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Salvage DataReviews 145

3.6

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Salvage Data Reviews Summary

Salvage Data has a rating of 3.6 stars from 145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Salvage Data most frequently mention hard drive, free evaluation and memory card. Salvage Data ranks 2nd among Data Backup sites.

service
65
value
65
shipping
60
returns
59
quality
63

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Kenya
2 reviews
0 helpful votes
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Excellent Data Recovery
November 4, 2021

I am more than grateful to you for saving my data. I thought i would have to restart my projects all over again after my SD card was broken. The team here are supportive and excellent at what they do.

Date of experience: November 3, 2021
Kenya
2 reviews
0 helpful votes
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Thank you
November 4, 2021

Thank you for the excellent data recovery service. I had lost all hope when my Hard disk crashed but then i found Salvage-data and they helped me out. I would recommend my friends here too

Date of experience: November 3, 2021
Kenya
2 reviews
1 helpful vote
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Highly recommend
October 26, 2021

They were able to recover all my work videos and my kids and grand kids photos within 24 hours of shipping my hard drive to them. I would definitely recommend them.

Date of experience: October 26, 2021
Kenya
2 reviews
0 helpful votes
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Very responsive
October 26, 2021

Great for data recovery! Communication was excellent too and he was able to recover 98% of mydata from a broken SD card.

Date of experience: October 26, 2021
Kenya
2 reviews
0 helpful votes
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Thank you
August 19, 2021

Very fast and reliable data recovery service. I was so devastated after my hard drive failed and i had all my data stored there. I researched online and came across salvage-data, They answered immediately and they said they would help. Sent my device to them and within 72 hours i had 99% of my data back. Thank you and i would recommend them for data recovery services!

Date of experience: August 19, 2021
Kenya
2 reviews
0 helpful votes
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Professionals
August 17, 2021

Highly recommended Salvage-data! Technician is a very responsible and professional person. Will give good advice to customers. I'm very satisfied with the services as my precious data has been fully recovered. He is the one that can solve my problems. Truly appreciate it.

Date of experience: August 17, 2021
Florida
3 reviews
33 helpful votes
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Terrible
August 5, 2021

Terrible company. They have had my drive for 8 months. Was told it was a basic recovery. Yet 8 months later, I still don't have my recovered drive. I never get updates and when I call them, my rep. Chris tells me approval email is coming, then it never does. They don't return calls or take initiative. Horrible company.

Date of experience: August 5, 2021
Kenya
2 reviews
0 helpful votes
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Top notch service
June 25, 2021

I was almost in tears when I mistakenly deleted an important video from my SD card. I called Salvage-data and their repmasked me to ship it immediately. Within a day I received a call back from him informing me that he had recovered my file. The prices were amazing and he was also very kind and easy to talk to. If I could give him 10 stars for the most excellent service I would. I would very highly recommend Salvage-data to any colleague, friend or family in the future

Date of experience: June 25, 2021
Kenya
1 review
0 helpful votes
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Reliable services
June 23, 2021

Great, fast service for a reasonable price. He recovered two external hard drives and transferred the data to a new drive in a short period

Date of experience: June 23, 2021
California
1 review
0 helpful votes
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Recently got a voicemail from George Pavel there was no answer when i called i will go somewhere else

Date of experience: May 3, 2021
Kenya
1 review
0 helpful votes
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5TB All Recovered!
April 22, 2021

Everything from my hard drive that was corrupted was all recovered and shipped in a new drive. Process took 4 weeks and it was well worth it. 6 star recommendation.

Date of experience: April 22, 2021
Kenya
1 review
0 helpful votes
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SSD Data Recovery
April 22, 2021

The process was long but worth the wait and the money. Successfully recovered 3TB of data from my device and had is saved in a cloud storage where I could easily access it.

Date of experience: April 22, 2021
Rhode Island
1 review
3 helpful votes
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Please read before considering Salvage Data for data recovery:

My 4tb WD external hard drive stopped connecting to my laptop, so I found this company to try and recover the data. First I dealt with Mateo, who sent me a FedEx slip to mail it. He lost my package and it took 2 weeks for them to track it down. He stopped responding after a week. I randomly got a call from Cameron who then took over my case, and he assured me he'd call me the next day with an update. Cameron never called me back and after another 2 weeks, some guy named Chris took over. He took my payment info (they had the nerve to try and charge me 1900 bucks, but I got them down to 600), and said the recovery was in progress and I'd have it back in a few weeks. A week later with no response, I got a message saying they couldn't recover it and they charged me 40 dollars to ship it back (it probably cost them 6). I just received the hard drive, but without the outside case or the nice after market zipper case I sent it in, just the opened up drive - like they gave up and never put it back together.

This company was a nightmare to deal with on every level. A total time-suck, impossible to communicate with, and a rip off. Do not go near them.

Date of experience: April 13, 2021
Kenya
1 review
0 helpful votes
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Quick Turn Around
March 19, 2021

I have used Salvage Data on several occasion and each time they were able to recover all my imaged and videos. Efficient and excellent customer care service.

Date of experience: March 19, 2021
Kenya
1 review
0 helpful votes
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GREAT REFERAL
February 24, 2021

Salvagedata was recommended by my work colleague when I accidentally deleted some files from my thumb drive and this company recovered all my files in just 16 working days. Simple, reliable and fast service!

Date of experience: February 24, 2021
North Carolina
1 review
0 helpful votes
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Life savers!
February 16, 2021

Because of lack of reliable cloud access at work, I had 3+ years of course materials on a flash drive. When it was bent and no longer readable, I went to retrieve the content from an external drive that I had used to back it up. The external drive failed... I was panicked. I found Salvage data and shipped my drive the next morning. Within 24 hours of them receiving the drive, they contacted me to let me know that they could recover my drive. Within the next week, I had a new drive with all of my data! I paid more for expedited service, but to me, it was worth every penny. Chris was exceptionally helpful and very professional.

Date of experience: February 14, 2021
Kenya
1 review
0 helpful votes
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Quite Expensive
January 26, 2021

They recovered my data in a record time of 16 days and while they might not be cheap, they surely give you ascertain assurance that you are in safe hands.

Date of experience: January 26, 2021
Kenya
1 review
0 helpful votes
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It was easy deciding whether or not to use SALVAGEDATA as this is not the first time I have used them neither do i think it is the last. We are an IT company and we sometimes run into unexpected data loss and Salvage Data has been with us for the last 5 years. Always a pleasure to work with them.

Date of experience: January 26, 2021
Kenya
1 review
0 helpful votes
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Even though after the free evaluation they found out that my data was not recoverable, Alex called and explained the reasons as to why and told me that there was no need paying as per their company policy, if they cannot recover data then no payment should be made, which is good.

Date of experience: January 26, 2021
Kenya
1 review
0 helpful votes
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RAID 3 data recover
January 26, 2021

RAID 3 data recovery was completed last week. I requested SALVAGEDATA to send everything in my cloud storage. Accessed them and I can confirm that everything was there as hey said. Thanks for the excellent services.

Date of experience: January 25, 2021

From the business

SALVAGEDATA is a critical data recovery service lab specializing in the salvaging of data/ files for individuals & businesses from hard disk drives, RAID arrays, NAS, SAN, USB flash and other electronic data storage devices that have failed, stopped working. We support and help people and businesses that have suffered data loss due to file system corruption, data corruption or accidental file deletion/reformatting.


salvagedata.com
Cleveland, OH, United States