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ShapellxReviews 14,285

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,868
value
45
quality
3,450
This company responds to reviews on average within 2 days

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29,343 reviews

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Georgia
1 review
0 helpful votes
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I love it
August 4, 2021

Great experience,,,, unit fit great,,, next time I need to go smaller,,,, every thing u said it would be

Date of experience: August 4, 2021
Texas
1 review
0 helpful votes
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Too small
September 3, 2021

I ordered based on the size advertisement.
It is impossible to put on. Way too small. Can't use it. Sad.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2021
Louisiana
2 reviews
0 helpful votes
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I love being able to use the bathroom without getting out of my clothes.

Date of experience: August 4, 2021
Louisiana
1 review
0 helpful votes
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It's comfortable very snug and fits nice
August 4, 2021
Updated review

First time shopper and I'm satisfied! It's meant for everyone not people who just had surgery but for everyone

Date of experience: August 4, 2021

First time shopper and I'm satisfied
July 14, 2021
Previous review

First time shopper and I'm satisfied

Date of experience: July 14, 2021
California
1 review
0 helpful votes
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Love the shaper!
August 4, 2021
Updated review

The Experience was fast and easy. Will most likely shop again.

Date of experience: August 4, 2021

Experience was fast and easy
July 14, 2021
Previous review

Experience was fast and easy

Date of experience: July 14, 2021
Oregon
1 review
0 helpful votes
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Absolutely astonishing results
August 3, 2021
Updated review

Awesome and amazing never thought I could look so good in a tight dress

Date of experience: August 3, 2021

Awesome and amazing
July 13, 2021
Previous review

Awesome and amazing

Date of experience: July 13, 2021
District of Columbia
2 reviews
0 helpful votes
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Great Quality but To Small
August 3, 2021

Great ordering and dicey experience, but the garment is too small. I am about to go on vacation and do not have time to return it. Very disappointed

Date of experience: August 3, 2021
Massachusetts
1 review
0 helpful votes
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Very Pleased
August 2, 2021

I actually brought it as a gift for someone else and they were very pleased.

Date of experience: August 2, 2021
Texas
1 review
0 helpful votes
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I received my shapewear and I tried it on and I wanted to do an exchange it is very difficult to get ahold of someone by email.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2021
Colorado
2 reviews
0 helpful votes
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Customer service is poor
September 1, 2021

Contact a person about their return or prepare to have the better business bureau contacting you! I have been trying to make a return now for some time and none from their" line " had reached out

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2021
California
2 reviews
0 helpful votes
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Smooth look
August 2, 2021

I liked the garment. It was breathable little tight, but I didn't want to go down in a size. Liked the zipper function for easy bathroom access but a little hard to zip back up and give yourself time to get to the restroom

Date of experience: August 2, 2021
Illinois
3 reviews
0 helpful votes
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Fast and good service
August 2, 2021

I haven't tried the product but it's looks good i will give a better review when I try the product

Date of experience: August 2, 2021
Arkansas
1 review
0 helpful votes
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Satisfied
August 2, 2021

This transaction went as it should and I am pleased.

Date of experience: August 2, 2021
Texas
1 review
0 helpful votes
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I was skeptical but this shapewear has sturdy material, is true to size and super easy to put on. I am 5'2,145 lbs and a medium fit perfect. I'll be back in a couple of weeks to give an update on my waist training journey!

Date of experience: August 2, 2021
District of Columbia
2 reviews
0 helpful votes
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Too small.
August 2, 2021

I purchased the wrong size. It's tooo small. I can't pull it up my legs.the waist trainer itself is really nice. I just need to get the right size.

Date of experience: August 2, 2021
Canada
1 review
0 helpful votes
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Fits small order a size up
September 1, 2021

It was fast shipping and I went off of the sizing chart to make sure I got the right size and it was still too small order a size up

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2021
New York
2 reviews
0 helpful votes
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It didnt do what it was suppose to do
September 1, 2021

It didnt pull me in the way my cheaper 50$ waist trainer i got from amazon did.it did lift my butt tho.my friend said i shouldve sized down but its too late now, i gave it to my mom

Date of experience: August 2, 2021
Texas
1 review
0 helpful votes
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Great
August 2, 2021

The customer service was impeccable. I didn't recieve my first order and they made sure I got my order by sending a replacement.

Date of experience: August 2, 2021
Delaware
1 review
0 helpful votes
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Love my shaper!
August 2, 2021

It holds and smooths to perfection! My cloths fit better and it doesn't roll like other products I have tried.

Date of experience: August 2, 2021
GB
1 review
0 helpful votes
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All-In-One
August 2, 2021

The garment is spot on. Is exactly as described. Fits great. One small comment. The bra part of it is not as supportive as would have liked. Other than that, it's great, thank you. L

Date of experience: August 2, 2021