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The company enjoys a strong reputation for high-quality, well-designed outdoor apparel that meets customer expectations for warmth, comfort, and style. Many users appreciate the durability and functionality of the products, particularly for outdoor activities. However, some customers have expressed concerns regarding sizing discrepancies and the need for adjustments, such as cinching at the waist. While the majority report positive experiences with product quality, a few noted potential delays in shipping and the need for clearer return policies. Overall, the sentiment reflects satisfaction with the products, coupled with a desire for improved customer service efficiency.
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Great quality for the price (not like North Face, Patagoina etc. etc.) - just check the waterproof and breathability technical scores against similarly priced items from these more well-known brands. Really cool designs too. What is there not to love?
My order took a little longer than I expected but everything was in alright when I received my package. The customer service kept me updated on the status of my package and I really appreciate that & would highly recommend.
I think the experience could be improved with providing much more detailed information about the clothing. You should at least tell people how tall the models are and what size they are wearing. Thank you!
If you read reviews and check items size chart you will be ok. All sizes vary. Iv been happy with everything ordered and if there has been a delay I contact customer service and submit a ticket. They get back to Me with in a day and are always helpful.
I think Snowverb is great, yeah the quality of the clothes isn't great but you get what you pay for, I only ever order stuff that people have uploaded pictures of in the reviews to give an idea of the size and quality and I've never had an issue, but delivery is slower than they state on line.
I don't know why my credit card was rejected because I have tried so many times
They were definitely oversized... 2x oversized! Very disappointing On the + side great material & designs are as beautiful as advertised. The shirt is suppose to be a medium
Excellent. Called customer service to ask a question prior to placing order. Spoke with Jordan. He was friendly, professional and helped me with my question.
Found what I wanted at a great price and delivery was fast. I bought snow pants that turned out to be too big so I returned them and got a smaller pair with a matching jacket. My new order arrived, fit perfectly and it's excellent quality. I hadn't received a refund yet so i emailed them asking about it. They responded immediately and gave me an early refund. Top notch customer service!
I have purchased a product here and placed an order, but their customer service contacted me and said that they were out of stock and that the new goods would have to wait for more than one week. I can't wait any longer, I have to go skiing
Very cute stuff, all affordable and in varied colors. Sosososo cute and constantly updating their stock. Latest trends
Loved the pop up! Super great products and super friendly staff. Had a great time! Definitely would love for you all to have another pop up soon!
You get what you pay for but the quality is good. You can do returns no problem! That's the best part considering most places take weeks and I get my order within 10 days on average.
Great service! Staff was very friendly and welcoming, love the aesthetic and variety. Super cute! Great service! Staff was very friendly and welcoming, love the aesthetic and variety. Super cute
Very cute affordable clothes. I loved the style and the way it fits on my body! I would definitely shop here again. I love pop up shops
I love the clothes, the are unique, comfortable and cheap. The look great and are true to size. Every piece I have order which is good!
Very easy check out experience. Great online shop, tons of stock to choose from! Plus the youtube video for so many items was a perfect addition
Nice experience! Had difficulty finding the jacket I wanted found it here with no problems. Very pleased!