ScoreSenseReviews 1,784

Legal or not, these automatic enrollment free trial offers are an unscrupulous business practice. Company's should be required to provide notification that the free trial period is ending and that enrollment and billing will be processed unless the customer declines. By the time I noted that my account was being charged it was almost 1 month. When I contacted them to cancel they said they would have to submit the request for refund for approval. I recieved the attached notification that the request was denied based on the length of time the account had been active and services that had bern provided. I did not recieve any communication after I signed up for the free trial period. I consider this a scam.

I am disappointed with ScoreSense. I tried them for 7 days because I was applying for an auto loan online & it requested that I sign up with ScoreSense; so I did. Then when I was checking my bank account; I seen that they were taking the $29.95 fee out; I called immediately to cancel. Due to when my bank posts things; I was cancelling on day 8. As the 1st rep was explaining to me that he would cancel for me; I was trying to ask about a refund, when the line went dead silent. I called back & explained to the 2nd rep whom I was talking to and that the 1st rep cancelled my account, but I needed to know about a refund. The 2nd rep informed me the account was cancelled; yes sir I was already aware of this. I want to know if there will be a refund or at least a refund request. Finally the 2nd rep stated he would put in the request & I would hear something within 1-2 business days. Not even 24hrs later; I received email from ScoreSense that they will not be refunding the $29.95. Well, I have nothing to show for the $29.95 except a bad taste for ScoreSense. I will not be referring anyone I know to this company. Thank You ScoreSense for the lack of understanding, compassion or good customer service.

Somehow I subscribed to the service unknowingly for 10 months, yes, it was my fault not check my credit card draft, but the way it started was unclear to me at the time when I used the "free" credit scores the one & only time. When I asked for refund, I was rewarded a $1.00 after my explanation of never used the service. Since lost of my wife last year I have been dealing with huge amount of medical debts and collection agencies, thus for the concern of my credit rating. However, never used the service didn't seem to matter to the accounting folks I was dealing with.

I inadvertently enrolled in "scoresense.com" where you can check your credit rating. You can check your credit rating for free on multiple sites, so I'm not even sure how I did this. But, I had a $1 enrollment fee on my September credit card statement and an additional $29.00 fee for the August monthly fee. Why would anyone want to pay $30/month to check their credit report? These people must get everyone at least one time. I suppose it pays off for them... I called to have these charges removed from my credit card, stating I had no idea I even enrolled in anything. They did reverse the $1 but denied the $29.00 fee. I will be calling my credit card company to attempt to have the charge removed by them. BEWARE. At the very least you'll waste time getting rid of their erroneous charge. But, you may get dinged for $29.00 - this kind of company should be illegal. They seem to have my social security number too - very disturbing. Did I give it to them?! I think their site popped up when I was looking at something my bank or credit company sent me. I wish I could remember how I got introduced to their site in the first place, so I could file a report with the Consumer Protection Agency.

The only reason for one star is you cannot give negative or zero stars. This company is a total ripoff. DO NOT fall for their 'free' credit checks.
ScoreSense Identity protection for $29.95 per month
TRANSACTION DATE BILLED AMOUNT REFUND STATUS 03/08/2019 $39.95 Not Approved The refund decision is based in part on how long the account has been active and the services provided.
I was a 'member' for 7 days before I caught their charge. Note: $40 not $30 to start with. They provided NO services, no anything in the 7 days, yet refuse to refund. Filed with CC processor.

Terrible and malicious operation which advertises "$1" credit report and then uses your credit card card information to automatically charge you for renewals which approvals are some embedded in your initial acceptance for the $1 charge. More than likely this is legal, but it is morally wrong and doing severe injustice to the unsophisticated consumers. After repeated charges, I finally had to change my credit card number to get them to stop charging me. Stay away from this scam at all cost. You can get a FREE credit report once each year from your local bureau by just calling them.