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Scannero.io Reviews Summary
Scannero.io has a rating of 2.8 stars from 239 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scannero.io most frequently mention total scam, credit card and next day. Scannero.io ranks 1st among Activity Tracker sites.
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I wanted to take a moment to express my gratitude for John H from the support team. I had some billing concerns, and JOhn was incredibly helpful, providing me with all the information I needed regarding my subscription. I initially had some worries about hidden charges, but after getting the right assistance, I feel much more confident about Scannero's services. The Location by Phone Number feature has been especially useful, allowing me to track lost phones. I'm now a happy customer thanks to the excellent customer service and useful features!
Paid €1 to test their service, but they secretly withdrew €24.99 later. I never approved it, and customer support ignored me.
Dear Kian,
We're sorry to hear that you feel this way.
We understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.
We appreciate your feedback and are here to make things right.
Scannero.io charged me $1.99 for a start, then took $39.99 without my knowledge. No support, no refund, just a scam feeling.
Dear Keira,
We're sorry to hear that you feel this way. We want to assure you that our product is not a scam, and we take any concerns regarding its functionality very seriously.
We are a legitimate service, and all charges — including the automatic renewal after the $0.89 trial — are clearly disclosed during the sign-up process. Nothing is charged without user agreement.
That said, we understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.
We appreciate your feedback and are here to make things right.
In conclusion, I am genuinely satisfied with how quickly this service helps me locate my phone under stressful circumstances. The trustworthiness of the app is commendable, as it consistently provides accurate location information. Scannero.io has truly established itself as the top app for phone tracking, swiftly pinpointing locations—an essential feature in emergencies when every second counts. I wholeheartedly recommend this app to anyone looking for a reliable solution to keep track of their personal belongings.
Hi Paige,
Thank you for your wonderful feedback! We’re so glad to hear that Detectico has been a reliable solution for you in stressful situations. Accuracy and speed are our top priorities, and it’s great to know the service has earned your trust. We truly appreciate your recommendation!
Detectico Team
I paid $1.99 expecting a small report, but Scannero.io later charged $39.99. No refund, no answers, just silence and frustration
Dear Vera,
Please accept our sincere apologies for the inconvenience caused to you.
We at Scannero are committed to providing the best possible support to our customers. Please note that our auto-renewal policy is transparent and you have accepted Scannero's Terms and Conditions by subscribing.
If you have been charged, please provide your account information and we will do our best to find a solution for you.
Paid only €1 on Scannero.io to test it, and later a random €49.99 charge appeared on my card — such a disappointing experience.
Dear Customer,
Please accept our sincere apologies for the inconvenience caused to you.
We at Scannero are committed to providing the best possible support to our customers. Please note that our auto-renewal policy is transparent and you have accepted Scannero's Terms and Conditions by subscribing.
If you have been charged, please provide your account information and we will do our best to find a solution for you.
Just the other day, I was at a café when I realized my phone was missing. In a moment of panic, I turned to Scannero.io, and within minutes, I had located my device. It saved me from unnecessary stress and a significant amount of wasted time searching. The app's performance is nothing short of flawless—it works accurately and efficiently without any interruptions, which is a rare find in today's app landscape.
Hi Michelle,
Thank you for sharing your experience! We’re delighted to hear that Detectico helped you quickly locate your phone and avoid unnecessary stress. It’s great to know our app’s reliability and smooth performance made a difference for you.
Detectico Team
Before I started using Scannero.io, I would often struggle to find my lost phone, which led to a lot of anxiety and wasted time. Misplacing my phone had become a frequent occurrence, but this service has completely transformed that aspect of my life. It has simplified the process of locating my device significantly, allowing me to focus on more important things rather than running around in a panic looking for my phone.
Hi Tiffany,
Thank you for your kind feedback! We’re thrilled to hear that Detectico has made it easier and less stressful for you to locate your phone. Helping users save time and peace of mind is exactly what we strive for.
Detectico Team
They tricked me! 1$ for a test became 39.99$ later without my approval. Stay away, they won't give refunds.
Dear Ngoc Tu T,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Our support team would be happy to assist with any issues you may have.
To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.
I'm amazed by the speed and efficiency of this service in locating my phone.
Thank you for sharing your feedback with us! We do cherish your experience!
Paid $1 for a single lookup, thinking it's one-time, but Scannero.io charged me again $24.99 a few days later without warning.
Dear Duc Son D,
Thank you for contacting us!
Please note that after the user of the target device has followed the tracking link you can only see the location he/she was at while following the link. That means you need to send a new message every time you want to check someone's location at the moment.
Could you please share the email address associated with your subscription so we can investigate this further? Looking forward to your response.
Should you have any other questions do not hesitate to contact us!
Started with $1 payment, ended up losing €24.99 from my card. I regret trusting Scannero.io, the whole experience felt misleading.
Dear Gia Long T,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
Paid just 1$, but Scannero.io withdrew 39.99$ from my card days later. Reading reviews, I see many had the same bad experience.
Dear Trung Thien P,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
Scannero.io looked trustworthy for 1$, but they took 39.99$ later - bad reviews don't lie, awful experience overall.
Dear Quang,
We are sorry to hear about your negative experience and appreciate you sharing your concerns. Please allow us to clarify that our service operates on a subscription model, which is clearly stated during the registration process. The initial trial is offered at a reduced rate, and if the subscription is not cancelled before the end of the trial period, the standard plan fee is applied.
In order for us to investigate your specific case and provide further assistance, we kindly ask you to provide the email address associated with your subscription. This will allow us to review your account history and address your concerns in detail.
They promised service for 1$, yet later deducted 39.99$ without my consent, totally dishonest. Scam servic!
Dear Quan,
We are sorry to hear about your negative experience and appreciate you sharing your concerns. Please allow us to clarify that our service operates on a subscription model, which is clearly stated during the registration process. The initial trial is offered at a reduced rate, and if the subscription is not cancelled before the end of the trial period, the standard plan fee is applied.
In order for us to investigate your specific case and provide further assistance, we kindly ask you to provide the email address associated with your subscription. This will allow us to review your account history and address your concerns in detail.
Their promise of a 1$ service ended in a hidden charge of 39.99$, I feel completely tricked. Scam service!
Dear Giang L,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Our support team would be happy to assist with any issues you may have.
To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.
After paying only €1.99, I was shocked to see €24.99 charged later. This is a dishonest way to treat customers.
Dear Ha V,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Our support team would be happy to assist with any issues you may have.
To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.
I wanted a simple $1 test, instead they billed me $39.99 without approval, never again. Stop scam my money!
Dear Giang H,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
I agreed to pay 1$, but after a week they billed me 39.99€ without informing me at all. Scam service.
Dear Long P,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
Scannero.io tricked me, I paid 1$, but then 39.99$ was billed secretly, this site cannot be trusted.
Dear Huy D,
We are deeply sorry that you had a negative experience! But we will do our best to support and solve your issue!
We understand your concern. Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brooke,
Thank you for your kind words! We’re thrilled to hear that John was able to assist you and clarify your billing concerns. Providing transparent service and reliable support is very important to us. We’re also glad that the Location by Phone Number feature has been helpful for you!
Detectico Team