RobinhoodReviews 284

I've been trading with this app for 2 months now. I finally figured it out and what I was doing and made some money last wee now everything on the app is working and it still won't let me trade. I've lost over a hundred dollars in stock that I can't trade and that doesn't count for the money I could have made in other stocks. I'm going to transfer my money and stocks to etrade if the app will ever let me. You also shouldn't trust a company like this after all the trouble I've had know one has got back with me and on top of that they don't even have a working number for customer care only a recording referring you back to their website. DON'T USE THIS APP. HO TO ETRADE.

The app has a lot of great features but the company itself is shady and has the worst customer service I've dealt with in a long time. They locked my wifes account today and refused to let her withdraw her funds after a transfer was reversed, even though she had enough in her account to cover the transfer reversal. There reason being that the account was locked for "security purposes". The only thing their trying to secure is the interest they collect off floating your cash before depositing it to your account. They have two phone numbers listed, one just says to email them then hangs up on you, the second rings for a little while then goes to a voicemail box asking you to leave a message then stating that they don't check it. They also sell their users trades to high frequency traders and make a TON of money doing it, but can't be bothered creating a web chat or phone line for customer service or let you access your own money.

From an investor standpoint, what they offer is extremely minimal. Candlestick charts for 10 min blocks only, absurd. Very basic charts anyway, No educational resources, very limited news releases, no paper trading, really their only redeeming feature is the cash management. Their trades are also some of the last to go through to be filled, so if you and 10 people from other brokerages put in a limit order at the same time, you're likely to get stiffed because it fills the others first. If you're even a little bit serious about investing, go somewhere else. TD Ameritrade is great, offers no fee trades, options and so much more than what Robinhood offers. If you like the easy mobile app try Webull, again offers the same things and so much more that someone who wants to get serious with investing needs.

This ppl are not honest, here is how i catch them i execute deal on 0.25 and i got email that i exacute the deal on 0.25, but on my app its showing i exacute 0.2488, so on my ******* shares they short me 14$, so there nothing FREE, WATCH OUT YOUR ACCOUNT, I can bet everybody got short just nobody pay attention! SO ROBINHOOD IS NOT FREE AND NOTHING IS FREE IN THIS COUNTRY, EVEN WHEN YOU GO ON GAS STATION TO PUMP YOU R TIRES WITH AIR IT WILL COST YOU 0.50 CENT, SO EVEN AIR IS NOT FREE!

I referred so many people to Robinhood. Free stocks. Why not. When I had an issue with three referrals, they refused to help me and gave me excuse after excuse as to why the referrals didn't qualify even though they were completely valid. After they weren't any help, I told them in email I would not use my account any longer, and they didn't care. That was over a year ago. A few days ago I got an email to fund my account and receive a free stock. I had to verify my bank account first so I waited for the manual deposits to come in, entered the correct info on their site, and it failed 5 times before it completely just erased the bank account from the banking section. The promo ends today so I won't be getting this free stock and had to jump through hoops to not even get a few dollars. Avoid this company at all costs.

This is absolutely TERRIBLE I would never refer anyone. Reached out for support in canceling a deposit and the representative refused to help me (YES THERE IS A WAY TO CANCEL A PENDING DEPOSIT) when It got returned I reached out to several reps. One threatened to close and investigate my account for fraud. I then get a notice that my account will be permanently closed. AFTER I REACHED OUT FOR SUPPORT 3 TIMES! Now I am being charged a return fee, and the original amount of my shares. Though I purchased with my own money! Theft is what it is

Robinhood pricing structure, the free commissions cannot be beat. That area they get 5 stars. However if you are an active trader, particularly an active options trader, many things you may be use to on other platforms simply are not available.

1- There is no way to export your trades to a CSV file. If you need an easy way to export to keep track of your trades in a spreadsheet, or for importing into another program like Tradelog for tax purposes, you are out of luck. They only have downloadable PDF statements. If you do not make many trades, this may be OK with you.

2- Their cancel/replace order is slow and cumberson. You have to close the original then scroll to the new trade you want to place and enter it. There is no lock to unlock to allow the bid/ask/natural/mid prices to update. This means you may need to close and reopen orders multiple times until you find a trade price that will be accepted.

3- Stock last price is not displayed in the options area when you are viewing your trades. Unfortunately you have to search for the stock. Because option decisions revolve around the stock price, this makes no sense to me.

4. There is no way to trade options as a market order. Sometimes you need to get in or out no matter the price, and you cannot do that on RH, though most other brokers have market orders for options.

5. No phone support and their email support is slow.

I agree that the app is very user friendly at first. They place ridiculous holds on money transferred in and out of your account. I had money that I deposited into my Robinhood that was withdrawn from my bank account for almost a week yet still wasn't available to be utilized for trading. On the other hand, I sold stock 16 days ago and the money still isn't available in my account. Now why would they want to take peoples money and keep it in their account as long as possible, hmmmm... However, if you have any sort of issues like this there is zero customer service whatsoever. I sent numerous emails and have received no response. There is no customer service number on the app. If you google to get a customer service number, you will eventually find one. The only problem is that when you call it is just a message directing you to send an email. This app is an absolute scam!

I trade on several platforms. I made (one) mistake with a bank transfer and had my account frozen. Every week I am told my account will be restored in 1-4 days. It is almost 5 weeks that I can not even use / withdraw my funds. I requested to talk to a manager more than once and no response. No Robinhood wont even respond. I am older and have health issues - this is about my income now. And I cant use or withdraw my money. I told Robinhood I will take action to recover my funds (write a negative review every day). Roger Rahn *******@gmail.com

Robin Hood, a startup backed by Google Ventures allows you to trade stocks for free from an app on your phone. They promise to keep trading free and only sell margin trading, developer API access and fees from stock exchanges. Who knows if Robin Hood will stick to its word about keeping stock trading free, and who knows if it's a good things if investors trade more often because of low fees, but in the meantime, enjoy the free trades!