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SnapDeal has a rating of 2.6 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 23rd among Discount Shopping sites.
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Snapdeal's hassle-free returns process is a significant relief. On the rare occasion when I've needed to return a product, the process has been smooth and efficient. Their transparent return policies and quick resolution of issues demonstrate their commitment to customer satisfaction. Their commitment to seamless returns, coupled with transparent policies and prompt issue resolution, solidifies Snapdeal as a customer-centric platform that truly prioritizes satisfaction and peace of mind.
I purchased few kurtis from snapdeal and it was amazing,and i got the product delivery in 2days. I washed them to check their quality and i found that the quality was very good according to their price their colour didn't faded.i am very happy to shop from snapdeal.If anyone wants to buy please go ahead.Thank u snapdeal for these amazing kurtis.I always refer to all the online shoppers to shop from snapdeal
Brilliant app ever used no doubt. So far I have ordered 10 products and all are perfectly fine. Their product assortment is fabulous and prices are reasonable. The app UI is super smooth and user friendly. Snapdeal's model of value ecommerce is exactly what we need i.e. Best quality products at cheap prices as brands doesn't matter. Their customer support is really helpful. Complaints, if any, are resolved in 2 to 3 days. Great service I really love it and would love to order again from them 😊
I recently purchased a high-quality tracking suit from Snapdeal and received it within three days of placing the order.
I purchased a product from Snapdeal. The expected date of delivery was 7 days later, I spoke with the customer support team to deliver the product within 3 days but they delivered the product on the next day of the call. I really liked their services.
Best delivery, best customer service, World class service, From start to end the sevice was very good
I had cancelled orders before shipping but still they were sent that to with missing items and wrong size. The return request was accepted quickly but the return has been an headache. Have to explain again and again to customer care the same story even after sending them all images in email. The pickup have been done finally but the status still shows pickup pending. I feel I lost my money on Snapdeal. Emailing them is of no use. Talking to customer care also no use as they have only selected replies as trained. And I don't use WhatsApp so can't say about that. Meesho is 1000 times better in deals and returns refund same day pickup same day refund right after pickup. My mistake I tried SnapDeal
Snapdeal provide best services with best product you can putchage anything without any doubt. I am very happy to purchage the product and I will advise about snapdeal
Just received a product with a perfect condition and with timely delivery and customer service is excellent.
Pls don't buy anything in bulk from SNAPDEAL bcz you faced any problem and want to return they will reject. I Ordered 6-7 products but I need to return all the products bcz of size fit issues and 1-2 cloth quality issues but after 5 returns they reject my next return request. Reason they are giving...that after 4-5 return you cannot return anything and it is our company policy. Who said we can not return all the products if we are not liking it. I have 1900rs product which I ordered first was loose than I replaced in smaller size now they are tight on me so I want return but they are not returning my product bcz of multiple return. What type of thug policy you have. If I am not liking it than I will return na why would take it zabardasti. No other company have this stupid policy than why you have and if you have than show me in written first.
Dear Bhawna,
Sincere apologies for the unpleasant experience. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.
Thanks,
Team Snapdeal
The product recieved in the expected quality
Size and colour of product is also good overall good experience. Best plastform
Snapdeal is very nice online shopping platform delivery service is free of cost products are good quality
I had several horrible experiences with Snapdeal. They don't know what is reliability and professionalism. I ordered for a T shirt, and on receiving it, realized the size is smaller than required and opted for replacement. It kept on rescheduling for pick up for almost several days and after complaining so many times one expressbees Rep picked up the item, but for three days it didnt show on the app that the item was picked up. They dont give any sort of acknowledgement on receiving the pick up. Finally due to some network error they couldn't update the pick up, so again complained to snapdeal customer service. Then pick up was rescheduled to ecom for pick up. After several follow up someone came to pick up, but no acknowledgement as before. Now it has been three days after pick up, but still not updated as picked up. What a pathetic service. I have decided that i will never deal with snapdeal.
Hi Mathew! We extremely regret the inconvenience caused. We've got your order details and we will connect with you on priority to discuss this further.
Thanks,
Team Snapdeal
Best products and services
Easy return policy
Branded products
Low price products
Best material and fabric
Hi all, kindly go for it as it claims bazar wali deal brand wali feel...
Snap deal is really good shopping platform products are really amazing customer care services are really helpful
This is a very good shopping application in india. He is the best and great india shopping application
Answer: Hi! Please do not respond to any part time job offers coming from Snapdeal. Such job offers are fake and not being sent by Snapdeal. We NEVER request anyone for unsolicited financial information or advance payments in exchange for jobs or any other offers. Thanks, Team Snapdeal
Answer: Hi! Please do not respond to this number as it doesn't belong to Snapdeal. You can always connect with us at 92126-92126 for any assistance. You can also contact us by going to Snapdeal App -> My Orders and you will see an option for a chat or call me now. Thanks, Team Snapdeal
Answer: Well, it is waste of time because I have purchased indulekha hair oil on sep 12 2019, as they have sent the duplicate hair oil and I return back, they want me to refund my money, till date hasn't refunded my money, as they keep asking the bank details though I have provided everything. They keep asking for my bank statement, though I have purchased the item or product on COD. Cash on delivery, as I have provided the bank account number, IFCS code, branch code. They are just playing sending emails saying send them bank statements in PDF file only. There is no customer care to speak as they have an automated message on the phone when you try to call customer care.
Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold
Hi Sunny! We extremely regret the inconvenience caused. We've got your order details and we will connect with you on priority to discuss this further.
Thanks,
Team Snapdeal