparison to some of the other genuinely rogue programs I've come across. Maybe when my current cleaner's subscription runs out, I'll give this one a try.

Date of experience: September 22, 2011
ReviverSoft R. — ReviverSoft Rep
over a year old

Thanks for your feedback!

If you need any assistance with your purchases, please let us know
http://www.reviversoft.com/support/

AE
1 review
15 helpful votes
Follow Harry F.
Unfollow Harry F.
Share Review
Report Review

Program produces fake errors that do not exist and claims to have awards which are also fake

See the following posts about the Registry Reviver scam

http://forums.majorgeeks.com/showthread.php?t=*******

http://forums.malwarebytes.org/index.php?showtopic=*******

http://www.freepcsecurity.co.uk/2010/06/19/malicious-sites-june-19/

http://forums.spybot.info/showthread.php?p=*******

Date of experience: July 1, 2010
ReviverSoft R. — ReviverSoft Rep
over a year old

Hi Harry,

We regret not being able to notice this post and site review sooner.

As per your first link, I believe your concerns were addressed at great length by Davide from ReviverSoft.

Like we explained earlier, we are always trying to improve upon our products by making them easier to use and most importantly, a lot more accurate and effective for the end user. The latest version of Registry Reviver is a standing testament to how far our product has evolved for the benefit of computer users worldwide.

Registry Reviver 2. 1. 648 - http://www.reviversoft.com/discussions/viewtopic.php?f=3&t=65

Referring to your concern about the awards, I would like to quote our previous statement on this:

" all awards used on our site either have written usage approval from the site themselves (including the Major Geeks logo) and/or are current at time of publishing. We aim to review all of our marketing material at least on a monthly basis to ensure we are current and correct. "
- we still do and you will find up-to-date info. On our website.@ All SiteJabber users,

ReviverSoft aims to provide computer users worldwide: software, tips and resources to make their computers run like new. An extensive look at our products, website, blog, forums and other social media channels will quantify the very existence of our company and we always intend to stay true to this purpose.

If I may add one last thing, ReviverSoft is a TRUSTe, BBB, VeriSign and McAfee Secure certified business. Our commitment to an end user or customer is unparalleled.

- ReviverSoft

From the business

Free Download! Recover and update your computer with Driver Reviver and Registry Reviver. Easily update software, unlock new functionality and remove hardware device errors and clean, repair and optimize your registry in a few simple mouse clicks!


reviversoft.com
Founded in 2009
Walnut Creek, California