SoundCloudReviews 148

My title says it all.
81 DAYS.
81 DAYS!
81 DAYS!
ROBOTIC reply every time. 3,000,000 plays/streams. Not ONE CENT IN FAN BASED ROYALTIES!

I notified Soundcloud that my son, a minor, created an account and I requested the account be removed and any information deleted. A member of the Soundcloud Trust and Safety Team notified me that I would have to provide a photograph of my license to prove that I was the father. What a joke. Their policy terms state a subscriber must be either 18 years of age or more or 16 years of age and reside in the European Union. I guess they don't check for the age before subscribing, rather require proof from a parent to verify legitimacy of a parent. What a crap company. Trust and Safety Team, what a joke. Overall rating ZERO,

I have been with Soundcloud for years now and have many tracks uploaded, all my own music. Then recently they blocked me, there login security deemed I was a Robot.To add to that Google is blocking Soundcloud because IT deems Soundcloud unsafe. Result: I have no way of contacting Soundcloud to remove my account. My profile is compromised by hackers within the site and I now have no control over my profile. Soundcloud guards itself like Google from any chance of contacting them. I can now see why Soundcloud has had so many legal actions against them. Disgraceful. I am just glad I never paid for premium.

Soundcloud is by far the worst customer support I have ever experienced. Not to mention the horrible spam infested site. And they steal from musicians because muso's allow it. So sad.

I don't even know where to begin. The review will be too long. So I'll focus on the following:

Their reply takes about a month to two months if they do. When they do, they seem very kind and helpful. Then, you never hear from them again. I have emailed them 7 times in a row. This took about a year in total. I never, not once got any help from them. You can't say I didn't try.

First they billed me without my permission. And now I can't log into my accounts. After many months of trying I decided to leave the site and asked them to delete me from the site. But no one ever replies after the first reply. That is such a 'f*ck you' to your customers. It's unbelievable.

They are the worst experience I've ever had with any company. I hate you Soundcloud, and your so called support is dragging you down and I hope you all drown together. Going bankrupt the for second time, and this time no one will bail you out. Your end is nigh. I heed you!

Musicians, wake up and stop selling yourselves to these daemons. Have some self respect. Soundcloud and these streaming giants are just using you and stealing your souls. Stand up for yourselves for goodness sake.

SoundCloud is just a stepping stone for an artist to get way better at their song craft and move on to bigger platforms when your music is ready and you catch the ears of the bigger music people that pick high quality studio music not that stuff that sounds like bad karaoke your making in a bedroom. Also artists get caught up in bad mouthing each others work on SoundCloud as that will not make your music better as it just makes the artists look bad and need to grow a lot to have really music makers give them a chance with their music.

I love this site, mostly for the archives. Archives of most artists, it's nice. Although they're are too many ads.

I paid for a Pro subscription as well as a "Repost by SoundCloud" subscription (The latter is supposed to be included with the former per their advertisement). Even after "double paying", options that were advertised to me are not available. Customer Support is non-responsive. Even worse, once I used their service to "monetize" my tracks, they stopped circulating my tracks. My play count stopped incrementing they day I began "monetizing".

It pains me to say this, but I do feel scammed with no recourse.

Doesn't load nothing on Xbox at all but Spotify can load perfectly fine while I play my games Ik it's not my internet diss app just boof fix ur app plzzz

Terminate my account without warning and after I removed all tracks they claimed, they said the termination is not reversible. What a big bully!

These terrible con-artists will basically spend their entire time trying to convince you Soundcloud pro is worth it, then make it nearly impossible to cancel their non-refundable $144 annual subscription. If it was so valuable why spend so much time and effort into hiding the cancellation and not notifying users of future bills they may not want. Soundcloud pro is a scam scam scam scam scam meant to take money from working artists only to provide useless information and a slurry of spam emails selling more useless crap from soundcloud.

First they upload your music to some other artist's profile. Even when you tell it to create a new profile. Then you try to get in contact with support. Then you find that they have no live chat, no phone number, just a email ticketing system that is devoid of response. Some of the worst customer support I've seen besides maybe cash app or Amazon. Just avoid these guys at all cost and do not give them a dime of your hard earned money.

Customer support needs serious work. I've been trying to get a simple change made (changing an artist name) for 257 days and still don't have a resolution. I've had to chase constantly and been assured multiple times it will be changed before finding out nothing has happened. Now they're saying they won't make the change until I re-subscribe and pay them more money. Incompetent vampires.

Their top 50 use to be featuring the artists who reaches the most plays and gets the most notice but not anymore, I don't know who they've got deciding who gets to be in the top 50 and sponsored as well but it's definitely not a fair system based on who's deserving the attention the most. Their curators must be deaf or something or maybe they just don't really care that much about music.

They make you pay to have high quality music streaming. When you upload music on there, it completely ruins the audio, and they have no clue how to make a working copyright system. Every time I request for monetization on songs that I rightfully own, they get taken down until I email SoundCloud showing proof that I own the music. The only reason I would recommend this website is because it can be good for artists that are starting out. Other than that this platform sucks

****FRAUD SERVICE OF NOTE**** I have been trying get access to my account and ut wont let me. Even if I use my HTTP link as it suggests. No support service, just a watered down version of advise and robotics used to fool the unsuspecting customer. They have been debiting my account for months and I cant even cancel my subscription as they wont allow me access to my account. I am so disgusted as an artist at these scammers. I don't even get a statement of purchase for all the debits that they have been doing!

- Follow over 1K artists and like the platform itself
- Customer service is non-existent
- No one to talk too
- Stream feature(most important) is broken

There are so many issues with Soundcloud, and if you try to reach out to their support team, you will usually not get any response. If you are lucky enough to get a response, it will most definitely be completely devoid of assistance in any way, shape or form. If Soundcloud wants to become a competitor to other streaming services they need to listen to user feedback and fix the multitude of issues with their different platforms.