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SnapDealReviews 790

2.6

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SnapDeal Reviews Summary

SnapDeal has a rating of 2.6 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 23rd among Discount Shopping sites.

service
301
value
296
shipping
295
returns
283
quality
288

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India
1 review
0 helpful votes
Follow Kajal C.
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Best quality product
March 19, 2024

Snapdeal's hassle-free returns process is a significant relief. On the rare occasion when I've needed to return a product, the process has been smooth and efficient. Their transparent return policies and quick resolution of issues demonstrate their commitment to customer satisfaction. Their commitment to seamless returns, coupled with transparent policies and prompt issue resolution, solidifies Snapdeal as a customer-centric platform that truly prioritizes satisfaction and peace of mind.

Date of experience: March 19, 2024
India
1 review
0 helpful votes
Follow Ajith k.
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I purchased few kurtis from snapdeal and it was amazing,and i got the product delivery in 2days. I washed them to check their quality and i found that the quality was very good according to their price their colour didn't faded.i am very happy to shop from snapdeal.If anyone wants to buy please go ahead.Thank u snapdeal for these amazing kurtis.I always refer to all the online shoppers to shop from snapdeal

Date of experience: March 5, 2024
India
1 review
0 helpful votes
Follow Akash S.
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Shopping Exprience
February 29, 2024

Brilliant app ever used no doubt. So far I have ordered 10 products and all are perfectly fine. Their product assortment is fabulous and prices are reasonable. The app UI is super smooth and user friendly. Snapdeal's model of value ecommerce is exactly what we need i.e. Best quality products at cheap prices as brands doesn't matter. Their customer support is really helpful. Complaints, if any, are resolved in 2 to 3 days. Great service I really love it and would love to order again from them 😊

Date of experience: February 28, 2024
India
1 review
0 helpful votes
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Nice
February 8, 2024

I like this snapdeel be cos wery nice products
Wery wery super deel for snapdeel I like snapdeel
I love snapdeel

Date of experience: February 8, 2024
India
1 review
0 helpful votes
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Excellent Quality Products and Services
January 16, 2024
Updated review

I recently purchased a high-quality tracking suit from Snapdeal and received it within three days of placing the order.

Date of experience: January 16, 2024

Awesome Services
October 28, 2023
Previous review

I purchased a product from Snapdeal. The expected date of delivery was 7 days later, I spoke with the customer support team to deliver the product within 3 days but they delivered the product on the next day of the call. I really liked their services.

Date of experience: October 27, 2023
India
1 review
0 helpful votes
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Best Service
January 3, 2024

Best delivery, best customer service, World class service, From start to end the sevice was very good

Date of experience: January 2, 2024
India
1 review
0 helpful votes
Follow SUNNY A.
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Very pathetic experience
November 27, 2023

I had cancelled orders before shipping but still they were sent that to with missing items and wrong size. The return request was accepted quickly but the return has been an headache. Have to explain again and again to customer care the same story even after sending them all images in email. The pickup have been done finally but the status still shows pickup pending. I feel I lost my money on Snapdeal. Emailing them is of no use. Talking to customer care also no use as they have only selected replies as trained. And I don't use WhatsApp so can't say about that. Meesho is 1000 times better in deals and returns refund same day pickup same day refund right after pickup. My mistake I tried SnapDeal

Date of experience: November 27, 2023
Deepak J. — SnapDeal Rep
over a year old

Hi Sunny! We extremely regret the inconvenience caused. We've got your order details and we will connect with you on priority to discuss this further.

Thanks,
Team Snapdeal

India
1 review
0 helpful votes
Follow vivek k.
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About product
November 22, 2023

Snapdeal provide best services with best product you can putchage anything without any doubt. I am very happy to purchage the product and I will advise about snapdeal

Date of experience: November 21, 2023
India
1 review
0 helpful votes
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Best product
November 21, 2023

Just received a product with a perfect condition and with timely delivery and customer service is excellent.

Date of experience: November 20, 2023
India
1 review
0 helpful votes
Follow Bhawna A.
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Pls don't buy anything in bulk from SNAPDEAL bcz you faced any problem and want to return they will reject. I Ordered 6-7 products but I need to return all the products bcz of size fit issues and 1-2 cloth quality issues but after 5 returns they reject my next return request. Reason they are giving...that after 4-5 return you cannot return anything and it is our company policy. Who said we can not return all the products if we are not liking it. I have 1900rs product which I ordered first was loose than I replaced in smaller size now they are tight on me so I want return but they are not returning my product bcz of multiple return. What type of thug policy you have. If I am not liking it than I will return na why would take it zabardasti. No other company have this stupid policy than why you have and if you have than show me in written first.

Date of experience: November 16, 2023
Deepak J. — SnapDeal Rep
over a year old

Dear Bhawna,

Sincere apologies for the unpleasant experience. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

India
1 review
0 helpful votes
Follow Naina S.
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Best quality product
September 20, 2023

The product recieved in the expected quality
Size and colour of product is also good overall good experience. Best plastform

Date of experience: September 20, 2023
India
1 review
0 helpful votes
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Best
September 14, 2023

Very good service provide by company best in communication while getting the product reached and...

Date of experience: September 14, 2023
India
1 review
0 helpful votes
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Snapdeal
September 8, 2023

Snapdeal is very nice online shopping platform delivery is free of cost very fast delivery service products are nice

Date of experience: September 7, 2023
India
1 review
0 helpful votes
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Snapdeal is good.
September 8, 2023

Snapdeal is very nice online shopping platform delivery service is free of cost products are good quality

Date of experience: September 7, 2023
India
1 review
1 helpful vote
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Not reliable and not prompt
September 2, 2023

I had several horrible experiences with Snapdeal. They don't know what is reliability and professionalism. I ordered for a T shirt, and on receiving it, realized the size is smaller than required and opted for replacement. It kept on rescheduling for pick up for almost several days and after complaining so many times one expressbees Rep picked up the item, but for three days it didnt show on the app that the item was picked up. They dont give any sort of acknowledgement on receiving the pick up. Finally due to some network error they couldn't update the pick up, so again complained to snapdeal customer service. Then pick up was rescheduled to ecom for pick up. After several follow up someone came to pick up, but no acknowledgement as before. Now it has been three days after pick up, but still not updated as picked up. What a pathetic service. I have decided that i will never deal with snapdeal.

Date of experience: September 2, 2023
Deepak J. — SnapDeal Rep
over a year old

Hi Mathew! We extremely regret the inconvenience caused. We've got your order details and we will connect with you on priority to discuss this further.

Thanks,
Team Snapdeal

India
1 review
0 helpful votes
Follow MADDY R.
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Good to go deal
August 31, 2023

Best products and services
Easy return policy
Branded products
Low price products
Best material and fabric

Date of experience: August 31, 2023
India
1 review
0 helpful votes
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Amazing experience
August 31, 2023

Hi all, kindly go for it as it claims bazar wali deal brand wali feel...

Date of experience: August 31, 2023
India
1 review
0 helpful votes
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Snapdeal
August 31, 2023

Snap deal is really good shopping platform products are really amazing customer care services are really helpful

Date of experience: August 31, 2023
India
1 review
0 helpful votes
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Snapdeal
August 31, 2023

Snapdeal is very nice online shopping platform. Delivery service is free of cost and very fast product are very nice

Date of experience: August 31, 2023
India
1 review
0 helpful votes
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Good
August 31, 2023

This is a very good shopping application in india. He is the best and great india shopping application

Date of experience: August 31, 2023

From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold


snapdeal.com
Founded in 2010
Gurugram, Haryana, India